Cancun Plaza - Best Beach

Hotels
8.2 (1046 reviews)
Cancun Plaza, Boulevard Kukulcán km.19.5 Hotel Zone Departamento 3102 , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good restaurant
Cons:
Old building
Noise from renovations

Categories

Cleanliness
7.41
Some reviews highlighted the hotel as old and in need of renovations.
Service
8.88
Several reviews praised the staff and their friendliness.
Location
8.92
The hotel’s location was frequently described as excellent and close to attractions.
Room Quality
7.87
Many reviews mentioned remodeled rooms, though some concerns were noted about noise.
Amenities
7.9
Guests enjoyed the pool and restaurant amenities.
Value for Money
7.86
Some reviews indicated slight pricing concerns but overall felt worth it.
Food and Beverage
8.41
The restaurant received positive feedback for its food quality.
Overall Experience
8.38
Overall experiences were largely positive with a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:52

Property Description

Luxurious Beachfront Accommodation
Cancun Plaza - Best Beach offers a stunning beachfront experience just steps away from Playa Punta Nizuc. Enjoy the infinity pool, open-air bath, and free WiFi while taking in the beautiful garden views from your patio.

Family-Friendly Amenities
With family rooms and facilities for disabled guests, our aparthotel caters to everyone. The units are equipped with modern amenities including air conditioning, flat-screen TVs, and fully equipped kitchens. Enjoy sea or pool views from your private terrace or balcony.

Dining and Entertainment
Indulge in delicious meals at our on-site restaurant offering a variety of dining options. Join us for dinner, brunch, cocktails, or high tea. Explore nearby attractions with sightseeing tours or unwind in the garden while the kids play with outdoor equipment.

Book now for an unforgettable beach getaway at Cancun Plaza - Best Beach.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1046 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
Ákos • couple • hu
7
Pros:

Ár érték arányban tökéletes volt. Szép partszakaszon van. Szobák kicsit öregek de rendben voltak . Ennyi penzert tökéletes.

2026-05-30 • via Nuitee
J
James • couple • us
9
Nice affordable condo rental, great pool and beach, on site restauraunt is great.
Pros:

Great pool, can work a 20 stroke swim, which is pretty good for hotel pools these days, even though it's a condo. On Site restaurant has a lot to choose from, and is reasonably priced with good food, and a fantastic open air on the beach restaurant that can also close the sliding window wall when the rains come in. Even had some rideable waves on one of the days we were there. Swim shoes are a good idea till you know where the smooth sand is. No complaints understanding that this is an older property that is being maintained, repainted, etc. There is also a OXAXO across the street and down a block with convenience store attributes and bus stops within a block away.

Cons:

a couch would be nice for a room with a double bed. The two double bed rooms have plenty of extra space for a sitting chair. Restaurant would be good to be open at 7am, instead of 8am.

2026-05-30 • via Nuitee
S
smath70 • family_with_children • in
7
Pros:

Location

Cons:

Rooms need upgradation and there was too much moisture in the room. Felt very muggy even with the AC

2026-05-29 • via Nuitee
Y
Yevhen • solo_traveller • mx
8
Pros:

Все было замечательно ,расположение хорошее ,номера чистые ,персонал вежливый .Спасибо вам огромное а прием ,рекомендую

2026-05-27 • via Nuitee
K
KARIN • solo_traveller • se
10
A good choice! Recommended!
Pros:

We love this hotel! Highly recommended! The rooms are different, somewhat simpler but good. The pool is lovely! A smaller pool on a secluded terrace. The beach is nice. We give the restaurant the highest rating! We are going back there in a few days to stay and enjoy!

Cons:

-

2026-05-27 • via Nuitee
I
Irene • couple • ar
8
2026-05-24 • via Nuitee
P
Pilar • couple • mx
10
La mejor playa que encontrarás en todo Cancún.
Pros:

Cuando llegamos salió la recepcionista a recibirnos al auto y encaminarnos al lobby. La atención es excepcional.

Es el hotel con mejor playa de todos los que visitamos en el viaje. No hay sargazo, al menos en esta fecha no nos tocó. Esta limpio el hotel, huelen muy bien las habitaciones y conserva un toque mexicano elegante. No duden en reservar ahi. Solo agendamos una noche porque teniamos un itinerario pero no dudaría en regresar. Me quede con ganas de meterme a la alberca, la alberca esta preciosa y se ve el mar como conectandolo. No necesitas mas este hotel cumple con todo.
No incluye alimentos pero el restaurant es riquísimo. Pedi un pollo empanizado y estaba deliciosisimo. También la atención del restaurante es muy buena, te hacen sentir en casa.

Cons:

Solamente la cama se me hizo muy suave y la almohada no me acomodó. Fuera de eso todo bien.

2026-05-19 • via Nuitee
S
Sandhya • couple • gb
8
2026-05-19 • via Nuitee
G
Geert-Jan • couple • nl
8
Pros:

Locatie is top. Aan het strand, mooi zwembad.

Cons:

Het was allemaal netjes, maar sommige zaken waren oud en aan vervanging toe.

2026-05-17 • via Nuitee
X
Ximena Aline • solo_traveller • mx
10
Pros:

Excelente hotel, increible ubicacion, las instalaciones de primera, cómodas, bonitas e instagrameables

2026-05-16 • via Nuitee
D
Daniel • solo_traveller • us
9
Pros:

Location. Private beach.

Cons:

Exchange rate dollars to pesos and hidden fees.

2026-05-15 • via Nuitee
A
Alexander • couple • us
8
2026-05-15 • via Nuitee
R
roberto • extended_group • it
6
Pros:

Posizione sul mare

Cons:

Decadente, necessita ammodernamento e un’area ricevimento migliore

2026-05-11 • via Nuitee
M
Mark • couple • us
10
Bar come back to Cancun. I would stay here for sure.
Pros:

I liked everything. The pool, the beach good food at the restaurant. Overall nice experience.

Cons:

No hot water to shower, but that’s no big deal

2026-05-09 • via Nuitee
F
Francisco • family_with_children • no
7
2026-05-07 • via Nuitee
A
Annalisa Casali • solo_traveller • it
7
Ottima struttura ma solo in camera superior (le standard da evitare)
Pros:

Uograde a stanza superior ristrutturata al terzo piano

Cons:

La camera a noi assegnata inizialmente (standard), datata e sgarruppata. Wi-fi non funzionante per due giorni (ragion per cui ci hanno fatto l'upgrade di camera)

2026-05-06 • via Nuitee
K
KatieRN • solo_traveller • ca
10
Pros:

Comfortable large rooms and the pool and location was great

2026-05-05 • via Nuitee
V
Valentina • solo_traveller • es
9
2026-05-05 • via Nuitee
P
paola milena • solo_traveller • gb
10
2026-05-04 • via Nuitee
E
Erika • family_with_children • ca
10
Pros:

Amazing views

2026-05-03 • via Nuitee