Joy 5 Hotel & SPA

Hotels
9.2 (2387 reviews)
Zemunski kej BB , Belgrade , rs

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable amenities
Good breakfast
Cons:
Cleanliness issues
Accessibility concerns
Inconsistent room quality

Categories

Cleanliness
7.79
Guests mentioned mold and cleanliness issues in bathrooms, leading to a lower score.
Service
10
The staff is consistently mentioned as friendly and helpful.
Location
9.76
Location is praised for its uniqueness on the river, though accessibility is a concern.
Room Quality
8.8
Rooms have a modern design but have some complaints about size and odor.
Amenities
8.75
Amenities include a spa and sauna, but there were issues like a clogged sink.
Value for Money
9.98
Perceived value was high for the amenities and service despite some complaints.
Food and Beverage
8.74
Mixed reviews about breakfast quality, which brought down the score.
Overall Experience
9.79
Overall experience was good despite some issues, with many guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Luxurious 4-Star Accommodation:
Joy 5 Hotel & SPA in Belgrade offers a luxurious 4-star experience with a bar, spa, restaurant, terrace, sauna, and hot tub. The property boasts a 24-hour front desk, airport transfers, room service, and complimentary WiFi.

Well-Appointed Rooms:
The rooms at Joy 5 Hotel & SPA are equipped with modern amenities including air conditioning, flat-screen TV, minibar, coffee machine, and a private bathroom with free toiletries. Guests can enjoy a comfortable stay with thoughtful touches like bed linen and a hairdryer.

Convenient Location:
Located near popular attractions like Belgrade Arena, Usce Park, and Ušće Tower, Joy 5 Hotel & SPA offers easy access to key landmarks. With Belgrade Nikola Tesla Airport just 10 km away, convenience is at your doorstep.

Experience luxury and comfort at Joy 5 Hotel & SPA - book your stay now!

Important information:

Start time of breakfast is 7:30 and end of the breakfast is 10:30

Please note that the room includes free spa usage of 1h per day. Additional usage will be charged separately.
Please note that the spa is closed on Monday and Thursday.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BEG

Location

Guest Reviews

9.2
Based on 2387 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 8.8
Amenities: 8.75
Value for Money: 9.98
Food and Beverage: 8.74
Overall Experience: 9.79
K
Konstantinos solo_traveller nl
6
2026-07-25 via Nuitee
O
Olga solo_traveller ro
9
2026-07-25 via Nuitee
A
Anabela solo_traveller bg
10
Pros:

Стаята ни беше с гледка към реката и това ни хареса най -много.

Cons:

Има много комари в района особено вечер, уместно е приложение на репелент.

2026-07-24 via Nuitee
B
Božidar extended_group si
6
Perfect in past, but now disappointed
Pros:

Tu sem bil že več krat in je bilo vedno odlično. Tokrat pa razočaranje. Gradbišče okoli in tudi na splavu.

2026-07-23 via Nuitee
E
Elvedina solo_traveller ba
10
2026-07-22 via Nuitee
K
Kristina solo_traveller ge
9
Pros:

A beautiful hotel by the water in the park. A comfortable room with a beautiful view from the window.

Cons:

The breakfast is very limited. Please add more variety to the menu—there are very few options.

2026-07-22 via Nuitee
M
Marina solo_traveller rs
9
2026-07-22 via Nuitee
S
Serkan family_with_children tr
7
2026-07-21 via Nuitee
L
Locan couple tr
4
Sonsuza kadar hoşçakal
Pros:

Stres yönetimi iyiydi, çalışanlar olanakların farkında ve ellerinden geleni yapıyorlar, koku olmayan kahvaltı bölümünün manzarası güzeldi.

Cons:

Metal iskeletlerin üstünde sallanıyor olması, dar ve asansörsüz, masaj için benim odama geleceklerini söylediler spadan sonra odamda masaj tercih etmedim, başka bir oda açtılar ama masaj odası donanımı yok , giriş çok eğimli düşecektim

2026-07-19 via Nuitee
S
Sandra solo_traveller de
7
Gutes Hotel
Pros:

Nettes Personal! Frühstück vielfältig, klar gab es nur Weißbrot aber das ist nun mal landestypisch. Dafür gab es Croissants, Muffins, Donuts.

Cons:

Fugen im Bad könnten erneuert werden

2026-07-18 via Nuitee
V
Vladov solo_traveller ua
10
2026-07-18 via Nuitee
S
Stevan solo_traveller rs
8
2026-07-18 via Nuitee
N
Nikolay couple ae
7
2026-07-18 via Nuitee
D
Dóra Bosnyák solo_traveller hu
8
Pros:

Szép és tiszta, jó az elhelyezkedése. Közel a busz megálló, és a parkoló is 300 méterre van, igény esetén visznek golf kocsival. Nagyon finom és szép reggeli!

Cons:

Lejt a szoba olyan 5%-ban, azt érzed ha nézel ki, hogy dől a hajó, ez miatt gurulnak a dolgok. Voltunk már hasonló helyeken és ott ilyen érzésem nem volt.

2026-07-17 via Nuitee
K
Kostiantyn solo_traveller ua
8
2026-07-17 via Nuitee
C
Cafer couple tr
7
İyi güzel
Pros:

Temizlik ve personellerin yardımseverliği üst düzeydi

Cons:

Bi tık pahalı ve kahvaltı odadan daha pahalı olması dışında birşey yok

2026-07-17 via Nuitee
T
Tomasz couple pl
7
I liked the location but the rooms are run down
Pros:

The jacuzzi and sauna for private use is a great addition. The reception staff were very friendly, and the golf buggy that can take guests to the bus stop was a very convenient service.

Cons:

The room was really in a bad condition. There was mould and rust in every corner of the bathroom, particularly near the shower and sink, and yellow stains on the wall next to the toilet. The mould was even in a fridge….
Bedding and towels were clean.

2026-07-16 via Nuitee
A
AKCAN extended_group tr
6
Orta halli dinlenmek için iyi fakat fiyatı pahalı.
Pros:

Kahvaltı ve göl manzarası güzeldi.

Cons:

Otel su üstüne inşa edilmiş. Bu nedenle yan yatmış gibiydi. Ayrıca ücretsiz otopark dedikleri yer halka açık bir yer ve 400 metre ileride.

2026-07-16 via Nuitee
E
Edo Vedo solo_traveller ba
10
Pros:

Sve je bilo odlično, lokacija,ljubaznost osoblja, čistoća. Sve preporuke za ovaj hotel. Zahvalni smo Dragani na ljubaznosti i osmijehu.
Doručak je također izvrstan i raznovrstan u sali sa pogledom na Dunav.
Vidimo se ponovo.

Cons:

Bez zamjerki

2026-07-16 via Nuitee
S
Stefan couple bg
8
2026-07-14 via Nuitee