Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Fantastic views
Friendly staff
Clean and well-maintained resort
Excellent pool facilities
Cons:
Lack of food variety
Loud music during meals
Slow internet connection
Frequent power outages

Categories

Cleanliness
9.98
The resort is very clean and well maintained.
Service
10
Staff are friendly, helpful, and attentive, contributing positively to the stay.
Location
9.98
Conveniently located, though the shallow ocean requires a walk to swim.
Room Quality
10
Rooms are beautiful and well-equipped, with fantastic views.
Amenities
9.98
Excellent pool and beach bars, offering a relaxing atmosphere.
Value for Money
9.48
Overall, the value is acceptable; however, transfers could be included.
Food and Beverage
8.98
Food variety was lacking, and music at meal times was too loud.
Overall Experience
10
A very nice experience overall, with some minor limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:25

Property Description

Luxurious Accommodation & Amenities

TOA Hotel & Spa Zanzibar, nestled in the serene Pongwe, offers a luxurious stay just steps away from the picturesque Pongwe Beach. Each well-appointed unit features modern amenities such as air conditioning, a flat-screen TV, and a private bathroom. Selected rooms boast terraces with stunning sea views, ensuring a truly indulgent experience.

Relaxation & Wellness

Indulge in ultimate relaxation at the hotel's outdoor swimming pool, wellness area, and garden. Unwind with a rejuvenating spa treatment or maintain your fitness routine at the on-site fitness centre. The bar and restaurant serve delectable African cuisine, providing a culinary delight for guests.

Convenience & Activities

With a 24-hour front desk, airport transfers, and free WiFi, TOA Hotel & Spa Zanzibar ensures a seamless stay. Explore the area through fishing and cycling activities or opt for car hire to visit nearby attractions like Kiwengwa Beach and the Peace Memorial Museum. Experience unparalleled luxury and comfort at TOA Hotel & Spa Zanzibar.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 602 reviews
Cleanliness: 9.98
Service: 10
Location: 9.98
Room Quality: 10
Amenities: 9.98
Value for Money: 9.48
Food and Beverage: 8.98
Overall Experience: 10
A
Anita • solo_traveller • fr
10
Fabuleux hôtel et personnel au TOP!
Pros:

Tout! Le professionnalisme de l'équipe, l'accueil chaleureux et la disponibilité.
Un grand merci à ester, cecila, josephat et bien d'autres encore.
L'établissement est chic exotique beau et chaleureux.
J'ai apprécié le surclassement de nos chambres à notre arrivée. Mais surtout le BEAU cadeau de l'hôtel pour mes 50 ans, privatisation de la plage, dîner et gâteau offert, tout ça autour d'une belle table décorée pour nous 10.
Le jour du départ nous avons eu droit à un Check-out tardif et gratuit ...des gestes qui ont comptés et ont été apprécié!
Je recommande VIVEMENT cet hôtel !!!

Cons:

Rien à signaler

2026-09-19 • via Nuitee
V
Valérie • family_with_children • fr
10
Splendide
Pros:

Excellent

Cons:

Rien tout est parfait

2026-09-18 • via Nuitee
A
Akin • solo_traveller • us
10
I will be back there!
Pros:

TOA Hotel & Spa is nice, clean, and has good, serene environment. All the staff members, without exception, are friendly, professional, respectful, and entertaining. There is a life band and fun-filled entertainment every night. The meals are well prepared and delicious with varieties to choose from the buffet. The Tuesday night BBQ/ Dinner on the beach with life band entertaining is fantastic.

Cons:

Not Applicable

2026-09-16 • via Nuitee
A
Anita • solo_traveller • fr
10
Séjour anniversaire
Pros:

Tout était PARFAIT !!! Le cadre très agréable, chic exotique et soigné. Mais par-dessus tout l'accueil, la disponibilité et la réactivité du personnel. 1 ère expérience à zanzibar réussie grâce à cet hôtel ! Surclassement des chambres àl'arrivée et Check-out tardif au départ!!! Nous étions un groupe de 10 pour mon anniversaire, j'ai eu droit à un bon cadeau de l'hôtel : privatisation de la plage avec dîner, déco, boisson et gâteau offert ! Et le folklore qui va avec!!! Je donnerai un 20/10 si possible.
Je reviendrai et recommande...

Cons:

Rien... tout était au TOP!

2026-09-16 • via Nuitee
C
Carole • couple • fr
10
Pros:

Le personnel est toujours souriant et près à vous aider. Les repas sont variables et bons. Tout est parfait
La chambre est spacieuse et agréable à vivre. Très propre

2026-09-15 • via Nuitee
K
Kevin Pinch • solo_traveller • sg
5
Don't Stay Here
Pros:

Staff were friendly

Cons:

Construction Noise, massage, value

2026-09-10 • via Nuitee
F
Fahri Kaan • couple • tr
2
Rude and untrained personnal its a house dissapointment for us
Pros:

Food was ok everything else is not

Cons:

You pay pay pay pay its (not) all inclusive for alot of extras

2026-09-08 • via Nuitee
T
thuwaini • couple • sa
8
2026-09-04 • via Nuitee
D
Denise • couple • za
8
It was good
Pros:

The location and the friendly staff, especially Amed/Herman and the lady by the of Amila if I got their name correct.

Cons:

The constant power outages at night, the municipality fee charged at the hotel must form part of the booking and not be paid as an afterthought.

2026-08-31 • via Nuitee
S
Shadia • extended_group • fr
9
Je recommande vivement
Pros:

Le personnel, les chambres, la nourriture et les piscines. Les cocktails également très bons, l’établissement est grand mais les espaces sont grands on se sent comme dans un petit hôtel.

Cons:

Des travaux en cours pour l’extension de l’hôtel qui étaient très bruyants.

2026-08-30 • via Nuitee
B
Bayukh Gad • family_with_children • il
10
מקום מדהים שמומלץ בחום
Pros:

מאוד נהנינו מהשהייה במקום המדהים הזה, השירות מעולה וצוות נהדר ותמיד רוצה לסייע בכל בעיה ותמיד עם חיוך ובמיוחד אסתר מהקבלה שהיא פשוט מקסימה ומיוחדת.

2026-08-27 • via Nuitee
N
Njomo • couple • za
10
Toa Hotel and Spa is excellent value for money. We loved everything about our stay. The staff was attentive but discreet
Pros:

The property is beautiful, modern, airy and clean.

Cons:

The electricity kept tripping but for us, it was not a big deal. The are is an hour away from the main island activities like kayaking, stone town, etc

2026-08-23 • via Nuitee
C
Catia • solo_traveller • it
5
2026-08-20 • via Nuitee
M
Martina • extended_group • at
4
Ansprechendes Hotel mit großen Defiziten
Pros:

das Essen war sehr gut und auch abwechslungsreich, genügend Liegen am Strand (ein Mitarbeiter namens Biggi hat sich am Strand immer sehr bemüht), freundliches Personal, Pool sauber und auch immer wieder freie Plätze, Zimmergröße sehr gut

Cons:

*) insg 6 Zimmer gebucht, drei davon mit Meerblick gebucht -> bekommen haben wir kein einziges Meerblickzimmer; gezahlt haben wir jedoch 3 Meerblickzimmer und bis jetzt keine adäquate Entschädigung bekommen. Uns wurde (beim Ankommen wurden uns kommentarlos keine Meerblickzimmer gegeben -> als wir urgiert haben, wurde einem Pärchen (2 von 7 Pax) ab dem nächsten Tag ein Meerblickzimmer angeboten .wäre neben dem Generator (sehr laut dort). 5 Personen sind in den Zimmern geblieben, 2 sind am zweiten Tag umgezogen, aber wieder in ein Zimmer ohne Meerblick
*) am ersten Morgen ab 05:00!!!! in der Früh kein Schlaf mehr möglich, da es vom Hotel aus ca. 20 Gästen ermöglicht wurde (Safariausflug) auf der Terrasse des Restaurants zu frühstücken. Ich habe dann umgehend einen Mitarbeiter von der Rezeption (Ali) in unser Zimmer gebeten. Er hat den Lärm bestätigt, aber gesagt, dass er jetzt nichts machen kann und die Managerin vom Hotel nicht da sei. (Zimmer Nr. 68-neben dem Restaurant)
*) abends sehr oft Tische verschieben bis kurz vor Mitternacht oder morgens ab 06:00 in der Früh Geschirrgeräusche sehr laut wahrnehmbar im Zimmer Nr. 68 (die Managerin oder Mitarbeiter sollten mal in diesem Zimmer übernachten und dann sagen, ob sie diese Zimmer buchen würden, wenn sie Urlaub machen wollen - noch dazu hatten wir ja ein Meerblickzimmer und nicht ein Zimmer gebucht, wo die Aussicht in etwa 3 Meter Entfernung eine Wand war!!) . Auch die befreundete Familie (Zimmer darüber) hat immer wieder über laute Geräusche berichtet
*) der Baustellenlärm am Strand war wahrnehmbar (im Hotel werden gerade Arbeiten durchgeführt), aber von der Lautstärke nicht so störend wie die Restaurant-Geräusche im Zimmer
*) Entschädigung vom Hotel vor Ort vom Hotel: wir wurden mit einem Bus zu einem Schildkrötenaquarium geführt, diese Kosten hat das Hotel übernommen. Wir mussten allerdings den Eintritt ins Aquarium zahlen. Insg also mehr fürs Zimmer gezahlt und den Eintritt gezahlt.
-> enttäuschend

2026-08-20 • via Nuitee
O
Omri • solo_traveller • il
8
2026-08-16 • via Nuitee
R
Roman • extended_group • us
10
A relaxing family stay to decompress and enjoy the beach after a busy Safari circuit on the mainland.
Pros:

Beautiful and spacious rooms with outside area, good food and drinks, wonderful caring staff, beautiful grounds.

Cons:

The property was perfect

2026-08-14 • via Nuitee
S
Siobhan • solo_traveller • gb
10
2026-08-13 • via Nuitee
C
Clara • family_with_children • br
9
PERFEITO PARA IR COM A FAMÍLIA OU CASAL.
Pros:

A localização é numa área que não é turística, mas é TÃO linda quanto. O staff é extremamente acolhedor e solicitos. Eu adorei o meu quarto com varanda, espaço é otimo. O banheiro era excelente e com água quentinha.
Os jantares eram diversificados, algumas noites na praia, outras no salão com música ao vivo, outras noites focavam em frutos do mar. Achei isso excelente!
Eles oferecem atividades também para além da estrutura do hotel. Não é aquele resort GIGANTESCO e particularmente achei bom.
Nós não ficamos em vários hóteis em Zanzibar, até porque estavamos com crianças e idosos e por isso escolhemos um hotel no meio do caminho para as atrações. Foi otimo porque o hotel está ha 1 hora do norte e 1 hora do sul.

Cons:

O WiFi é bastante instável, mas acredito que a ilha toda seja assim. A ilha sofre MUITO com falta de energia, mas o hotel tem gerador.

2026-07-22 • via Nuitee
M
Michel • couple • nl
10
Pros:

In June, we stayed here for almost three weeks, and from the very first moment, we felt more than welcome. The hotel is beautiful, clean, and atmospheric and a very relaxed atmosphere.

We had a lovely, spacious room. Additionally, there is a beautiful swimming pool. From the pool, you walk in a straight line onto the beach, which is well maintained and has good sunbeds. The beach bar is also very nice.

The food in the restaurant is very good and varied. Meat, fish, pasta, various salads, everything is of high quality. And twice a week there is a bbq on the beach with live music.

But the biggest compliment is definitely for the staff! The guest experience here is truly at an unprecedented level. The entire team does everything to make your stay unforgettable, always with a genuine smile and personal attention. Nothing is too much trouble(Hakuna Matata). Prince and Thea were our favorites in the restaurant. They are so nice! Of course, the rest of the staff also deserves all the praise. From the reception to the restaurant, the bar, housekeeping, and the gardeners: everyone is exceptionally friendly, helpful, and proud of what they do. You can see that reflected in every detail.

Special thanks go to Ester, the Front Office Manager. Her personal involvement really makes all the difference. For instance, she surprised us with a private dinner on the beach, which was an unforgettable experience!

We look back on our holiday with great pleasure!

Asante sana, TOA Hotel!

2026-07-15 • via Nuitee
N
Nicci • family_with_children • gb
7
Nice but could have been better
Pros:

Beach and food

Cons:

Location - work going on next door and lots of drilling and noise

2026-07-13 • via Nuitee