St. David's Hotels Paddington

Hotels
8 (3158 reviews)
14 - 20 Norfolk Square , London , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Non-smoking throughout
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly Service
Cons:
Small Rooms
Noise Issues

Categories

Cleanliness
8
Generally positive comments regarding cleanliness.
Service
9
The staff was mentioned positively for being helpful and friendly.
Location
9
Location is highlighted as a major advantage, close to Paddington Station.
Room Quality
7.5
Small rooms and noise issues were noted, impacting the rating.
Amenities
7.5
Some amenities were missing, and noise issues were reported.
Value for Money
7
Guests noted that the price does not always match the quality.
Food and Beverage
8
No breakfast offered was noted as a downside.
Overall Experience
8
Mixed sentiments but overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:47

Property Description

Convenient Location near Transport Hubs

Situated just a minute's walk from Paddington Station, our hotel offers easy access to the Heathrow Express service, ensuring a seamless 15-minute journey to and from the airport. Additionally, the proximity to the new Elizabeth Line provides swift connections to The West End and Liverpool Street Station.

Historic Charm in Norfolk Square Gardens

Nestled in the picturesque Norfolk Square Gardens in London, our hotel's historic townhouses boast a plethora of original features, creating a unique and charming ambiance for guests to enjoy.

Stylish Rooms with Modern Amenities

Choose from our selection of standard and newly renovated stylish rooms, each thoughtfully equipped with a flat screen TV and complimentary High-Speed WiFi, ensuring a comfortable and convenient stay.

Book now to experience the perfect blend of convenience, history, and modern comfort at our hotel in London.

Important information:

Please note that visitors are not permitted to access guest's rooms.

The hotel's close proximity to the nearby underground station together with the building's single glazed windows often results in noise/vibration disturbance.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8
Based on 3158 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8
A
Anna • couple • cy
7
It will be very good if not renovations noises
Pros:

It was in a good spot lcation very good

Cons:

They have renovations so at 8 oclock was big noise

2026-10-17 • via Nuitee
B
Benjamin • solo_traveller • it
10
Easy access, check in and check out we’re so gracious. No problems, everything I needed for a great price!
Pros:

Cozy, shower was great, really nice staff.

Cons:

No complaints!

2026-10-17 • via Nuitee
B
Benjamin • solo_traveller • it
10
I felt warm and welcomed. The showers were hot, the beds were comfortable, I slept great and it felt good to get a Londo
Pros:

Cozy, easy to access, staff super friendly and helpful. Muzu, Sudarshan, Nedj, Sulthana, Shaila, Tina all were so accommodating!

Cons:

No complaints. I slept great and even stayed here on weekends when the city is busy!

2026-10-17 • via Nuitee
G
Giuseppina • couple • fr
10
2026-10-16 • via Nuitee
J
Jarosław • couple • pl
9
Polecam pobyt w tym hotelu
Pros:

Czysto, miły personel, dobra lokalizacja. Polecam

2026-10-16 • via Nuitee
T
Taiga • solo_traveller • jp
7
2026-10-15 • via Nuitee
G
Giovana • couple • ie
4
Impossible to sleep due to noise
Pros:

The hotel is in a great location, close to good restaurants and the metro.

Cons:

Unfortunately, I cannot recommend this hotel. Our ground-floor room felt improvised, with a window facing nowhere and located right next to the reception bathroom. We could even hear other guests using it.

The worst part, however, was the noise from the underground trains. Every seven minutes or so, a train would pass, making the room extremely noisy and even causing it to shake. It was almost impossible to sleep.

Considering the price, it was definitely not worth it. Other rooms might be better, but our experience was very disappointing.

2026-10-14 • via Nuitee
H
Hsuan Chen • couple • tw
9
很棒，價格划算，地點很好。
Pros:

住宿的地點可以說是非常完美，地鐵和公車站可以到你想去的任何地方，而且直達LHR機場，附近吃的也很多，員工態度友善，出門把鑰匙交給櫃檯，不需要自己帶鑰匙出門怕弄丟，尤其其中櫃檯的Muzu人很友善，老闆看到請表揚他，住宿性價比很高。外面雖然掛施工的鷹架，但其實並不會吵，也沒有影響到睡覺。

Cons:

小缺點是沒有電梯，行李比較重的可能預約時看能否換到低樓層。
另外不確定是地鐵還是火車開過時會有些許聲音，對聲音極度敏感者可能不適合。

2026-10-14 • via Nuitee
A
Arianna • family_with_children • it
8
2026-10-14 • via Nuitee
D
Doug • couple • us
7
Quiet ground floor room but no ventilation
Pros:

Close to Paddington station, quiet street, friendly & helpful staff, fast Wi-Fi, clean, roomy for London. It was the cheapest room around & served its purpose: to sleep & leave!

Cons:

Basement room (I expected for the price), no A/C, no ventilation, no elevator (didn’t know before checkin but didn’t need, shower had great pressure but lukewarm at best, definitely heard the tube train rumble, but not at night 12-6am

2026-10-13 • via Nuitee
C
Cristina • couple • es
7
Las fotos son más bonitas que la realidad
Pros:

La zona está muy bien, buena conexión de metro, bastantes establecimientos, restaurantes, cafeterías.
La habitación e instalaciones estaban limpias y el personal muy agradable

Cons:

Las paredes son tan finas que se escucha TODO. cada vez que alguien da un paso en el rellano o en las habitaciones, cada vez que alguien estira de la cadena, se escuchaba cuando alguien tosía en su habitación.
Al estar tan cerca de la estación de metro, cada 3 minutos se sentía una vibración.
Están de obras, a partir de las 8 de la mañana encontrarás un obrero en tu ventana

2026-10-13 • via Nuitee
M
Mariia • couple • ru
8
Pros:

Местоположение, чистота, дизайн

Cons:

Подушки не удобные, вода из душа переливалась на пол ванной комнаты из за низкого порога, шум с улицы

2026-10-13 • via Nuitee
C
Claire • couple • fr
8
Pros:

L emplacement a 5’ du métro et plein de quartiers chouettes à faire à pied à proximité. La deco est jolie et cosy. C est très propre.

Cons:

L isolation est très minces entre les pièce et on entends le métro passer dessous donc il ne faut pas avoir de problème avec le bruit

2026-10-13 • via Nuitee
H
Hideki • solo_traveller • jp
5
物価の高い英国では仕方が無いのかも知れないが部屋は狭く、4階の部屋だった事から垂直移動が負担だった。ロケーションのみが選択の理由。
Pros:

パディントン駅から近く移動には便利だった。

Cons:

改修工事中だった為外部からエントランスがわかりづらく困った。

2026-10-13 • via Nuitee
B
Bianca • family_with_children • ch
8
Für eine Kurztrip perfekt
Pros:

Das Hotel ist für eine Kurztrip perfekt. Nahe am Bahnhof/Metro, praktisch eingerichtet und sehr nettes Personal. Das Zimmer ist zwar klein, aber die Betten bequem und das Bad richtig gut und sauber. Reinigung war auch super.

Cons:

Die Bauarbeite an einem Morgen waren sehr laut.

2026-10-13 • via Nuitee
A
Aisling • solo_traveller • au
6
2026-10-12 • via Nuitee
K
Kate • couple • gb
8
cosy historic feel - very small room but clean and stylish and very close to the station
Pros:

Literally a few minutes walk from Paddington station which was super convenient when it came to dropping bags and picking them up before catching our train. Loved the historic feel - authentic touches like the wrought iron ballistrades and the plasterwork on the ceilings and old fireplace surrounds. Comfortable bed and modern shower

Cons:

A very small room but compact and the size was fine for what we needed. The noise of the train didn't bother us - you could feel the reverberations from the subway sometimes - bear it in mind as it might bother some people.

2026-10-12 • via Nuitee
• couple • es
8
Pros:

Buen acceso a metrô y tren

Cons:

El cuarto de baño minúsculo. El lavabo en el cuarto. No tenía armario.

2026-10-11 • via Nuitee
L
Lukas • solo_traveller • de
7
Sehr zentrale Lage, top (noch besser, wenn die Baustelle vorbei ist)
Pros:

Die Lage ist super, sehr zentral. Das Zimmer war zwar extrem (!) klein, jedoch für eine Einzelperson sehr funktional und gut eingerichtet. Das Gebäude wirkt gepflegt.

Cons:

Zum Zeitpunkt meines Aufenthaltes gab es größere Bauarbeiten am Gebäude. Deshalb musste man in den 4. Stock zu Fuß – das war allerdings beim Buchen bekannt. Die regulären Treppen in den 4. Stock sind sehr eng, steil und durch den Teppich nicht besonders sicher. Im Brandfall hätte ich Bedenken, dass man rechtzeitig aus dem sehr alten Gebäude flüchten könnte.

2026-10-11 • via Nuitee
D
Daniel • solo_traveller • no
7
Pros:

Friendly staff, very comfy rooms and bed, fairly new bathroom and quiet

Cons:

If stairs are a problem this is not the right hotel, no ac which may be a problem in summer

2026-10-10 • via Nuitee