Flag Design Hotel

Hotels
8.9 (3835 reviews)
Rua da Bandeira 140 , Viana do Castelo , PT

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very friendly, attentive staff
Excellent central location
Beautiful architecture and charm
Comfortable rooms and beds for many guests
Clean and well maintained overall
Rooftop pool with pleasant views
Several guests praised the breakfast
Cons:
Breakfast often described as basic, poor or repetitive
Rooftop pool is small with few/no loungers and no parasols
Limited in-room amenities (no kettle, no welcome water, small/non-working minibar)
Some rooms small; reports of poor shower pressure and occasional cold/hot water issues
Uncomfortable mattresses/poor pillows reported by some guests
Perceived as expensive for what is offered

Categories

Cleanliness
9.5
Generally reported as clean and well maintained; rooms are cleaned daily per multiple reviews, though a few comments mentioned deteriorated or less-clean pool/terrace areas.
Service
10
Staff repeatedly praised as very friendly, attentive and professional across many reviews (reception and overall service highlighted).
Location
10
Consistently praised for a central, quiet and convenient location in the old town with easy access to sights and parking in some cases.
Room Quality
9.2
Many guests found rooms comfortable and charming with good beds, but several noted issues: some rooms are small, shower/water pressure problems, and occasional broken minibar/fridge.
Amenities
8
Charming building and a rooftop pool with views, but amenities received criticism: small pool, few/no loungers or parasols, no kettle or welcome water in rooms, limited pool facilities.
Value for Money
7.5
Mixed-to-negative: multiple guests felt the price was high for what was offered (basic breakfast, limited amenities), so perceived value is below excellent.
Food and Beverage
7
Breakfast sentiment is mixed-to-negative: several guests described the buffet as basic, poor or repetitive, though a number of reviews praised an extensive or very good breakfast.
Overall Experience
10
Majority of guests recommended the hotel, valued its charm, location and service — overall very positive stays despite some shortcomings in breakfast and certain amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 03:01

Property Description

Luxurious Accommodation
Flag Design Hotel in Viana do Castelo offers 4-star luxury with rooms featuring modern amenities like flat-screen TVs, air conditioning, and private balconies in some.

Relaxation and Recreation
Unwind by the seasonal outdoor pool, enjoy a refreshing drink at the terrace bar, or socialize in the shared lounge.

Convenience and Connectivity
Benefit from 24-hour front desk service and stay connected with free WiFi throughout the property. Explore nearby attractions like the Shipyards of Viana do Castelo and Golfe de Ponte de Lima easily from this non-smoking hotel. Book your stay at Flag Design Hotel for a memorable experience.

Important information:

When traveling with pets, please note that an extra charge of 15€ per pet, per night applies and only pets with a maximum weight of 15 kilos, also the property does not allow pets from June 1st to September 21st.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 3835 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 10
Y
yessica • couple • es
6
Pros:

La ubicación y la limpieza

Cons:

El desayuno, las habitaciones eran pequeñas

2026-10-17 • via Nuitee
R
Rubén Roma Fidalgo • couple • es
9
2026-10-14 • via Nuitee
C
Christian • solo_traveller • de
10
2026-10-14 • via Nuitee
A
António • couple • pt
7
NA
Pros:

Conforto da cama

Cons:

Localização e chuveiro do WC

2026-10-14 • via Nuitee
E
Encarna • extended_group • es
9
Agradable fin de senana
Pros:

Excelente ubicación, cama cómoda y personal muy amable

Cons:

Todo correcto

2026-10-13 • via Nuitee
B
Beata • couple • pl
10
Pros:

Miły pomocny personel. Pokój czysty zadbany polecam

2026-10-13 • via Nuitee
E
Erith • solo_traveller • gb
9
Pros:

Location, good breakfast, roof top pool
for the price we paid for one night, could not expect less

Cons:

Overpriced, was the only available room in the city,
Still too expensive

2026-10-12 • via Nuitee
L
Lea • couple • fr
10
2026-10-11 • via Nuitee
L
Luis Alfonso • solo_traveller • es
9
Pros:

Comodidad de la cama

Cons:

Ruido de la calle si duermes con la ventana abierta

2026-10-10 • via Nuitee
L
Luis • solo_traveller • pt
9
2026-10-09 • via Nuitee
L
LesleyNZ • solo_traveller • pt
7
Great location
Pros:

Great location- we booked an extra night. Friendly, helpful reception staff. Spacious apartment for 1st 3 nights. Our extra night was in a suite- lovely decor - as the apartment was not available. Breakfast was adequate. Convenient parking after learning how to access it.

Cons:

Our 1st 3 nights were in the apartment next to the hotel We understand the apartment was still being fitted out so decor in living and kitchen areas was basic. No stairs handrail. Self-catering possible but no tea towels, dishwasher or washing machine. However it was comfortable.
Our stay in the apartment was marred by the disappearance of my partner's spare watch from a bag, noticed when we moved into the suite. The reception staff were very helpful when we requested they check with the cleaners and search the apartment. The watch has not been found. Suggest keep valuables locked away to avoid such incidents.

2026-10-08 • via Nuitee
L
Liliana • solo_traveller • fr
3
2026-10-08 • via Nuitee
P
Paula • couple • pt
7
Agradável
Pros:

Localização no centro.

Cons:

Pequeno almoço muito fraco e falta de uma sala de estar confortável; apenas a sala com mesas do pequeno almoço.

2026-10-08 • via Nuitee
S
Suzanne • family_with_children • se
8
Cons:

Sen frukost

2026-10-08 • via Nuitee
A
Artur • solo_traveller • es
8
Pros:

Es molt cèntric,

Cons:

Res,tot perfecte

2026-10-08 • via Nuitee
E
Elisabeth • solo_traveller • pt
6
Pros:

Da localização.

Cons:

Para um hotel de 4 estrelas o pequeno almoço é fraco. Tem pouca variedade.
A relação preço - instalações não corresponde.

2026-10-07 • via Nuitee
L
Luísa • extended_group • pt
10
2026-10-07 • via Nuitee
E
Emmanuel • couple • fr
8
Bien placé pour découvrir la ville
Pros:

Propre et bien placé
Le plus c’est la piscine sur le toit !!!

Cons:

Ras

2026-10-07 • via Nuitee
A
Ana Rosa • couple • es
10
2026-09-18 • via Nuitee
A
Alice • solo_traveller • pt
8
Pros:

Hotel muito agradável e confortável, muito bem situado!

Cons:

As toalhas de banho muito pequenas e o pequeno almoço um pouco fraco!

2026-09-18 • via Nuitee