Hotel Granate

Hotels
7.4 (701 reviews)
Calle 18 #2-28 , Santa Marta , CO

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Family rooms
Laundry
Luggage storage
Safety deposit box
Tour desk
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Affordable
Cons:
Cleanliness issues
Room needs renovation
Amenities lacking

Categories

Cleanliness
5.4
There were cleanliness issues reported, including a dirty room and insects present.
Service
8.9
Many reviews praised the excellent service and helpful staff.
Location
9.4
The location was frequently highlighted as convenient and close to restaurants and the beach.
Room Quality
6.4
Room quality was described as basic, with mentions of the need for renovations and maintenance.
Amenities
6.9
Basic amenities were provided, but significant improvements are necessary (e.g., lack of Wi-Fi).
Value for Money
7.9
Good value noted for the price, but with many caveats.
Food and Beverage
7.4
Food services were not mentioned, scoring based on assumed standard offerings.
Overall Experience
6.9
Mixed experiences reported with both positive and negative aspects balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:18

Property Description

Central Location
Hotel Granate is ideally located just steps away from Santa Marta Cathedral, Santa Marta Gold Museum, and Simon Bolivar Park. With the city center and Bahía de Santa Marta Beach within walking distance, guests can easily explore the vibrant surroundings.

Comfortable Accommodation
The rooms at Hotel Granate are designed for comfort and convenience, featuring amenities such as a flat-screen TV, private bathroom, and cozy bedding. The attentive staff is always ready to assist, ensuring a pleasant stay for every guest.

Concierge Service
With a 24-hour front desk, the dedicated staff at Hotel Granate is on hand to offer valuable recommendations and assistance throughout your stay. Whether it's arranging transportation or providing local tips, your needs are always a top priority.

Experience the best of Santa Marta at Hotel Granate. Book now for an unforgettable stay!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.4
Based on 701 reviews
Cleanliness: 5.4
Service: 8.9
Location: 9.4
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 6.9
A
Annübis • family_with_children • co
5
Un hotel normal, sin nada a destacar.
Pros:

Tiene buena ubicación el hotel

Cons:

La habitación que me tocó solo tenía un ventilador (y no tengo problema con eso). El inconveniente era que, al encender el ventilador la cortina se levantaba y la ventana daba hacia un pasillo y me sentía incomoda cada vez que se movía la cortina, porque casi todo el tiempo estuve con poca ropa. Además una noche un gatito se apareció y se puso a jugar en la ventana, movía la cortina para asomarse a la habitación. Otro problema es que en la habitación persistía un olor a guardado horrible.

2026-09-17 • via Nuitee
C
carolina • extended_group • co
10
2026-09-14 • via Nuitee
L
Laura • solo_traveller • co
10
Pros:

Excelente atención

Cons:

Las calles cercanas

2026-09-13 • via Nuitee
M
Martin • family_with_children • uy
5
Algo mejor que un hostel
Pros:

La ubicación es bién céntrica y ell precio muy económico

Cons:

El lavamanos del baño estaba tapado, el portarollos estaba roto, el agua tampoco salía en la madrugada, dijeron que por una rotura que estaban arreglando. La tabla del inodoro estaba muy vieja y manchada y había olor a orín. No había enchufes en el dormitorio, ni colcha, y todo se veía precario. Y si bien se veía ordenado no se sentía fresco ni agradable. Reservamos una habitación con 2 camas y nos entregaron un cuarto muy pequeño con una cama doble por lo que tuvimos que pagar por otra adicional. Supongo que el bajo precio y el cansancio con que llegamos para pernoctar por una noche,compensó en parte las molestias.

2026-09-10 • via Nuitee
A
Aguilar Isaza • solo_traveller • co
5
Pros:

La ubicación

Cons:

La habitación

2026-09-06 • via Nuitee
M
Monroy • solo_traveller • co
10
2026-09-06 • via Nuitee
W
William • couple • co
10
Great
Pros:

Great

Cons:

All good

2026-09-06 • via Nuitee
L
LEONARDO • solo_traveller • co
6
2026-09-05 • via Nuitee
A
Agustina Sol • couple • ar
7
2026-09-03 • via Nuitee
M
María Nancy • solo_traveller • co
7
2026-09-03 • via Nuitee
O
Orlan • solo_traveller • co
10
2026-09-02 • via Nuitee
R
rojas • solo_traveller • co
10
Pros:

Buwna ubicacion buen lugar

2026-09-01 • via Nuitee
H
HernánRios • solo_traveller • co
9
Pros:

La ubicación en pleno centro,cerca de la playa y el área turística.

2026-09-01 • via Nuitee
D
Daniel • solo_traveller • co
7
Pros:

La ubicacion

2026-08-25 • via Nuitee
S
samanda • couple • co
9
Pros:

Ubicación

Cons:

N/A

2026-08-20 • via Nuitee
D
Dina Luz • solo_traveller • co
5
2026-08-18 • via Nuitee
L
Laura • couple • fr
8
2026-08-18 • via Nuitee
N
Nataly • solo_traveller • co
10
2026-08-18 • via Nuitee
M
Mary • extended_group • us
7
Cons:

We had a problem with the air conditioning working in the first room we were in (we had specifically paid for an air conditioned room) and ended up having to change rooms at midnight to a room with AC. The staff were super helpful with this, and we are grateful they had another room. The only downside was we had to change from two twin beds to a full bed. But other than that it was very good for the price.

2026-08-16 • via Nuitee
V
Vladimir • couple • co
8
2026-08-12 • via Nuitee