Seranova Luxury Hotel - Adults Only

Hotels
9.1 (204 reviews)
Roser 5 , Ciutadella , es

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Excellent, central location
Friendly, professional staff
Lovely small pool
Spacious and comfortable rooms
Very clean rooms and bathrooms
Good breakfast options (gluten-free, eggs to order)
Cons:
No elevator
Breakfast/pastries not always at 4-star level
Lack of towel hooks/rails in rooms
Noise issues for some ground-floor rooms
Pool was inaccessible for a guest on the last day
Price perceived as high in peak season

Categories

Cleanliness
9.6
Multiple reviews mention 'spotless', 'propreté irréprochable' and very clean rooms and bathrooms — cleanliness is a clear strength.
Service
9.7
Staff repeatedly described as very friendly, professional and helpful ('predisposición', 'au top', 'personal al top'); excellent customer service throughout.
Location
10
Described consistently as 'inmejorable', in the historic centre and steps from the cathedral — location is exceptional.
Room Quality
9.3
Rooms noted as spacious, comfortable beds, luxurious feel and large bathrooms; some noise noted for ground-floor rooms and one mention of no elevator.
Amenities
8.9
Small pleasant pool, free mini-bar items, parasol/towel service and courtesy shower praised, but some operational issues (pool inaccessible one day) and lack of towel hooks/rails.
Value for Money
7.1
Mixed signals on price — generally good product but one or more comments about prices being high in peak season and breakfast not matching expected 4-star level.
Food and Beverage
8.6
Breakfast frequently praised (eggs made to order, gluten-free options) but a few guests found pastries/charcuterie weak or overall offering not fully at 4-star expectations.
Overall Experience
9.6
Overall overwhelmingly positive: guests call it 'encantador', 'magnifique', 'perfect', repeatedly recommend staying — a very strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 01:18

Property Description

Luxurious Accommodation with Free Minibar and Terrace
Located just 800 meters from Gran Beach, Seranova Luxury Hotel - Adults Only in Ciutadella offers a lavish stay with a complimentary minibar and a charming terrace. Indulge in the convenience of free WiFi and proximity to Cathedral of Minorca, only 60 meters away.

Premium Amenities and Services
Relish in the comfort of well-equipped rooms featuring a desk, private bathroom with slippers and a hairdryer. Each room boasts air conditioning, a safety deposit box, and a flat-screen TV. Enjoy a buffet or vegetarian breakfast each morning during your stay.

Convenient Shuttle and Car Rental Services
Explore the area with ease using the hotel's shuttle service or opt for a car rental for more flexibility. Don't miss the nearby attractions like Ciutadella Lighthouse and Naveta des Tudons, just a short distance away.

Experience luxury and comfort at Seranova Luxury Hotel - Adults Only. Book your stay now for an unforgettable getaway.

Important information:

The property does not have a 24-hour reception. The property's reception opening hours are 08:00 to 14:00 and 17:00 to 22:00.

You must indicate your approximate time of arrival at the Hotel, if you wish to arrive outside reception hours you must request the opening code.

Please note that guests may be assigned a different room type (same category).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAH

Location

Guest Reviews

9.1
Based on 204 reviews
Cleanliness: 9.6
Service: 9.7
Location: 10
Room Quality: 9.3
Amenities: 8.9
Value for Money: 7.1
Food and Beverage: 8.6
Overall Experience: 9.6
M
MARIA PILAR extended_group es
10
Céntrico y precioso hotel en Cuitdella
Pros:

Céntrico, cómodo y bonito

Cons:

Que no tenía ascensor

2026-08-06 via Nuitee
J
Jose Manuel couple es
10
Tranquilidad y comodidad muy Top en el centro de Ciudatella
Pros:

Cabe destacar la predisposición, la amabilidad y profesionalidad del personal del hotel…en todo momento te asesoran y ayudan con todo lo que necesitas, así da gusto.
Pero todo lo demás es maravilloso, desde la bonita piscina que tiene el alojamiento, la habitación es muy cómoda y amplia, el baño también es muy amplio y muy limpio y la terraza que tiene también es genial.
La ubicación es inmejorable, en pleno casco de la ciudad, a un paso de todo.
Y el desayuno muy rico también, en mi caso con opciones sin gluten y se pueden pedir a la carta también cosas que te hacen en el momento.
Un sitio encantador, precioso y muy tranquilo que sin duda merece mucho la pena.

Cons:

no hay nada

2026-08-06 via Nuitee
V
Valérie couple fr
8
Pros:

Super établissement !

2026-08-05 via Nuitee
A
Ana Belén couple es
10
Pros:

El alojamiento tiene una ubicación inmejorable dentro del casco histórico de Ciutadella. La buena atención del personal, así como la limpieza y el cuidado que se percibe en cada una de las instalaciones son un sello de calidad.
Cabe destacar el silencio y la calma que se respira dentro del hotel, es todo un placer sentir que realmente estás desconectado de todo.

2026-08-04 via Nuitee
S
sven solo_traveller be
8
Voortreffelijk
Pros:

Heel netjes

Cons:

Niets

2026-08-03 via Nuitee
K
Katy family_with_children gb
10
Pros:

Perfect location, hidden little gem. The staff were great, the pool area lovely and breakfast was delicious. Spotless room, very luxurious and comfortable beds. It made our trip!

Cons:

We were on the ground floor so it was a little noisy at night in the rooms above. Apart from that, everything else was great.

2026-08-02 via Nuitee
A
Anthony extended_group fr
8
Établissement bien positionné qui permet de vivre la vie de la ville et de se reposer au bord de la piscine la minute d’
Pros:

La localisation en plein centre, la petite piscine agréable et la double douche à l’italienne. La possibilité de prendre une douche de courtoisie malgré que nous ayons rendu la chambre le matin.

Cons:

Manque de quoi étendre les serviettes et les maillots de bain dans la chambre.
L’offre de petit déjeuner ne paraît pas en adéquation avec le positionnement souhaité de l’établissement.

2026-08-02 via Nuitee
M
Maria solo_traveller es
10
Vacaciones perfectas
Pros:

La ubicación inmejorable y el encanto que tenía el hotel. Habitación muy amplia y baño grande, nos encantó.

Cons:

No hay nada que mejorar.

2026-07-24 via Nuitee
N
Núria solo_traveller es
8
Pros:

Les habitacions

Cons:

Els embotits i les pastes de l'esmorzar.

2026-07-22 via Nuitee
A
ALICIA couple fr
9
Très joli hôtel en plein centre
Pros:

On ne peut pas faire mieux pour l’emplacement, c’est juste en face de la cathédrale. Chambre spacieuse, hauteur sous plafond, climatisation, literie confortable, espaces de rangement, mini bar gratuit (eau, canettes de soda,bières), possibilité d’avoir des serviettes de plage/piscine à la demande et gratuitement

Cons:

Bon petit déjeuner mais pas à la hauteur d’un 4 étoiles, manque de porte manteau pour étendre les serviettes à la salle de bain, prix élevé en plein mois de juillet, la piscine était inaccessible pour notre dernier jour…

2026-07-21 via Nuitee
B
Barbara solo_traveller it
9
2026-07-19 via Nuitee
A
Andrea extended_group us
9
2026-07-18 via Nuitee
J
Julie couple fr
8
Emplacement idéal et hôtel agréable et aux petits soins
Pros:

Personnel très disponible, petit déjeuner au top avec oeufs préparés à la demande, chambre confortable, petite piscine agréable et emplacement idéal en plein centre ville avec parking public à quelques minutes à pieds (payant mais pas cher). Prêt de parasol & serviettes pour aller à la plage très apprécié.

Cons:

La clim dans la chambre était un peu bruyante.

2026-07-17 via Nuitee
E
esthersastre solo_traveller es
10
2026-07-16 via Nuitee
K
Karine couple fr
10
Pros:

Superbe établissement personnel au top accueillant souriant professionnel
Petit déjeuner varié très bon et copieux
La piscine est un plus qui est top après une journée en visite
Propreté top chambre top
Tt est parfait dans cet hôtel

2026-07-15 via Nuitee
C
Christelle family_with_children fr
10
Magnifique Hotel, idéalement placé
Pros:

Excellent séjour
Hôtel idéalement placé.
Excellent petit déjeuner
La chambre est magnifique propreté irréprochable

Cons:

Rien

2026-07-14 via Nuitee
P
paola couple it
10
Pros:

Abbiamo trascorso un soggiorno meraviglioso al Seranova Luxury Hotel di Ciutadella. Tutto è stato impeccabile: la posizione è perfetta, nel cuore della città, ideale per visitare il centro a piedi. La colazione è eccellente, con prodotti freschi e di qualità, preparata con grande cura. Ma ciò che ha reso la nostra esperienza davvero speciale è stata l’attenzione verso gli ospiti: tutto lo staff è stato estremamente gentile, professionale e sempre disponibile, facendoci sentire accolti in ogni momento. Anche i servizi offerti sono di alto livello e contribuiscono a rendere il soggiorno rilassante e piacevole. Consigliamo vivamente questo hotel a chiunque desideri vivere un’esperienza di qualità a Ciutadella. Torneremo sicuramente!

2026-07-13 via Nuitee
A
Andreu Valenzuela solo_traveller es
10
Pros:

Tot molt correcte. Habitació molt confortable, maca i acollidora. La piscina petita però molt acollidora juntament amb la terrassa, a més d'estar molt ben situat! molt bon hotel si torno a ciutadella repeteixo.

Cons:

Per dir alguna cosa, per el meu gust trobo que la piscina obra un pel tard (11:00), però entenc que és per el descans de la gent així que realment no és una queixa.

2026-07-12 via Nuitee
M
Martin Mario couple es
7
2026-07-10 via Nuitee
S
sergi couple es
9
2026-07-08 via Nuitee