Ciao Papa Hotel Amsterdam Central Station

Hotels
8.6 (2201 reviews)
15 Nieuwendijk , Amsterdam , nl

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Bed Bugs
Room Size

Categories

Cleanliness
7.81
Several mentions of cleanliness; however, a serious issue was raised about bed bugs.
Service
9.28
Consistently positive mentions about friendly and helpful staff.
Location
9.32
Multiple reviews highlight great location near amenities.
Room Quality
7.27
Mixed reviews; some mentioned issues with size and comfort, particularly the bed.
Amenities
8.8
Standard amenities for a hotel of this rating.
Value for Money
8.76
The value is considered decent for the location.
Food and Beverage
8.81
N/A; not explicitly mentioned in the reviews.
Overall Experience
8.78
General positive sentiment with some significant issues that affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:19

Property Description

Central Location in Amsterdam
Ciao Papa Hotel Amsterdam Central Station is conveniently situated in the heart of Amsterdam, just 500 meters from Amsterdam Central Station.

Comfortable and Convenient Amenities
Each air-conditioned room at the hotel is equipped with a desk, flat-screen TV, bed linen, and towels, ensuring a comfortable stay for all guests. Additionally, free WiFi and luggage storage space are provided for convenience.

Nearby Attractions
With popular attractions such as the Anne Frank House, Rembrandt House, and Dutch National Opera & Ballet within walking distance, guests can easily explore the beauty of Amsterdam during their stay.

Ready to experience the charm of Amsterdam from a central location? Book your stay at Ciao Papa Hotel Amsterdam Central Station now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 2201 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
E
elsa couple pt
8
2026-05-30 via Nuitee
J
Justas couple lt
7
Pros:

The location is very good.

Cons:

The room was very small for 2 people

2026-05-29 via Nuitee
F
fsarneel solo_traveller nl
6
2026-05-29 via Nuitee
M
Marina couple it
3
Carino ma non ci tornerei
Pros:

La posizione è ottima, vicino alla stazione e tutto facilmente raggiungibile a piedi.

Cons:

La struttura non era sporca ma purtroppo dalla prima notte ho avuto dei problemi di escoriazioni credo dovute alle cimici da letto. Dopo la seconda botta purtroppo ne ho avuto la conferma svegliandomi con più bolle sul corpo. Purtroppo non è stato possibile cambiare camera perché a detta del responsabile era al completo. Io ho dovuto passare le seguenti notti nella stessa camera peggiorando notevolmente.

2026-05-27 via Nuitee
W
Williams solo_traveller gb
8
Value for money and great lcoation- staff also very friendly
Pros:

Location was great- right by Centraal station and off the main street

2026-05-26 via Nuitee
E
Emanuela Scuotto couple it
9
ottimo!
Pros:

La struttura è in una posizione super centrale, vicino alla stazione di Amsterdam Centraal ed è in una via piena di negozi vari e posti in cui mangiare.
La camera era molto piccola, con bagno privato (ci sono anche soluzioni con bagno in comune, quindi al momento della prenotazione sarebbe bene controllare di aver selezionato il bagno privato), il bagno e la camera erano puliti, forse solo le lenzuola avevano piccole macchie, ma il giorno dopo subito ci sono state cambiate con altre pulite. Ogni giorno la stanza veniva pulita e cambiata di lenzuola ed asciugamani.
Il phon non è presente in camera ma se c'è necessità di averlo basta chiederlo in reception.
La reception era sempre cordiale e disponibile per ogni evenienza e domanda, sia all'arrivo che alla ripartenza abbiamo potuto lasciare i nostri bagagli in struttura per girare la città tranquilli.

2026-05-26 via Nuitee
A
Arianna solo_traveller it
7
Sistemazione essenziale ma funzionale e comoda ai servizi
Pros:

La posizione è molto comoda arrivando dalla stazione centrale, si raggiunge comodamente a piedi in 10-15 minuti. E' inoltre comoda rispetto ai mezzi di trasporto (fermata tram vicina) e rispetto a locali, supermercato e punti ristoro.
Il personale del'hotel è davvero molto gentile e disponibile, si è adoperato per venirmi incontro (avevo freddo e hanno regolato riscaldamento e sostituito la stufetta elettrica di cui la stanza era dotata).

Cons:

Io ho prenotato una camera singola, la camera era dotata dell'essenziale, ma era davvero molto molto piccola (ci si girava a mala pena). La mia stanza si affacciava sulla via Nieuwendijk, che è una vietta pittoresca e vivace, ma rumorosa fino a notte fonda. Scale molto ripide e strette (non c'è l'ascensore).

2026-05-26 via Nuitee
I
Iris couple nl
9
2026-05-25 via Nuitee
L
Lina solo_traveller au
10
2026-05-23 via Nuitee
M
Margalit couple il
9
2026-05-23 via Nuitee
A
Ali solo_traveller om
4
Not good value for money
Pros:

The location is great.

Cons:

Value for money. No lift and you have sometimes to go upstairs for 4 floors. The receptionist is not helpful. I slept-over and i only allowed me 10 minutes to packup my luggage and take shower otherwise he said will charge me a whole night.

2026-05-22 via Nuitee
L
Luli couple ch
9
2026-05-21 via Nuitee
J
Jadene couple gb
10
Ideal centraal location short stay!
Pros:

Cannot fault our stay here. The location is perfect, 5/6 min from station, close to everything. The check in/out process was super easy! The staff were so lovely and extremely helpful. We initially booked a twin room, we arrived a bit early, (had notified staff of this) to do a bag drop, the kind gentleman offered us an upgrade free of charge to a family room with a double bed, single bed and with a little balcony (not much of a view, but still a nice plus) on the 2nd floor. One of the staff members carried our luggage up to the room also, which was a very small but kind gesture when you see the stairs. The stairs are very narrow and steep (typical of the Dutch style, so please be aware of this, if not suitable for you, as there is no other option), however this wasn’t an issue for us, only that it’s hard work after walking all day 😂
The room was a bit small, but perfectly suitable for 2 people for a 1 night stay, the bathroom is modern and clean.
Check out is also at 12pm which is a nice touch, plus luggage storage pre-post checkout is a bonus!

Cons:

The stairs - Not an issue for us, but maybe for others as no lift

2026-05-21 via Nuitee
J
Julie couple gb
8
Great location and staff excellent
Pros:

Very close to central station and city centre

Cons:

Quite small room and steep stairs to get to reception and room

2026-05-20 via Nuitee
F
Franz couple at
8
Für allein Reisende perfekt
Pros:

Die Lage ist einfach perfekt 🤩

Cons:

Das kleine Doppelzimmer ist auch wirklich extrem klein - für 1 Person ok, zu zweit definitiv viel zu eng

2026-05-20 via Nuitee
C
Claudia couple it
8
Pros:

Buona posizione, camera piccola ma nuova

Cons:

Le scale un po’troppo ripide

2026-05-19 via Nuitee
D
Daniel extended_group us
8
2026-05-19 via Nuitee
M
Marcus couple gb
9
Excellent
Pros:

Yes central location

Cons:

It’s a 5 minute walk from Central station to the property and all your needs are there in the centre of Amsterdam

2026-05-17 via Nuitee
B
Bashar Kharboutli solo_traveller ae
5
Pros:

Location

Cons:

Price

2026-05-14 via Nuitee
M
Mitko solo_traveller bg
3
2026-05-13 via Nuitee