Orchard Hotel

Hotels
7.2 (3053 reviews)
86 Sussex Gardens , London , gb

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Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor breakfast
Lack of amenities

Categories

Cleanliness
7.35
Comments on cleanliness were generally positive, but issues with room maintenance and toilet problems were noted.
Service
8.31
Staff were described as helpful and friendly, although reception service could improve.
Location
9.35
Many reviews praised the convenient location near public transport and attractions.
Room Quality
6.31
Rooms were often described as small and lacking basic amenities like kettles.
Amenities
6.34
Missing amenities such as toiletries and coffee/tea facilities were a frequent complaint.
Value for Money
7.3
The pricing was considered fair for the location, but the basic offerings left some dissatisfied.
Food and Beverage
5.35
Breakfast was commonly criticized for its lack of variety and poor quality.
Overall Experience
7.32
Overall experience was mixed, highlighting both positives in location and service but notable negatives in room quality and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:09

Property Description

Central Location in London
Nestled in the heart of London, Orchard Hotel provides easy access to top attractions like Madame Tussauds and Oxford Street, making it a prime choice for travelers seeking convenience and comfort.

Modern Amenities
Experience a comfortable stay in our 3-star accommodations equipped with flat-screen TVs, private bathrooms, and free WiFi. Select rooms offer stunning city views, ensuring a memorable and relaxing stay for our guests.

Exceptional Service
Our multilingual staff is available 24/7 at the reception to assist you during your stay, providing a personalized experience and ensuring all your needs are met seamlessly.

Ready to experience the perfect blend of convenience and comfort in London? Book your stay at Orchard Hotel now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 3053 reviews
Cleanliness: 7.35
Service: 8.31
Location: 9.35
Room Quality: 6.31
Amenities: 6.34
Value for Money: 7.3
Food and Beverage: 5.35
Overall Experience: 7.32
E
Eva • solo_traveller • se
5
2026-06-06 • via Nuitee
B
Bufkino • solo_traveller • lu
6
2026-06-06 • via Nuitee
V
Vidya S. • solo_traveller • gb
5
Pros:

The location is good if you want to explore London.

Loads of options to eat around.

Cons:

There is no tea/coffee/kettle in the room.

We could book only a twin bed room as it was fully booked!

The price doesn't do justice for the size of the room.

The bathroom is very small with no toiletries.

The heating never worked during our stay!

If you are a light sleeper, then this place is definitely not for you!

2026-06-06 • via Nuitee
E
Eva • solo_traveller • de
5
2026-06-05 • via Nuitee
J
Jakob • solo_traveller • si
5
Pros:

I liked the location, the shopes and restaurants are nearby.

Cons:

No ventilation in the room, when i gor there it was incredibly hot and moisture, bathroom towel was already used - i assume they forgot to change it. The breakfast was poor with so little choices. Since I spent only one night it was passable.

2026-06-04 • via Nuitee
Q
Qusay • extended_group • gb
5
2026-06-04 • via Nuitee
R
Raymond • solo_traveller • gb
8
2026-06-03 • via Nuitee
T
Tatiana • solo_traveller • no
7
Pros:

Da localização era fantástica

Cons:

A falta de fruta no pequeno almoço

2026-06-02 • via Nuitee
G
Gema • extended_group • es
7
2026-06-02 • via Nuitee
L
Lewis • couple • gb
9
2026-06-02 • via Nuitee
J
Jayson • solo_traveller • gb
3
2026-06-02 • via Nuitee
K
Krzysztof • solo_traveller • pl
8
Pros:

Clean room, breakfest included

Cons:

There was something really noisy outside window. It was working every 30-60min even at night. Hard to sleep with open window

2026-06-02 • via Nuitee
V
Vadim • extended_group • cz
8
2026-06-02 • via Nuitee
A
Achim • couple • de
5
Pros:

Sehr ruhige Lage, Sehr gute Anbindung, sehr nettes Personal

Cons:

Frühstück sehr sehr einfach, Instant-Kaffee
Internet schlechtes WLan
Bodenbelag sehr alter Teppichboden

2026-06-01 • via Nuitee
G
Gabriel • couple • ro
3
Meh
Pros:

The only good thing is the location, but other than that, I truly cannot find anything else.

Cons:

Its not clean, the bathroom is extremely small, and the ''breakfast'' is a scam, I swear it was a few slices of ham, a few of cheese and some boiled eggs and they called it a breakfast, its a joke.

2026-06-01 • via Nuitee
W
Wenche • family_with_children • dk
5
Pros:

Beliggenheden

Cons:

Lille værelse
Ingen aircondition eller vifte (hedebølge, så der var op til 36 grader mens vi var der)
Dobbeltsengen var for smal.
Meget kedelig morgenmad

2026-05-31 • via Nuitee
X
Xiao Hong • extended_group • au
3
凑合
Pros:

位置好

Cons:

几乎没有网

2026-05-31 • via Nuitee
C
Claudia Maria • extended_group • br
5
Pior café da manhã de um hotel!
Pros:

A localização é ótima

Cons:

Foi o pior café da manhã de um hotel da minha vida. Era melhor que não tivesse. Nunca pode ser chamado de café continental. Horrível!

2026-05-31 • via Nuitee
A
Amy • solo_traveller • us
7
Super clean, with elevator and attached bathroom. Twin bedroom was small but enough.
Pros:

Super clean

Cons:

Tiny room

2026-05-31 • via Nuitee
A
Alexander • solo_traveller • sk
5
Cons:

izba bez klimatizacie a ono do vnutrobloku. Pohlad na klimatizacne rury. Londyn s teplotou 33 st a na izbe hruby paplon a moznost vetrania cez 10 cm skaru na okne. Uplne zle ranajky. Este som horsie nevidel

2026-05-30 • via Nuitee