Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Luxury amenities
Friendly staff
Clean rooms
Excellent service
Cons:
Breakfast quality
Long waiting times for coffee
Minor issues with dining experiences

Categories

Cleanliness
9.74
Most reviews mention cleanliness as excellent, contributing to a positive overall sentiment.
Service
9.99
Service was highlighted positively, with many guests noting the hospitality and attentiveness of the staff.
Location
9.75
Guests appreciated the hotel's location, emphasizing its convenience and accessibility.
Room Quality
9.7
Rooms are described as spacious and comfortable, although there were minor issues noted.
Amenities
9.73
Facilities such as dining options and leisure amenities were well received by the guests.
Value for Money
9.19
Some concerns regarding upselling suggest a slightly lower value perception, though overall sentiment remains high.
Food and Beverage
8.74
Mixed sentiments about breakfast quality and specific dining experiences; some guests felt it could improve.
Overall Experience
9.99
Overall, guests reported an exceptional experience, meeting or exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:51

Property Description

Luxurious 5-Star Retreat

Exquisite Amenities: Indulge in the spa and wellness center with outdoor and indoor pools, fitness center, and sauna for a rejuvenating experience.

Culinary Delights: Enjoy a variety of dining options including American, British, and Italian cuisine. Special dietary needs are catered to with vegetarian and vegan choices available.

Multilingual Hospitality: Benefit from our staff fluent in Arabic, German, English, and Spanish, ready to assist you with any inquiries or recommendations.

Experience opulence and comfort at The Ritz-Carlton, Amman. Book your stay now to enjoy a lavish getaway with top-notch services and facilities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 1790 reviews
Cleanliness: 9.74
Service: 9.99
Location: 9.75
Room Quality: 9.7
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 8.74
Overall Experience: 9.99
S
Sara couple jo
10
2026-06-13 via Nuitee
S
Saad solo_traveller kw
8
2026-06-13 via Nuitee
F
Faisal solo_traveller sa
10
2026-06-13 via Nuitee
A
Amin Mmi solo_traveller sa
10
Pros:

اشكر جميع العاملين في الفندق بدون ان استنثني احد ابدا الاخوان في الاستقبال واخص بالذكر الاخ الجميل والخدوم والبشوش الاستاذ علاء السنكري الاخوان في الكونسيرج واخص بالذكر الاستاذه رزان تتاببع معاك لحظه بلحظه وتتاكد ان الخدمه تمت بالشكل المطلوب وجميع الموظفين حتى في مطعم كنز ايضا خدمة التوصيل والتنقل داخل عمان الكبتن صقر ابو انهار ونعم الرجل خدوم خلوق فعلا صقر .
الجميع يتعامل بود وبشاشه وابتسامه وكانك بين عائلتك واسرتك .
طبعا سيتم تكرار الزياره لنفس الفندق مرارا وتكرارا .
اشكر ادارة الفندق على استقطابهم المميز للكوادر المميزه والرائعه والتي نفتخر بهم فعلا نشامى لكم احترامي وتقديري .

2026-06-13 via Nuitee
F
Faisal solo_traveller sa
10
2026-06-13 via Nuitee
I
Ibrahim solo_traveller ps
8
2026-06-12 via Nuitee
M
Mohamed couple il
10
2026-06-12 via Nuitee
M
Mohamd solo_traveller il
10
2026-06-10 via Nuitee
H
Hasan couple sa
10
Pros:

كان استقبال حار ومرتب من الاستقبال حتى التوديع
في دخول الفندق رافقنا الاخ ماجد واوصلنا الاخ مهدي للغرفه وتوضيح جميع مرافق الفندق
اما تسجيل الوصول فكان معنا الاخ الانيق حسان ورتب جميع الامور بكل ترحيب واحترافيه
خدمات النظافه ابهرنا الاخ محمد بترتيب الغرفه واضافه قطع الحلوى الفاخره 😁

بشكل عام فندق موقعه رائع وخدماته متميزه وموظفين بجميع اطيافهم متعاونين الى ابعد الحدود

2026-06-10 via Nuitee
A
assdi solo_traveller il
10
Wowww ❤️
Pros:

Everything was amazing 🤯

Cons:

Nothing

2026-06-10 via Nuitee
S
Sara solo_traveller il
10
2026-06-09 via Nuitee
M
Muhammad solo_traveller il
10
חווית אירוח נהדרת
Pros:

מושלם

2026-06-09 via Nuitee
R
roaa couple sa
10
2026-06-08 via Nuitee
S
Saad couple sa
10
Pros:

فريق عمل محترف وودود

2026-06-08 via Nuitee
A
Andrew solo_traveller us
10
Pros:

After traveling across Turkey, Egypt, and Jordan for the past month, I can honestly say that my stay at the Ritz-Carlton Amman was the single best hospitality experience of my entire journey.

The hotel itself is absolutely stunning. From the moment you walk through the doors, every detail reflects elegance, luxury, and world-class service. The property is beautiful, the rooms are exceptional, and the atmosphere strikes the perfect balance between sophistication and comfort.

What truly sets this hotel apart, however, is its people.

Every staff member I encountered was genuinely kind, professional, and dedicated to making guests feel welcome. Throughout my stay, the team consistently went above and beyond in ways that felt sincere rather than scripted. They didn’t just provide service—they created an experience.

A very special thank you to Mahdi in Guest Relations. Mahdi is the perfect example of what hospitality should be. He took the time to help me with several gifts I had purchased during my travels and made what could have been a stressful situation completely effortless. His attention to detail, professionalism, and genuine desire to help left a lasting impression on me. More importantly, he treated me like a valued guest rather than just another room number.

People often remember beautiful hotels, but they never forget exceptional people. Mahdi is one of those people.

As someone who has stayed in numerous hotels throughout this trip, including some wonderful properties, the Ritz-Carlton Amman stands above them all. The combination of a spectacular property and an extraordinary staff made this stay truly special.

Thank you to Mahdi and the entire Ritz-Carlton team for ending my journey on such a memorable note. You provided an experience I will remember for many years to come.

Without question, this was the highlight hotel stay of my entire month of travel.

2026-06-08 via Nuitee
ماجد شراب solo_traveller ps
10
2026-06-06 via Nuitee
ماجد شراب solo_traveller ps
10
2026-06-06 via Nuitee
R
Rami couple ro
10
2026-06-06 via Nuitee
P
Preston solo_traveller ae
10
2026-06-06 via Nuitee
F
faleh solo_traveller sa
10
الف الف شكر
Pros:

الفندق ممتاز جدا

Cons:

الغرفه واسعه

2026-06-06 via Nuitee