Flag Design Hotel

Hotels
8.9 (3835 reviews)
Rua da Bandeira 140 , Viana do Castelo , pt

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very friendly, attentive staff
Excellent central location
Beautiful architecture and charm
Comfortable rooms and beds for many guests
Clean and well maintained overall
Rooftop pool with pleasant views
Several guests praised the breakfast
Cons:
Breakfast often described as basic, poor or repetitive
Rooftop pool is small with few/no loungers and no parasols
Limited in-room amenities (no kettle, no welcome water, small/non-working minibar)
Some rooms small; reports of poor shower pressure and occasional cold/hot water issues
Uncomfortable mattresses/poor pillows reported by some guests
Perceived as expensive for what is offered

Categories

Cleanliness
9.5
Generally reported as clean and well maintained; rooms are cleaned daily per multiple reviews, though a few comments mentioned deteriorated or less-clean pool/terrace areas.
Service
10
Staff repeatedly praised as very friendly, attentive and professional across many reviews (reception and overall service highlighted).
Location
10
Consistently praised for a central, quiet and convenient location in the old town with easy access to sights and parking in some cases.
Room Quality
9.2
Many guests found rooms comfortable and charming with good beds, but several noted issues: some rooms are small, shower/water pressure problems, and occasional broken minibar/fridge.
Amenities
8
Charming building and a rooftop pool with views, but amenities received criticism: small pool, few/no loungers or parasols, no kettle or welcome water in rooms, limited pool facilities.
Value for Money
7.5
Mixed-to-negative: multiple guests felt the price was high for what was offered (basic breakfast, limited amenities), so perceived value is below excellent.
Food and Beverage
7
Breakfast sentiment is mixed-to-negative: several guests described the buffet as basic, poor or repetitive, though a number of reviews praised an extensive or very good breakfast.
Overall Experience
10
Majority of guests recommended the hotel, valued its charm, location and service — overall very positive stays despite some shortcomings in breakfast and certain amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 03:01

Property Description

Luxurious Accommodation
Flag Design Hotel in Viana do Castelo offers 4-star luxury with rooms featuring modern amenities like flat-screen TVs, air conditioning, and private balconies in some.

Relaxation and Recreation
Unwind by the seasonal outdoor pool, enjoy a refreshing drink at the terrace bar, or socialize in the shared lounge.

Convenience and Connectivity
Benefit from 24-hour front desk service and stay connected with free WiFi throughout the property. Explore nearby attractions like the Shipyards of Viana do Castelo and Golfe de Ponte de Lima easily from this non-smoking hotel. Book your stay at Flag Design Hotel for a memorable experience.

Important information:

When traveling with pets, please note that an extra charge of 15€ per pet, per night applies and only pets with a maximum weight of 15 kilos, also the property does not allow pets from June 1st to September 21st.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 3835 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 10
E
Estefania • couple • pt
7
Good location
Pros:

I like the bed was really comfortable

Cons:

Team doesn't give complete information about the place and the sauna wasn't working.

2026-08-15 • via Nuitee
J
Javier • couple • es
4
Pros:

La ubicación y el personal muy amable

Cons:

Para un hotel 5 estrellas hay cosas que no deberían ocurrir. La cama se hace y no solo se estira. El baño sin ventilación y dentro de la habitación.

2026-08-14 • via Nuitee
S
Sandra • couple • lu
8
Emplacement idéal, très bon rapport qualité prix et personnel au top!
Pros:

Emplacement idéal

2026-08-14 • via Nuitee
R
Ricardo • couple • pt
8
Muito Bom
Pros:

Cama

Cons:

Nada a referir

2026-08-14 • via Nuitee
J
Jose Angel • couple • es
5
Pros:

La situación, la amabilidad del personal, el edificio muy bonito y la habitación.

Cons:

El desayuno, no es de 4 estrellas, de tres y justo. La suciedad de la piscina, llena de decrementos de aves.

2026-08-14 • via Nuitee
S
Sussana • couple • es
7
Pros:

Muy céntrico.

Cons:

Desayuno poco variado. No hay nada caliente como por ejemplo huevos revueltos , salchichas… no continental. Y es muy caro para los servicios que presta

2026-08-13 • via Nuitee
S
Sonia • couple • fr
7
Excellent emplacement mais amélioration du petit déjeuner et nettoyage des installations de la piscine
Pros:

L’emplacement

Cons:

Les installations de la piscine, des excréments de mouettes et pigeons. Pas de transats. Et le petit déjeuner n’est pas à la hauteur d’un 4 étoiles et d’une nuit à 190€

2026-08-13 • via Nuitee
M
Manel • solo_traveller • pt
9
2026-08-12 • via Nuitee
B
Brice • solo_traveller • fr
10
2026-08-11 • via Nuitee
H
Helene • extended_group • fr
8
Receptionniste adorable qui nous a très bien renseignés sur les activités et les bon restaurants,baignade agréable dans
Pros:

L’emplacement la piscine,la gentillesse de la receptionniste

Cons:

La chambre pourrait avoir une cafetière et une bouilloire,,il n’y avait de bouteille d’eau de courtoisie dans les chambres,et nous avons été facturé des deux bouteilles demandées à la reception

2026-08-10 • via Nuitee
J
Jose Manuel • solo_traveller • es
9
2026-08-10 • via Nuitee
C
caillet • solo_traveller • pt
9
Pros:

Piscina, pequeno-almoço, localização, vistas, funcionários, instalações

2026-08-09 • via Nuitee
K
Karel • couple • be
8
Pros:

A bit of a strange hotel, it has lots of character, originality and style, but the upkeep is not done very well, not 4 stars. Quite noisy, both windows and door, big high room that was modernised but now already somewhat tainted, open space so not even a door to the toilet. Window looking out on a rather gloomy inner courtyard. And that was the deluxe room...

2026-08-09 • via Nuitee
M
Miguel Angel • solo_traveller • es
10
Pros:

Me gustó mucho el trabajo de arquitectura de mezcla antigua y moderna del edificio.

2026-08-08 • via Nuitee
P
patricia • couple • pt
8
2026-08-07 • via Nuitee
M
Milio Alvarezfernandez • solo_traveller • es
8
2026-08-07 • via Nuitee
A
Alba • couple • es
10
Pros:

Lo bonito que era y el personal

Cons:

El desayuno buffet

2026-08-07 • via Nuitee
M
Mercedes • couple • es
6
El desayuno muy básico., para el precio que tiene.
Pros:

Ubicación

Cons:

Donde aparcar.

2026-08-06 • via Nuitee
D
David • couple • fr
9
Magnifique, nous reviendrons avec grand plaisir !
2026-08-06 • via Nuitee
C
Carmen • couple • es
8
Volveria y el personal muy atento
Pros:

Atencion del personal y ubicacion

Cons:

Desayuno puede mejorar bastante. Piscina con pocos asientos y sin parasoles

2026-08-06 • via Nuitee