ACAR AIRPORT +PLUS

Hotels
6.4 (157 reviews)
310 Fatih Caddesi , Arnavutköy , TR

listing image 1
Show all photos

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Japanese garden
See all facilities

Review Highlights

Pros:
Very close to the airport / convenient for transit
Some staff praised as very helpful (Mr. Hamza)
Fast transportation to airport reported
Several guests had positive stays and would return
Some mentions of good service and tasty food
Cons:
Multiple reports of being overcharged / double billing and difficult refunds
Dirty bedding, missing towels, no pillowcases or blankets
Room issues: wrong building, wrong bed configuration, shower/hot water problems
Missing amenities (no hairdryer) and poor Wi‑Fi in distant rooms
Poor or stale breakfast reported by several guests

Categories

Cleanliness
4.5
Multiple reports of dirty bedding and pillows, missing pillowcases and towels; cleanliness repeatedly criticized.
Service
7.5
Mixed: some guests praised staff (notably Mr. Hamza) as very helpful, while others experienced unhelpful responses regarding payment/refunds.
Location
10
Consistently praised for being very close to the airport and convenient for transit/short stays.
Room Quality
4.5
Several complaints about being placed in a different building, incorrect bed configuration, broken fixtures, no hot shower and rooms not ready on arrival.
Amenities
4
Missing or inadequate amenities reported: no towels or blankets provided, no hairdryer in room, limited Wi‑Fi coverage in rooms far from router.
Value for Money
4
Frequent complaints about extra charges and double billing; payment handling issues harmed perceived value.
Food and Beverage
5.5
Mixed opinions: some guests found breakfast poor (stale boiled eggs, fries), while others described the food as tasty—overall mediocre.
Overall Experience
8
Mixed overall: convenient and praised by some (would return), but inconsistent room quality, cleanliness and billing issues led to strongly negative stays for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-31 20:53

Property Description

Luxurious Accommodation
ACAR AIRPORT +PLUS offers elegantly designed rooms equipped with modern amenities including flat-screen TVs, comfortable bedding, and private bathrooms. Enjoy a relaxing stay in our air-conditioned rooms with attentive room service available at your convenience.

Convenient Location
Situated just 17 km away from Istanbul Airport, our hotel provides easy access to popular attractions such as Nef Stadium, Istanbul Sapphire, and Turk Telekom Stadium. Explore the city with ease and return to the tranquility of our garden and shared lounge after a day of sightseeing.

Exceptional Services
Experience top-notch hospitality with our 24-hour front desk, airport transfers, and complimentary WiFi throughout the property. Indulge in a delicious halal breakfast served daily at our restaurant, ensuring a delightful start to your day.

Book your stay at ACAR AIRPORT +PLUS now and elevate your travel experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.4
Based on 157 reviews
Cleanliness: 4.5
Service: 7.5
Location: 10
Room Quality: 4.5
Amenities: 4
Value for Money: 4
Food and Beverage: 5.5
Overall Experience: 8
Y
Yuliia • family_with_children • ca
1
Pros:

First and foremost - when we arrived we forced to pay 60 euros despite I've booked a room for 57 cad. The room was at other building not at original as in the main photo. I booked a room with 2 separate beds received with one bed queen size. Shower at room was not working properly . There was not hot water from the shower only from the tap. They didn't provide bath towels for even one person though there were two of us. No hairdryer at the room. Breakfast was awful - french fries and boiled egg which was not fresh though.

2026-01-20 • via Nuitee
E
Ehsan • solo_traveller • es
1
It was the worst stay i rexently had, broken stuff, no wifi for the rooms far from the router
Pros:

Neer the airport

Cons:

Facilities, wifi

2026-01-19 • via Nuitee
M
Maria • family_with_children • us
3
Pros:

Location is close to airport

Cons:

Hotel charged me 3 times, and when I asked to return my money the staff was not helpful at all, instead of returning money immediately they were saying that they will do it tomorrow and next day again same thing. I finally got my money back from booking.com staff after speaking with them for several days. So basically my trip was ruined because of this issue.

2026-01-19 • via Nuitee
V
Viktoryia • solo_traveller • by
9
2026-01-19 • via Nuitee
R
Rabia • couple • us
10
We liked the hotel and we will come back for sure
Pros:

First of all the staff especially Mr.Hamza was very helpful he helped us a lot, price, the location, the breakfast and cleanliness

2026-01-19 • via Nuitee
F
fazilat • couple • fr
4
2026-01-18 • via Nuitee
P
Pirvutu • couple • gb
8
2026-01-16 • via Nuitee
M
Mikhail • family_with_children • ru
1
Плохие впечатления
Pros:

Хозяин отеля взял забронированные деньги еще и наличные сверху сказав что оплата не прошла!деньги ушли с карты было подтверждение но проигнорировали!отель не советую!

Cons:

Отношение самого хозяина отеля и сам номер

2026-01-16 • via Nuitee
O
Olha • solo_traveller • ua
10
Pros:

Good service, nice place, good people, tasty food. Very fast transportation to airport

2026-01-15 • via Nuitee
M
Muhsen • solo_traveller • ca
8
Pros:

Good👍

2026-01-14 • via Nuitee
Жени Станева-Петрова • extended_group • bg
1
Pros:

Location

Cons:

Dirty room, no pillows and pillow cases, no blankets, no towels. The rooms were not ready for us and we had to ask for those at 2 am when we arrived instead of resting.

2026-01-12 • via Nuitee
C
Can • couple • tr
10
2026-01-10 • via Nuitee
M
Magomedov • solo_traveller • fr
2
Cons:

Был грязный постель, подушка была грязная, не было полотенца

2026-01-08 • via Nuitee
A
Andrey • solo_traveller • ua
8
2026-01-05 • via Nuitee
L
Lidia • couple • es
10
Pros:

La estancia estaba bien, justo lo que buscaba, necesitabamos descansar para coger el avion debido a la escala y muy bien, dos semanas antes llegamos al hotel y no teniamos reserva y nos reservaron una habitacion siendo ya las 1 de la mañana que llegamos a estambul, asi que debido al buen trato decidimos volver a quedarnos alli, he visto reseñas malas. Pero desde mi punto de vista yo lo veo bastante bien, espero les sirva mi comentario

2026-01-04 • via Nuitee
O
Osman • extended_group • ca
1
⭐ Very Disappointing Experience – Not as Advertised this hotel is absolutely not worth your money.
Pros:

⭐ Very Disappointing Experience – Not as Advertised

This was a very bad experience and nothing matched what was advertised on Booking.com.

There were no mirrors in the bathroom, no towels, and no paper towels. The room did not look anything like the photos online. Instead of the bed I selected, I was given one king bed and a single mattress placed on the floor, which is not what I booked.

The listing stated that they offer airport shuttle service, but it was not clear that it was not included. I was charged 50€ for a round trip, and it wasn’t even a shuttle — it was a regular taxi.

The breakfast was terrible: one egg, a few fries, three black olives, and one slice of cheese.

The Wi-Fi did not work in the room. The service was extremely slow — after a long flight and being exhausted, I still had to wait almost one hour just to get the room keys.

The entire floor smelled strongly of cigarette smoke.

I specifically requested my airport pickup at 10:00 AM, yet I still had to wait almost 15 minutes for the taxi to arrive.

The most frustrating part: the price on Booking.com showed around $30 CAD, but I was charged $120 CAD for one night.

I definitely do not recommend this place at all. Please read this carefully before booking — the low price is very misleading and this hotel is absolutely not worth your money.

Cons:

⭐ Very Disappointing Experience – Not as Advertised

This was a very bad experience and nothing matched what was advertised on Booking.com.

There were no mirrors in the bathroom, no towels, and no paper towels. The room did not look anything like the photos online. Instead of the bed I selected, I was given one king bed and a single mattress placed on the floor, which is not what I booked.

The listing stated that they offer airport shuttle service, but it was not clear that it was not included. I was charged 50€ for a round trip, and it wasn’t even a shuttle — it was a regular taxi.

The breakfast was terrible: one egg, a few fries, three black olives, and one slice of cheese.

The Wi-Fi did not work in the room. The service was extremely slow — after a long flight and being exhausted, I still had to wait almost one hour just to get the room keys.

The entire floor smelled strongly of cigarette smoke.

I specifically requested my airport pickup at 10:00 AM, yet I still had to wait almost 15 minutes for the taxi to arrive.

The most frustrating part: the price on Booking.com showed around $30 CAD, but I was charged $120 CAD for one night.

I definitely do not recommend this place at all. Please read this carefully before booking — the low price is very misleading and this hotel is absolutely not worth your money.

2025-12-31 • via Nuitee
T
Tanti Dewi • family_with_children • sg
7
2025-12-31 • via Nuitee
A
Ali Ahmad • couple • no
10
2025-12-23 • via Nuitee
A
Alexander • solo_traveller • bg
1
Pros:

Отличный завтрак

Cons:

Все плюсы отеля разбиваются об один огромный минус. В отеле клопы. Везде. На стенах, на кровати. Останавливаться в отеле не рекомендую. Эта информация не новая, я к сожалению не прочитал отзывы перед заселением в этот отель. Жаль, что владелец отеля не решает эту проблему

2025-12-10 • via Nuitee
H
HYUNKWANG • solo_traveller • kr
7
Pros:

Price, Staff's attitude, location
Many stupid customers complained blablabla but think the price. If they want to have best quality, go to 5 stars hotel.

Cons:

Wifi didn't work but staff was very kind and tried to help.

2025-12-08 • via Nuitee