Cancun Plaza - Best Beach

Hotels
8.2 (1074 reviews)
Cancun Plaza, Boulevard Kukulcán km.19.5 Hotel Zone Departamento 3102 , Cancún , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good restaurant
Cons:
Old building
Noise from renovations

Categories

Cleanliness
7.41
Some reviews highlighted the hotel as old and in need of renovations.
Service
8.88
Several reviews praised the staff and their friendliness.
Location
8.92
The hotel’s location was frequently described as excellent and close to attractions.
Room Quality
7.87
Many reviews mentioned remodeled rooms, though some concerns were noted about noise.
Amenities
7.9
Guests enjoyed the pool and restaurant amenities.
Value for Money
7.86
Some reviews indicated slight pricing concerns but overall felt worth it.
Food and Beverage
8.41
The restaurant received positive feedback for its food quality.
Overall Experience
8.38
Overall experiences were largely positive with a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:52

Property Description

Luxurious Beachfront Accommodation
Cancun Plaza - Best Beach offers a stunning beachfront experience just steps away from Playa Punta Nizuc. Enjoy the infinity pool, open-air bath, and free WiFi while taking in the beautiful garden views from your patio.

Family-Friendly Amenities
With family rooms and facilities for disabled guests, our aparthotel caters to everyone. The units are equipped with modern amenities including air conditioning, flat-screen TVs, and fully equipped kitchens. Enjoy sea or pool views from your private terrace or balcony.

Dining and Entertainment
Indulge in delicious meals at our on-site restaurant offering a variety of dining options. Join us for dinner, brunch, cocktails, or high tea. Explore nearby attractions with sightseeing tours or unwind in the garden while the kids play with outdoor equipment.

Book now for an unforgettable beach getaway at Cancun Plaza - Best Beach.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1074 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
M
Mónica • family_with_children • co
10
Recomendado
Pros:

Excelente, muy limpio, la comida en el restaurante es rica.

Cons:

Algunas habitaciones son muy viejas y les falta mantenimiento

2026-07-03 • via Nuitee
D
Delia • family_with_children • us
10
Pros:

Me gustó que está cerca el aeropuerto…a garre está cuarto por una noche…y la verdad me sorprendió está en frente el mar con una vista hermosa….y la alberca con vista al mar también…El lugar es económico,limpio,Tranquilo y tiene seguridad para entrar.

2026-07-02 • via Nuitee
C
Cristina • family_with_children • fr
7
2026-07-01 • via Nuitee
V
Vera • solo_traveller • cr
6
Pros:

Buena Ubicación

Cons:

La refrigeradora de la habitación estaba completamente oxidada y en muy mal estado; incluso la puerta se cayó, lo que demuestra una falta de mantenimiento.

Tampoco me pareció adecuado que cerraran tan temprano el portón que da acceso a la playa ni que apagaran las luces de la piscina tan temprano. Es un espacio muy bonito para conversar y compartir en la noche, y esas restricciones hacen que no se pueda disfrutar plenamente de las instalaciones.

2026-06-30 • via Nuitee
H
Hellen • couple • co
9
2026-06-29 • via Nuitee
B
Barbara • solo_traveller • br
10
Ótima
Pros:

Ótima

Cons:

Lindo e vista perfeita

2026-06-28 • via Nuitee
S
Sherzod • solo_traveller • uz
10
2026-06-28 • via Nuitee
F
Francisco • solo_traveller • mx
9
2026-06-27 • via Nuitee
E
El-Amine Mfoihaya • extended_group • fr
8
Cancun Hotel
Pros:

Chambre spacieuse avec une cuisine équipée, une belle vue sur la plage et la mer. L'une des chambres avait un balcon assez stylé. Le plus de l'hotel est la piscine et l'accès direct à la plage. L'emplacement est parfait pour aller se baigner et profiter de l'espace piscine. L'hotel est plutot fourni avec un laverie, une petite boutique et un tour guide intégré

Cons:

L'hotel est un peu loin de tout, si pas véhiculé il faut prévoir un budget taxi / uber conséquent. Serviette pas forcément changé, manque un peu d'équipement dans la chambre la propreté n'est pas nickel.

2026-06-27 • via Nuitee
A
Alfred • solo_traveller • de
8
2026-06-26 • via Nuitee
R
Rubi • family_with_children • mx
9
Vacaciones de familia
Pros:

La habitación cómoda con una buena vista.

El restaurante del hotel es muy sabroso y te atienden de maravilla.

2026-06-25 • via Nuitee
K
Kerstin • family_with_children • de
9
Würden wieder kommen, guter Ausgangspunkt für Touren
Pros:

Wir hatten dieses Mal ein Balkonzimmer im 3. Stock. Die Aussicht war klasse. Eine kleine Küche hatte eine Mikrowelle, kleinen Kühlschrank, Herdplatte, Pfanne, Wasserkocher, Teller, Müslischüssel und Besteck für 4 Personen, sodass einem Snack auf dem Balkon nichts im Wege stand. Nachts konnte man Schildkröten bei der Eiablage am Strand beobachten. Die Nähe zum Flughafen ist ein weiteres + für uns gewesen.

Cons:

Das Meer vor dem Hotel war während unseres Aufenthalts rot beflaggt.

2026-06-24 • via Nuitee
S
simioni • couple • it
6
Pros:

A 10 minuti dall’aeroporto, sul mare, ottimo per arrivare o partire. Staff gentile e disponibile.

Cons:

Struttura fatiscente, aria condizionata folle e deumidificazione inesistente. La stanza era molto umida e rumorosa (si trovava situata affianco alla reception)

2026-06-23 • via Nuitee
J
Julia • solo_traveller • br
1
Péssima
Pros:

As camas são boas

Cons:

Um casal brigou ao lado a madrugada inteira eu mandei mensagem às 2:30 da manhã para a recepção ngm veio, era brigar porrada gritos, não dormir nada, só apareceu alguém do hotel as 5:30 pra pedirem pra eles pararem, eu estava quase chamando a polícia, foi uma experiência terrível

2026-06-22 • via Nuitee
U
Ulises Uc • extended_group • mx
10
Pros:

Muy bonitas habitaciones

Cons:

El sargazo, mucho en la playa , yo se que no es culpa del hotel pero no se puede bañar uno en la playa

2026-06-22 • via Nuitee
K
Kerstin • family_with_children • de
9
Kommen gerne wieder.
Pros:

Schildkröten konnten Nachts bei der Eiablage beobachtet werden

Cons:

-

2026-06-22 • via Nuitee
K
Keren • solo_traveller • us
8
Overall, if you are looking for a relatively peaceful location the location is unmatched to any where else - the pool an
Pros:

The property needs updating - beautiful environment, wonderful location

Cons:

My room had from time to time odors which I could only describe as plumbing issues- the bathroom plumbing was an issue and water did not drain adequately in the sink.

2026-06-22 • via Nuitee
• couple • ar
10
2026-06-18 • via Nuitee
R
RAFAEL • family_with_children • co
10
Pros:

ubicación

2026-06-18 • via Nuitee
A
ANDRÉ BALDO • couple • br
9
2026-06-18 • via Nuitee