Joy 5 Hotel & SPA

Hotels
9.2 (2321 reviews)
Zemunski kej BB , Belgrade , rs

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable amenities
Good breakfast
Cons:
Cleanliness issues
Accessibility concerns
Inconsistent room quality

Categories

Cleanliness
7.79
Guests mentioned mold and cleanliness issues in bathrooms, leading to a lower score.
Service
10
The staff is consistently mentioned as friendly and helpful.
Location
9.76
Location is praised for its uniqueness on the river, though accessibility is a concern.
Room Quality
8.8
Rooms have a modern design but have some complaints about size and odor.
Amenities
8.75
Amenities include a spa and sauna, but there were issues like a clogged sink.
Value for Money
9.98
Perceived value was high for the amenities and service despite some complaints.
Food and Beverage
8.74
Mixed reviews about breakfast quality, which brought down the score.
Overall Experience
9.79
Overall experience was good despite some issues, with many guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Luxurious 4-Star Accommodation:
Joy 5 Hotel & SPA in Belgrade offers a luxurious 4-star experience with a bar, spa, restaurant, terrace, sauna, and hot tub. The property boasts a 24-hour front desk, airport transfers, room service, and complimentary WiFi.

Well-Appointed Rooms:
The rooms at Joy 5 Hotel & SPA are equipped with modern amenities including air conditioning, flat-screen TV, minibar, coffee machine, and a private bathroom with free toiletries. Guests can enjoy a comfortable stay with thoughtful touches like bed linen and a hairdryer.

Convenient Location:
Located near popular attractions like Belgrade Arena, Usce Park, and Ušće Tower, Joy 5 Hotel & SPA offers easy access to key landmarks. With Belgrade Nikola Tesla Airport just 10 km away, convenience is at your doorstep.

Experience luxury and comfort at Joy 5 Hotel & SPA - book your stay now!

Important information:

Start time of breakfast is 7:30 and end of the breakfast is 10:30

Please note that the room includes free spa usage of 1h per day. Additional usage will be charged separately.
Please note that the spa is closed on Monday and Thursday.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BEG

Location

Guest Reviews

9.2
Based on 2321 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 8.8
Amenities: 8.75
Value for Money: 9.98
Food and Beverage: 8.74
Overall Experience: 9.79
Бранко Давчев • solo_traveller • mk
10
2026-05-29 • via Nuitee
O
Ognen J. • solo_traveller • mk
10
Great hotel on the river Danube
Pros:

It was quite the surprise to see the hotel being on the river Danube. Great surprise! Loved it.
I recommend it, since it is a great experience. The spa is quite comfortable for two people at a time. A jacuzzi and sauna, but quite enough.
Also, the staff went above and beyond to help us with the parking, since the actual one was closed for a film set on our dates. The breakfast is also good.

Cons:

Just be aware that there is an access point, since the building is on the river, and it can be challenging for suitcases. We didn't had that problem, because of being with backpacks.

2026-05-29 • via Nuitee
A
Anthony • solo_traveller • gb
10
Very relaxing, short walk into town
Pros:

Wasn't expecting to actually be on the river. Was nice.
Make sure you read up how to book the spa. Its lovely, but you have to book it in the day before so make sure you do, they cant take same day bookings.

2026-05-27 • via Nuitee
T
Tanja369 • family_with_children • si
9
Pros:

Raznovrsten zajtrk, dobra in mirna lokacija.

Cons:

/

2026-05-25 • via Nuitee
D
Davorka • family_with_children • hr
8
2026-05-24 • via Nuitee
Y
Yılmaz • couple • tr
8
Pros:

Location and view

Cons:

Beds must be more comfortable

2026-05-22 • via Nuitee
A
Alp • couple • tr
8
2026-05-22 • via Nuitee
D
Darren • solo_traveller • de
8
2026-05-21 • via Nuitee
G
Goran • couple • hr
8
2026-05-21 • via Nuitee
S
shai. b.s • solo_traveller • cy
7
Pros:

מקום נחמד על המים,

Cons:

חנייה כ300 מטר מהמלון מבודד לחלוטין הגעה בעייתית ועוד ביום גשום.חדרים קטנים לא מאבזרים בדברים בסיסיים כמו מקום למיזוודות כיסא שולחן כלום ושום דבר.

2026-05-18 • via Nuitee
G
Gnjatic • solo_traveller • ca
6
Pros:

The hotel is actually a floating raft hotel, which I didn’t know. It took me an hour to find it. The room was small, with not enough light, and quite uncomfortable.

2026-05-18 • via Nuitee
I
Iva • extended_group • hr
9
Pros:

Staff! Very friendy and helpful. cleanliness!

2026-05-17 • via Nuitee
R
Rachid • solo_traveller • it
10
Pros:

Excellent location right on the Danube river, wonderful spa facilities, nice staff and service!

Cons:

NA

2026-05-17 • via Nuitee
A
Andrei • solo_traveller • ro
9
2026-05-17 • via Nuitee
I
Ivan • couple • hr
8
Korektan omjer cijene i kvalitete,hotel na odličnoj lokaciji
Pros:

Lokacija,prijevoz “ golf vozilom” od parkinga do hotela

Cons:

Čistoća sobe se može podići na razinu više( poderana posteljina ,jako priljavi prozori)

2026-05-17 • via Nuitee
K
Krstevska • solo_traveller • mk
10
2026-05-17 • via Nuitee
Z
Zoltánné • solo_traveller • hu
8
2026-05-16 • via Nuitee
M
Monika • couple • hr
8
2026-05-15 • via Nuitee
E
Elena • family_with_children • cy
9
2026-05-13 • via Nuitee
G
Gizem • couple • tr
6
Pros:

Otel Sava Nehri'nin üstüne kurulu, manzara harikaydı. Sabahları camımıza ördekler geldi :) Otelin konumu otobüs durağına yakın, 15 ve 84 numaralı otobüslerle şehrin merkezi dahil birçok yere kolaylıkla ulaşım sağlayabilirsiniz. Kahvaltısı güzel ve çeşitliydi. Resepsiyondaki beyefendi ve hanımefendi her sorunumuzda yardımcı oldular. Olumsuz olan bir deneyimimizi başka şekilde telafi ettiler.

Cons:

Odaya geldiğimizde çarşaf lekeliydi. Make the room kağıdı asmamıza rağmen geldiğimizde oda temizlenmemiş ve çarşaflar değiştirilmemişti. Resepsiyona bildirdik, ertesi gün yine temizlenmedi. Temizlik istemediğimiz günde ise defalarca temizlik için gelindi. Temizlik görevlileri daha dikkatli ve sorumlu olabilirdi.

2026-05-12 • via Nuitee