DoubleTree by Hilton Chengdu Riverside

Hotels
•
Doubletree by Hilton
9.3 (47 reviews)
No 266 Shabanqiao Road , Chengdu , CN

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near shopping, restaurants and public transport
Friendly, helpful staff and concierge
Clean, comfortable rooms with good views
Good breakfast buffet
Good price / value for money
Cons:
Staff language barrier (limited English)
Unexpected deposit at check-in (no prior notice)
Entrance/wayfinding can be difficult

Categories

Cleanliness
9.3
Multiple reviews note clean rooms ("room was clean and comfortable", "room is clean").
Service
8.8
Generally described as friendly and helpful (concierge, front desk), but there are issues: staff with poor English and an unexpected deposit at check-in reduced service perception.
Location
9.6
Strongly positive: repeatedly cited as close to shopping, restaurants, metro/railway and attractions; one note that the entrance can be hard to find.
Room Quality
9.5
Rooms described as comfortable, clean and upscale (some called the room "шикарный"/luxurious, good views, suitable for a family with an extra bed).
Amenities
9.3
Standard quality for this hotel tier.
Value for Money
9.5
Guests mention good price and that service/quality exceeded expectations.
Food and Beverage
9.4
Breakfast buffet repeatedly praised (early start time noted positively); overall F&B sentiment is favorable.
Overall Experience
9
Overall stays described as wonderful and exceeding expectations, though check-in surprises (deposit) and language issues tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 01:19

Property Description

Luxurious Accommodation
DoubleTree By Hilton Chengdu Riverside offers air-conditioned rooms with modern amenities such as a minibar, safety deposit box, and private bathrooms. Guests can enjoy a comfortable stay with bed linen and towels provided in every room.

Convenient Location
Situated close to major attractions like Wenshu Monastery and Tianfu Square, this hotel provides easy access to explore Chengdu. With Chengdu Shuangliu International Airport just 26 km away, guests can conveniently reach the hotel and start their journey in the city.

Exceptional Services
From concierge services to organising tours, the hotel ensures a hassle-free stay for guests. Additionally, amenities like a fitness centre, free WiFi, and an on-site restaurant cater to the diverse needs of travelers.

Experience luxury and convenience at DoubleTree By Hilton Chengdu Riverside. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Location

Guest Reviews

9.3
Based on 47 reviews
Cleanliness: 9.3
Service: 8.8
Location: 9.6
Room Quality: 9.5
Amenities: 9.3
Value for Money: 9.5
Food and Beverage: 9.4
Overall Experience: 9
S
Sherry Shwu-Chwen • solo_traveller • tw
10
2026-09-13 • via Nuitee
Z
Zhiwei • couple • sg
9
Great Stay for a Family of Four
Pros:

Location was near many food options and several attractions. There is a big mall right beside too! Room was not huge but clean and comfortable for a family of 4 with an additional bed. Breakfast buffet was good and the staff was helpful and friendly. Overall a wonderful stay!

Cons:

Nothing!

2026-06-16 • via Nuitee
K
KENMEI • couple • jp
9
2026-06-11 • via Nuitee
A
Ares • couple • ar
10
Pros:

Cerca del shopping. Cerca de restaurantes. Cerca del metro. El hotel espectacular

Cons:

No

2026-05-23 • via Nuitee
F
Falk • solo_traveller • de
9
2026-05-22 • via Nuitee
Y
Yuilia • couple • ru
10
все супер, но персонал очень плохо говорит на английском
Pros:

Очень красивый отель, номер шикарный, вид тоже. Мы жили на 35 этаже, рядом с отелем торговый центр, кафе. Плюс удобно добираться до центра по разведению панд. Завтрак с 06:30, это супер.

Cons:

Нигде не было информации про депозит и до заезда нам не сообщили об этом. Был сюрприз на ресепшн.

2026-05-19 • via Nuitee
柳李 • couple • tw
10
2026-05-14 • via Nuitee
J
Jacob • solo_traveller • sg
10
Pros:

The conceirge staff abd front desk

Cons:

Nothing

2026-05-12 • via Nuitee
B
Belinda • family_with_children • au
10
Staff are very friendly and helpful; the room is clean
Pros:

Good location, close to public transport & shopping centre, lots of restaurants around the area.

2026-04-24 • via Nuitee
D
David • couple • za
9
2026-04-12 • via Nuitee
P
Pongsak • couple • th
9
The good price and service level is beyond my expectation
Pros:

Overall service level is exceeded my expectation

Cons:

Nil

2026-04-08 • via Nuitee
P
Peiyang • solo_traveller • au
10
Great location, close to the railway station
Pros:

Location

Cons:

The entrance is hard to find

2026-03-28 • via Nuitee
T
Tianpei • couple • au
3
2026-03-04 • via Nuitee
L
Lian Fei • couple • sg
10
2026-01-31 • via Nuitee
G
Goh • family_with_children • sg
8
2026-01-19 • via Nuitee
偉綸 • couple • tw
9
2026-01-03 • via Nuitee
W
William
10
Pros:

Very nice staff and hotel

2025-10-03 • via Nuitee
A
Alican • couple • tr
9
2025-10-02 • via Nuitee
J
Jimmy
10
Pros:

na

2025-09-25 • via Nuitee
R
ROBERT
10
Pros:

Extremely comfortable room with separate powder room and shower/bath area. Extremely good value.

2025-09-05 • via Nuitee