Orchard Hotel

Hotels
7.2 (3177 reviews)
86 Sussex Gardens , London , GB
+44 20 7723 0370

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor breakfast
Lack of amenities

Categories

Cleanliness
7.35
Comments on cleanliness were generally positive, but issues with room maintenance and toilet problems were noted.
Service
8.31
Staff were described as helpful and friendly, although reception service could improve.
Location
9.35
Many reviews praised the convenient location near public transport and attractions.
Room Quality
6.31
Rooms were often described as small and lacking basic amenities like kettles.
Amenities
6.34
Missing amenities such as toiletries and coffee/tea facilities were a frequent complaint.
Value for Money
7.3
The pricing was considered fair for the location, but the basic offerings left some dissatisfied.
Food and Beverage
5.35
Breakfast was commonly criticized for its lack of variety and poor quality.
Overall Experience
7.32
Overall experience was mixed, highlighting both positives in location and service but notable negatives in room quality and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:09

Property Description

Central Location in London
Nestled in the heart of London, Orchard Hotel provides easy access to top attractions like Madame Tussauds and Oxford Street, making it a prime choice for travelers seeking convenience and comfort.

Modern Amenities
Experience a comfortable stay in our 3-star accommodations equipped with flat-screen TVs, private bathrooms, and free WiFi. Select rooms offer stunning city views, ensuring a memorable and relaxing stay for our guests.

Exceptional Service
Our multilingual staff is available 24/7 at the reception to assist you during your stay, providing a personalized experience and ensuring all your needs are met seamlessly.

Ready to experience the perfect blend of convenience and comfort in London? Book your stay at Orchard Hotel now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 3177 reviews
Cleanliness: 7.35
Service: 8.31
Location: 9.35
Room Quality: 6.31
Amenities: 6.34
Value for Money: 7.3
Food and Beverage: 5.35
Overall Experience: 7.32
A
Aslaug • solo_traveller • no
5
Pros:

Billig plass. Grei frokost.

Cons:

Ingen plass å sitte viss man ønsker å prate med andre/spille kort.

2026-10-23 • via Nuitee
V
Virginie • couple • fr
9
Pros:

L amabilité du personnel.

Cons:

La connexion WiFi

2026-10-23 • via Nuitee
R
Rial • extended_group • es
6
Pros:

La ubicación

Cons:

Desayuno muy básico y siempre lo mismo,nada de dulces,de fruta ..el zumo era malísimo y para. Lo que pagamos fue abusivo

2026-10-22 • via Nuitee
S
Steve • solo_traveller • gb
5
Ok stay but very basic
Pros:

It was close to Paddington station and clean

Cons:

The Tv had a none English plug on it and no remote, also no tea or coffee facilities within the room and the breakfast was extremely limited.

2026-10-22 • via Nuitee
S
Steve • extended_group • gb
9
2026-10-22 • via Nuitee
S
sandra • family_with_children • it
7
Pros:

hotel a 5 minuti a piedi dalle stazioni di paddinton metro treni, zona sicura e collegatissima
albergo basico, stanza piccola ma per tre per quatto notti, consideratala zona direi ottima.

Cons:

colazione; caffe latte cereali, pane tostato prosciutto e formaggio

2026-10-22 • via Nuitee
M
Mats • couple • se
7
2026-10-21 • via Nuitee
L
løvås • solo_traveller • no
5
2026-10-21 • via Nuitee
P
Paul • couple • gb
5
2026-10-21 • via Nuitee
L
Luca • extended_group • it
7
Pros:

La posizione.

Cons:

La colazione è servita solo dalle 7:30 alle 8:45 e non è varia; le dimensioni del bagno (minuscolo)

2026-10-19 • via Nuitee
B
By Gemma • couple • es
8
Volvería
Pros:

Estaba muy limpio, la chica de recepción era súper maja y nos dejaron guardar las maletas después del checkout. La ubicación genial también al ladito de hyde Park

Cons:

La cama un pelín incómoda pero con lo cansado que llegas después de caminar todo Londres tampoco es para tanto.

2026-10-19 • via Nuitee
J
Jakovljevic • couple • hr
10
Pros:

Suprug i ja smo odsjeli dvije noći u hotelu i bili smo prezadovoljni..čistoćom,lokacijom,jednostavnom komunikacijom...svakako bi se opet vratili.

2026-10-19 • via Nuitee
L
Lars • couple • se
7
2026-10-18 • via Nuitee
S
Shahida Parveen • family_with_children • dk
5
2026-10-17 • via Nuitee
A
Aileen • couple • gb
6
2026-10-17 • via Nuitee
A
Ana • extended_group • es
5
estaba limpio y genial ubicado ,muy justito en todo lo demás.
Pros:

la Ubicación es un 10

Cons:

no funciono en toda la estancia la ascensor, el desayuno es malisimo y siempre lo mismo

2026-10-15 • via Nuitee
K
Karin • extended_group • at
6
2026-10-15 • via Nuitee
B
Bradley • couple • us
1
Don't stay here
Pros:

Nothing

Cons:

Arrived and noone was there. No messages about how to get in. Booking.com responded 24 hours later telling us that the property was no linger in their system

2026-10-15 • via Nuitee
A
Arja • solo_traveller • fi
9
Mukava loma
Pros:

Siisti hotelli, ystävällinen henkilökunta. Sijainti hyvä Paddingtonin aseman lähellä

Cons:

Ei mitään moitittavaa

2026-10-13 • via Nuitee
Y
Yu-Han • extended_group • tw
4
Cons:

The lift was out of order for at least 3 days, and didn’t receive any notice about that in advance…

2026-10-13 • via Nuitee