Virgin Hotels Edinburgh

Hotels
Virgin Hotels
9 (7387 reviews)
1 India Buildings Victoria Street , Edinburgh , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistencies in service
Cleanliness issues

Categories

Cleanliness
8.5
Some concerns were raised about the visible stains on light-colored beds and sofas.
Service
9
General helpfulness and friendliness of staff, though some inconsistencies noted.
Location
9.5
The hotel is well-located near tourist spots, praised in multiple reviews.
Room Quality
9
Modern and stylish interiors, though issues with room view not met.
Amenities
9.5
Good mini-bar selections at fair prices; lack of certain features acknowledged.
Value for Money
8.5
Some guests felt the price was too high for the overall experience.
Food and Beverage
8.5
Breakfast experience described as inconsistent and reminiscent of a school canteen.
Overall Experience
9.5
Overall a pleasant stay with memorable moments, though some areas could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:29

Property Description

Luxurious Accommodations
Experience 5-star luxury at Virgin Hotels Edinburgh, where each room is equipped with modern amenities like a flat-screen TV, safety deposit box, and a private bathroom. Some units even offer a balcony for stunning city views.

Exceptional Dining and Drinking Options
Indulge in a variety of culinary delights at the on-site restaurant and bar. Enjoy daily breakfast with buffet, à la carte, and Full English/Irish options, catering to every palate.

Convenient Facilities and Services
Benefit from the convenience of a fitness centre, room service, and a 24-hour front desk during your stay. Stay connected with free WiFi throughout the property and explore nearby attractions like Edinburgh Castle and Royal Mile.

Book your stay at Virgin Hotels Edinburgh now for an unforgettable experience in the heart of Edinburgh.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

For reservations with 6 nights or more reserved on flexible or refundable policy, full pre-payment is required to guarantee and secure your reservation.

The credit card used at time of booking must be valid for entire stay and must be presented at time of check-in if choosing a nonrefundable rate. The Hotel reserves the right to ask for an alternative payment method if not provided at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £50 per person per night when using an existing bed.
    Children up to and including 17 years old stay for £50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 45 per day.

Location

Guest Reviews

9
Based on 7387 reviews
Cleanliness: 8.5
Service: 9
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
S
shanks extended_group gb
7
Pros:

Bar and bar staff, location central but quiet.

Cons:

Didn't get the room as per website pics for one of the nights.
Expensive for what is was.

2026-07-25 via Nuitee
P
Pablo couple ar
9
Pros:

Ubicacion y Diseno del hotel

2026-07-24 via Nuitee
E
elif zeynep couple tr
6
Pros:

Konumu çok iyi

Cons:

Sanırım 2 yada 3 binayı içten birleştirmişler, labirent gibi ve içi nem kokuyordu

2026-07-24 via Nuitee
C
Chilli extended_group za
10
The best stay I've ever had in Edinburgh
Pros:

Such a chic hotel with stylish quirky bits that make you smile

Cons:

There is nothing I didn't like

2026-07-24 via Nuitee
D
David extended_group us
9
2026-07-24 via Nuitee
R
Robert couple at
10
2026-07-23 via Nuitee
H
Hassin couple sa
7
2026-07-23 via Nuitee
J
Justine couple gb
10
Sensesential hotel, in an excellent location.
Pros:

The Virgin Hotel is exceptional, tucked away it appears unassuming, until you step in side and take in the decor and whole ethos of the hotel. The staff were fabulous, very polite and friendly, they made us feel welcome and were happy to assist. We stayed in a twin chamber, it looked exactly as the photos did, and the quality of the room, furnishings - furniture etc. were great, and clearly of a good standard. The room wasn’t particularly large, however the layout worked well. The location of the hotel is excellent and many of the landmarks and attractions that one wishes to visit in Edinburgh city centre, are within very easy walking distance. We had dinner in the Commons club, which was excellent, and served by a lovely young man. I paid for breakfast however we didn’t make it down to breakfast once! But my understanding is, it is of a good quality with plenty of choice.

Cons:

The property is a high end hotel, and our 4 night stay cost us £2,300+ for a twin chamber room, whilst the hotel is beautiful with stunning and quirky decor, the price of the twin chamber is expensive. We would have loved to have stayed in a suite however these are exceptionally expensive, and you have to weigh up how much time you will be spending in your room - suite, compared to visiting Edinburghs and its many many attractions.

2026-07-23 via Nuitee
E
Eleanor family_with_children us
9
Pros:

Great location. Concierge staff was friendly and helpful. Comfortable beds with nice room amenities.

Cons:

Reception could be friendlier.

2026-07-22 via Nuitee
M
Muna solo_traveller gb
10
2026-07-22 via Nuitee
A
Ahmad couple sa
10
2026-07-21 via Nuitee
H
Hamda couple ae
9
Fine due to disrespect
Pros:

It was good.

Cons:

On my last day of checking out, I called the hotel and they were kind enough to give me 30 more minutes to checkout due to me being stuck in traffic, that being said, I asked the lady on the phone if they can call a cab to pick me up at 12:30, she responded “are you upstairs” when I responded with no I am clearly in a car coming now but can I get a cab, she repeated the question sarcastically and responded with so much sarcasm “oh then when you’re back, you can do that” as if she did not want to and her tone was disrespectful and she kept cutting me mid-sentence. That ruined my stay, even though the hotel was amazing and I everything was great. Just this one disrespectful staff ruined it for me.

2026-07-21 via Nuitee
C
Cristina couple br
9
Muita boa! Voltaria!
Pros:

Localização, staff, design, restaurantes

Cons:

Pouca água no chuveiro e nos colocaram em um primeiro quarto com vista para um monte de lixo.

2026-07-21 via Nuitee
J
Jhy Yaa Ann couple tw
9
2026-07-20 via Nuitee
J
Jeanine extended_group nl
9
Geweldig, ik zou zeker terug gaan!
Pros:

Locatie en schone frisse kamers!

Cons:

Alles was goed en leuk!

2026-07-20 via Nuitee
M
Marianthi couple gr
9
Wonderful experience
Pros:

A real five star ⭐ Hotel !!!

Cons:

Nothing

2026-07-20 via Nuitee
S
Sezen family_with_children gb
7
Pros:

Location was perfect but unfortunately that's about the only 5 star thing about this hotel. The rooftop and the lounge downstairs was nice too.

Cons:

The room was the tiniest! And it was supposed to be the castle view room but from our tiny window, we could just see a huge staircase. Any view was almost completely blocked but yes you could see the top of the castle. There wasn't even tissues in the room and they'd leave just 1 water bottle for 2 people. I really think it was overpriced for what it was but I needed a central location and you don't have that many 5 stars avaliable.

2026-07-20 via Nuitee
A
Andrew couple ca
9
Great experience
Pros:

It was all great. My wife’s knee was sore so we ordered ice to the room. A few times we had to call again. We got coffee after asking three times at breakfast. Otherwise perfect.

2026-07-20 via Nuitee
S
sebla couple tr
10
Pros:

Everything was amazing

2026-07-19 via Nuitee
J
Jeanine extended_group nl
9
2026-07-19 via Nuitee