Joy 5 Hotel & SPA

Hotels
9.2 (2424 reviews)
Zemunski kej BB , Belgrade , RS

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable amenities
Good breakfast
Cons:
Cleanliness issues
Accessibility concerns
Inconsistent room quality

Categories

Cleanliness
7.79
Guests mentioned mold and cleanliness issues in bathrooms, leading to a lower score.
Service
10
The staff is consistently mentioned as friendly and helpful.
Location
9.76
Location is praised for its uniqueness on the river, though accessibility is a concern.
Room Quality
8.8
Rooms have a modern design but have some complaints about size and odor.
Amenities
8.75
Amenities include a spa and sauna, but there were issues like a clogged sink.
Value for Money
9.98
Perceived value was high for the amenities and service despite some complaints.
Food and Beverage
8.74
Mixed reviews about breakfast quality, which brought down the score.
Overall Experience
9.79
Overall experience was good despite some issues, with many guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Luxurious 4-Star Accommodation:
Joy 5 Hotel & SPA in Belgrade offers a luxurious 4-star experience with a bar, spa, restaurant, terrace, sauna, and hot tub. The property boasts a 24-hour front desk, airport transfers, room service, and complimentary WiFi.

Well-Appointed Rooms:
The rooms at Joy 5 Hotel & SPA are equipped with modern amenities including air conditioning, flat-screen TV, minibar, coffee machine, and a private bathroom with free toiletries. Guests can enjoy a comfortable stay with thoughtful touches like bed linen and a hairdryer.

Convenient Location:
Located near popular attractions like Belgrade Arena, Usce Park, and Ušće Tower, Joy 5 Hotel & SPA offers easy access to key landmarks. With Belgrade Nikola Tesla Airport just 10 km away, convenience is at your doorstep.

Experience luxury and comfort at Joy 5 Hotel & SPA - book your stay now!

Important information:

Start time of breakfast is 7:30 and end of the breakfast is 10:30

Please note that the room includes free spa usage of 1h per day. Additional usage will be charged separately.
Please note that the spa is closed on Monday and Thursday.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEG

Location

Guest Reviews

9.2
Based on 2424 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 8.8
Amenities: 8.75
Value for Money: 9.98
Food and Beverage: 8.74
Overall Experience: 9.79
A
ALEX • solo_traveller • ro
7
2026-09-19 • via Nuitee
A
Aude • couple • ch
9
Excellent rapport qualité prix, séjour vraiment très agréable et hôtel de tres bonne qualité
Pros:

L’hôtel est charmant, il se trouve sur le Danube, il est très moderne, confortable et agréable. L’accès au premier abord peut-être un peu compliqué car les taxis ne peuvent pas y accéder directement , il faut marcher un peu. Mais le lieu est très calme et reposant. Nous avons fortement apprécié le petit-déjeuner, composé de plusieurs délicieuses spécialités serbes. Nous avons tout particulièrement apprécié la grande qualité du personnel et tout particulièrement lorsqu’il a fallu nous aider à trouver un taxi un samedi soir, passant plusieurs appels et en insistant pour nous trouver une solution. Un des collaborateurs nous a amené un bout de chemin en golf cart, ce qui était extrêmement appréciable. Dans l’ensemble, le rapport qualité était donc excellent et nous n’hésiterons pas à y revenir.

Cons:

Seul l’accès impossible en voiture demande un peu d’organisation pour prendre un taxi

2026-09-18 • via Nuitee
A
Anatoli • solo_traveller • il
9
Pros:

Красивый вид. Вкусный завтрак. Всё чисто
Персонал очень приятный.

Cons:

Мы приехали в воскрисение и там была дискотека очень шумно до поздного время.
Паркова далековата от отеля. Надо брать гольф машину чтоб привезли и отвезли.

2026-09-17 • via Nuitee
H
Helena • couple • at
8
2026-09-15 • via Nuitee
P
Petr • couple • cz
9
2026-09-15 • via Nuitee
D
Darko • solo_traveller • rs
10
2026-09-14 • via Nuitee
A
Akın Nusret • solo_traveller • tr
5
Pros:

Çok sakin bir yerdeydi otel direk nehrin üstünde kalıyorsunuz, içerisi temizdi. Oda rahattı. Kolayca akşamları yürüyüş yapıyordunuz boydan boya bir ormanın içinde. Duraktan binerek istediğiniz yere gidiyorsunuz sağolsunlar durağa golf aracı ile bırakıyorlar. Geldiğim günde golf aracı ile aldılar

Cons:

Yürüme mesafesinde kolaylıkla gidilecek bir market, su almak için bir büfe veya yemek yiyebileceğiniz bir yer yok 30 dk yürüme mesafesinde AVM var sadece. Otelin restaurant yok, kahvaltıda et ürünü olarak sadece domuz ürünleri var yiyemedim. Kahvaltısı normal. Odalarda kahve ve kahve Makinesi var fakat kahvenin ücretli olduğunu bildirmediler ve sonrasında ücret aldılar..

2026-09-14 • via Nuitee
I
Ivana • solo_traveller • rs
9
Pros:

Pogled, čistoća i udubnost kreveta za pohvalu.. Bilo nam je baš lepo

Cons:

Aparat za kafu u sobi nije bio ispravan, ali su devojke sa recepcije donele iz restorana :) popraviće aparat :)

2026-09-14 • via Nuitee
J
Jacek • couple • pl
5
Drugi raz za takie pieniądze bym nie wybrał tego hotelu.
Pros:

Lokalizacja, dobre śniadania

Cons:

Prysznic ciekł, bardzo łatwo rozlać wodę po całej łazience, bo jest bardzo krótka zasłonka.

2026-09-13 • via Nuitee
Y
Yoan • solo_traveller • bg
7
2026-09-13 • via Nuitee
R
Rumen • solo_traveller • ie
10
Pros:

The room was clean and bed was very comfortable. Location was perfect. Staff was very helpful.

2026-09-13 • via Nuitee
P
Petros • couple • gr
9
2026-09-13 • via Nuitee
T
Thomas • couple • ch
10
2026-09-11 • via Nuitee
K
Kübra • extended_group • be
9
uitstekend aan de Donau
Pros:

zeer tevreden! mooi gelegen aan de Donau, geweldig ontbijt.

2026-09-10 • via Nuitee
S
Stevan • solo_traveller • rs
10
Pros:

Sve odlicno❤️

2026-09-09 • via Nuitee
G
Glogger • solo_traveller • de
8
Joy 5 Hotel
Pros:

Die Lage, das Frühstück (sehr gut, über dem Standard), der Service (Shuttlecart, mit dem man vom Parkplatz abgeholt wird), das bequeme Bett, der Preis

Cons:

Das Google-Ziel auf der Booking.com-App führt nicht zum Parkplatz, auf dem man sein Auto stehen lassen kann, sondern daran vorbei auf einer breiten Straße, auf der man nicht auf der. Höhe des Hotels abbiegen kann. Stattdessen sagt Google "Ziel erreicht". Wir mussten im Hotel anrufen, um den Weg zu erfragen.
Das Restaurant ist nicht in Betrieb, obwohl es auf Booking.com so angezeigt ist. Man muss außerhalb Abendessen.

2026-09-09 • via Nuitee
Čančar Tijanić • solo_traveller • rs
9
2026-09-08 • via Nuitee
P
Padole • solo_traveller • at
7
Pros:

Der Blick, das Frühstück.

Cons:

Sehr weit zu gehen, schlechte Anbindung, alles sehr eng...

2026-09-07 • via Nuitee
A
antonio_ph • extended_group • ro
10
Pros:

Camera curata, mic dejun satisfacator, hotel aflat intr-o zona linistita pe malul Dunarii.

2026-09-04 • via Nuitee
N
Natalia • solo_traveller • de
8
Für dieses Preis ist zu empfehlen.
Pros:

Freundliches Personal. Sauberes Zimmer. Sehr leckeres und auswahlreiches Frühstück. Uns wurde Restaurant empfohlen und wir wurden dorthin mit Golfcar gefahren.

Cons:

Leider hatte Wellnessbereich am Montag zu. Fluß ist schmutzig.

2026-09-04 • via Nuitee