DoubleTree by Hilton Chengdu Riverside - Close to Panda Base and Chengdu East Railway

Hotels
•
Hilton Worldwide
8.8 (13 reviews)
No. 266 Shabanqiao Road Chenghua Ave, Chengdu, Sichuan, 610051 , Chengdu , CN
86-2881260666

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Gift shops or newsstand
Breakfast available (surcharge)
Safe-deposit box at front desk
Wedding services
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good value

Categories

Cleanliness
8.74
Standard quality for this hotel tier.
Service
8.91
Very nice staff and hotel.
Location
8.75
Standard quality for this hotel tier.
Room Quality
8.9
Extremely comfortable room with separate powder room and shower/bath area.
Amenities
8.73
Standard quality for this hotel tier.
Value for Money
8.89
Extremely good value.
Food and Beverage
8.74
Standard quality for this hotel tier.
Overall Experience
8.71
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-29 15:19

Property Description

Discover a luxurious retreat at DoubleTree by Hilton Chengdu Riverside, perfectly situated in the heart of Chengdu and just moments away from top attractions.

Recreational Facilities: Energize your stay with our 24-hour fitness center, designed to keep you active and refreshed throughout your visit.

Culinary Delights: Indulge in a delightful dining experience at one of our two exquisite restaurants, followed by a casual drink at the inviting bar/lounge. Don’t miss our generous buffet breakfast to start your day right.

Comfort & Convenience: Experience unparalleled comfort in our 194 air-conditioned rooms, featuring minibars, complimentary Wi-Fi, and all the amenities you need for a relaxing stay, including hair dryers and bathrobes.

Your perfect Chengdu getaway awaits—book your experience with us today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 13 reviews
Cleanliness: 8.74
Service: 8.91
Location: 8.75
Room Quality: 8.9
Amenities: 8.73
Value for Money: 8.89
Food and Beverage: 8.74
Overall Experience: 8.71
A
Ares • couple • ar
10
Pros:

Cerca del shopping. Cerca de restaurantes. Cerca del metro. El hotel espectacular

Cons:

No

2026-05-23 • via Nuitee
F
Falk • solo_traveller • de
9
2026-05-22 • via Nuitee
Y
Yuilia • couple • ru
10
все супер, но персонал очень плохо говорит на английском
Pros:

Очень красивый отель, номер шикарный, вид тоже. Мы жили на 35 этаже, рядом с отелем торговый центр, кафе. Плюс удобно добираться до центра по разведению панд. Завтрак с 06:30, это супер.

Cons:

Нигде не было информации про депозит и до заезда нам не сообщили об этом. Был сюрприз на ресепшн.

2026-05-19 • via Nuitee
柳李 • couple • tw
10
2026-05-14 • via Nuitee
J
Jacob • solo_traveller • sg
10
Pros:

The conceirge staff abd front desk

Cons:

Nothing

2026-05-12 • via Nuitee
B
Belinda • family_with_children • au
10
Staff are very friendly and helpful; the room is clean
Pros:

Good location, close to public transport & shopping centre, lots of restaurants around the area.

2026-04-24 • via Nuitee
D
David • couple • za
9
2026-04-12 • via Nuitee
P
Pongsak • couple • th
9
The good price and service level is beyond my expectation
Pros:

Overall service level is exceeded my expectation

Cons:

Nil

2026-04-08 • via Nuitee
P
Peiyang • solo_traveller • au
10
Great location, close to the railway station
Pros:

Location

Cons:

The entrance is hard to find

2026-03-28 • via Nuitee
T
Tianpei • couple • au
3
2026-03-04 • via Nuitee
L
Lian Fei • couple • sg
10
2026-01-31 • via Nuitee
G
Goh • family_with_children • sg
8
2026-01-19 • via Nuitee
偉綸 • couple • tw
9
2026-01-03 • via Nuitee
W
William
10
Pros:

Very nice staff and hotel

2025-10-03 • via Nuitee
A
Alican • couple • tr
9
2025-10-02 • via Nuitee
J
Jimmy
10
Pros:

na

2025-09-25 • via Nuitee
R
ROBERT
10
Pros:

Extremely comfortable room with separate powder room and shower/bath area. Extremely good value.

2025-09-05 • via Nuitee
M
Mowie • family_with_children • nl
8
2025-08-30 • via Nuitee
J
Judith • family_with_children • au
10
We loved the hotel and Chengdu. Looking forward to visiting again when the weather is cooler
Pros:

Room was fabulous with a great view

Cons:

Hard to find the entrance after we were dropped off by DiDi

2025-08-26 • via Nuitee
F
Frank • family_with_children • us
9
Very comfortable stay and superb location to get easy to the local attractions.
Pros:

The friandly hotel staff was very helpful with making the booking and reservations for the local attractions. Also they were able to give recommendation for the visit at Chengdu.

Cons:

Nothing that we didn't like

2025-08-04 • via Nuitee