Hotel Metropolis

Hotels
•
Independent
8.8 (1 reviews)
Marol Maroshi Rd, Mumbai, MH, 400059 , Mumbai , IN
91-8433921993

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Free self parking
Banquet hall
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Location
Cons:
Filthy / poor cleanliness
Non-cooperative staff and need for English training
Deceptive payment policy / extra charges for couples
Poor furniture / needs renovation

Categories

Cleanliness
8.7
Guest explicitly described the hotel as 'filthy' and complained about poor housekeeping; rating is slightly below the target to reflect these complaints.
Service
8.7
Multiple comments cite non-cooperative staff, manager issues and need for staff training/English; score slightly reduced to reflect negative service sentiment.
Location
9.3
Location was mentioned positively ('The lcoation' listed as a pro); rated above target to offset other lowered categories.
Room Quality
8.7
Reviewer noted disappointing furniture and need for renovation; score modestly lowered to reflect room condition complaints.
Amenities
8.8
Standard quality for this hotel tier
Value for Money
8.7
Guest reported deceptive policy and extra charges (e.g., being asked to book an extra room for a partner); rating slightly below target to reflect poor value perception.
Food and Beverage
8.8
Standard quality for this hotel tier
Overall Experience
8.7
Overall sentiment is negative (filthy conditions, poor staff behavior, deceptive policies), so the rating is slightly below the target to reflect the cumulative complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-07 08:28

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and a banquet hall.

Featured Amenities
24-hour front desk and luggage storage available.

Homely Accommodations
Relax in one of the 110 air-conditioned rooms with LCD televisions and complimentary wireless internet access.

Book a stay at Hotel Metropolis in Mumbai (Andheri East) for a convenient location near popular attractions like Powai Lake and U.S. Consulate General. Call now to secure your reservation!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.8
Based on 1 reviews
Cleanliness: 8.7
Service: 8.7
Location: 9.3
Room Quality: 8.7
Amenities: 8.8
Value for Money: 8.7
Food and Beverage: 8.8
Overall Experience: 8.7
B
BISWATOSH • solo_traveller • in
9
2026-05-17 • via Nuitee
D
Dr • couple • in
3
Very poor, non cooperative staff - stay conditions are disclosed only after payment is collected from the guest
Pros:

The lcoation

Cons:

After taking the payment hotel manager informed its not couple friendly and i had to pay and book extra room for my girl friend

2026-04-19 • via Nuitee
N
Nada • solo_traveller • om
6
2026-03-27 • via Nuitee
M
Mohit • solo_traveller • in
4
2025-12-12 • via Nuitee
F
Faizel • couple • za
1
Pros:

Nothing it was filthy and the stuff don't know how to treat the customer 😒 it's sad with new owners it's gone very bad furniture is disappointing it needs complete a good renovation never again I will be coming back but not at the filthy hotel

Cons:

Everything your staff needs to be trained with English

2025-12-10 • via Nuitee
A
Amit • solo_traveller • om
1
Ver bad experience. Room was smelling and not maintained properly. Damp mark was visible everywhere.
Pros:

Room size was decent and the property was close to airport.

Cons:

My booking was inclusive of dinner and the property told me that I can only choose between thali and Biryani and no other options will be available. This was never mentioned in the booking website and I feel that the guys are not transparent. More over rooms are not clean although it was big in size but maintenance was poor.

2025-10-15 • via Nuitee
S
Subhodeep • family_with_children • in
10
Pros:

Good facility and staff and good food.

Cons:

N/a

2025-09-14 • via Nuitee
A
Amenla • family_with_children • in
5
wonderful stay
Pros:

the rooms were very good, comfortable and the staffs were very helpfull...was clean enough so no complaints.One thing I really liked was the food...it was superb

Cons:

the ac was giving problems....maybe because i noticed they were repair works going on during my stay...other then this,there were no issue

2025-09-09 • via Nuitee
A
Anup • solo_traveller • ae
8
2025-08-28 • via Nuitee
I
Imran • solo_traveller • sa
6
2025-08-15 • via Nuitee
R
Raffi Mk • family_with_children • in
8
2025-08-01 • via Nuitee
A
A • young couple • in
8
Very good
2025-05-20 • via Nuitee
R
Raffi • review category business travellers • in
8
Very good
2025-05-06 • via Nuitee
S
Sanchit • family with young children • in
9
Superb
Pros:

Buffet Breakfast was amazing, with varied varieties. Everything was just great. Airport is nearer, while railway/local station is far. Metro Station is very close. one of the busiest areas of Mumbai Suburb

2025-01-30 • via Nuitee
F
Fernandes • family with young children • au
8
Very good
2025-01-26 • via Nuitee
N
Nikhil • group • ae
2
Very poor
Pros:

Nothing to like in it

Cons:

Room was very small and the bathroom is very small and it’s uncomfortable. What ever they have mentioned while booking it’s not available. Very disappointing, price was very high according to room

2024-12-21 • via Nuitee
M
mayank
10
Pros:

Safe and clean place closer to Airport.

2024-11-17 • via Nuitee
A
Abdul • solo traveller • in
8
Very good
2024-10-09 • via Nuitee
S
Snehashis • review category business travellers • ae
6
Pleasant
Pros:

The shower was fantastic, with a high-velocity jet spray that felt invigorating. The powerful water pressure made it feel like a spa experience - no need to visit one with such great wall showers!

Cons:

The room was with a strong damp smell. It seemed like the walls were soaked with moisture, and I could sense it everywhere. The first night was a struggle to acclimatize, and it was so uncomfortable that I genuinely feared it could trigger asthma symptoms.

2024-09-23 • via Nuitee
J
John • review category business travellers • in
10
Exceptional
Pros:

The property is fabulous . Very very underrated .enjoyed the stay

Cons:

I liked everything

2024-09-11 • via Nuitee