Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Clean rooms
Good amenities
Cons:
Bathroom a bit small
Cash requirement upfront

Categories

Cleanliness
10
Generally clean with excellent mentions of staff maintaining the space.
Service
10
Exceptional service with staff going above and beyond.
Location
10
Centrally located with positive mentions of convenience.
Room Quality
10
Rooms were enjoyable, with notes on comfort and upgrades.
Amenities
10
Great amenities including a popular rooftop bar.
Value for Money
10
Good value noted, though cash requirement was unexpected.
Food and Beverage
10
Breakfasts were praised as rich and diverse.
Overall Experience
10
Overall stay was memorable with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:24

Property Description

Luxurious Amenities
GM Premium Hotel in Hanoi boasts an outdoor swimming pool, fitness centre, and a restaurant and bar. Guests can enjoy top-notch services like concierge assistance and a tour desk.

Comfortable Accommodation
All guest rooms are equipped with modern amenities including air conditioning, flat-screen TVs, and private bathrooms with free toiletries. Some rooms even offer stunning city views or a relaxing terrace for a memorable stay.

Convenient Location
Situated near popular attractions like St. Joseph Cathedral and Hoan Kiem Lake, GM Premium Hotel also offers easy access to Noi Bai International Airport for a hassle-free travel experience.

Book your stay at GM Premium Hotel now for a truly unforgettable experience in Hanoi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 1924 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
U
Usman • solo_traveller • gb
9
2 night stay with 1 year old baby
Pros:

Excellent location.
Extremely friendly and welcoming staff.
Outstanding hospitality – 10/10!
Clean, comfortable rooms.
Overall, very impressed with the service.

Cons:

Room safe wasn't working. Staff attempted to fix it, but the issue remained unresolved.
No halal breakfast options, with concerns about cross-contamination from ham during food preparation.
Facilities felt slightly dated considering the price paid.
Overall: A lovely stay with exceptional hospitality, but some improvements to the facilities and breakfast options would make it even better.

2026-10-24 • via Nuitee
L
Lukas • extended_group • at
10
Best hotel on entire trip
Pros:

Outstanding Hotel – The Best Experience of Our Vietnam Trip! ⭐⭐⭐⭐⭐

During our trip through Vietnam, we stayed at more than eight different five-star hotels, and the GM Premium Hotel in Hanoi was by far the best!

The rooms were fantastic, but what truly made the difference was the exceptional service. The staff went above and beyond at every opportunity. They prepared takeaway breakfasts for our friends who had an early flight, proactively offered us the option to shower at the spa before our late departure, and even mailed our postcards after we had already checked out!

From the moment we arrived, they were incredibly attentive and immediately offered assistance via WhatsApp whenever needed.

This is what true five-star hospitality should look like. Genuinely caring, proactive, and incredibly thoughtful service. We felt exceptionally well taken care of and would absolutely stay here again. Highly recommended!

2026-10-17 • via Nuitee
M
Moti • solo_traveller • il
10
2026-10-16 • via Nuitee
G
Gautier • family_with_children • be
10
Pros:

Super fancy building and very well located. Big room. The staff is fantastic: always there, always helpful, very well organized, incredibly nice and smiling. Awesome.

2026-10-16 • via Nuitee
B
Ben • extended_group • gb
10
Great hotel in great location
Pros:

Fantastic hotel, spacious rooms that are clean, comfortable and well appointed.
The staff were very friendly and helpful.

2026-10-14 • via Nuitee
P
Patrick • couple • de
10
great location, excellent staff!
2026-10-07 • via Nuitee
D
Denise • solo_traveller • at
10
2026-09-19 • via Nuitee
R
Rom • extended_group • il
9
2026-09-19 • via Nuitee
J
James • solo_traveller • hk
9
Excellent staff at reception with perfect English and genuine smiles
Pros:

Location and , design and value

Cons:

Leaking roof in restaurant ( heavy rain )

2026-09-17 • via Nuitee
C
Constantine • solo_traveller • au
10
Pros:

The GM Premium hotel was perfectly positioned, close to everything and walking distance from everywhere we needed to go. The team, including Grace, were very attentive & really took the time to help us from organising activities for us to making recommendations for food & the good coffee places. I'd highly recommend staying here & will definitely look to stay here again when I come back to Hanoi!

2026-09-15 • via Nuitee
P
Pablo • solo_traveller • es
10
Pros:

El personal

2026-09-12 • via Nuitee
L
Lisa • extended_group • gb
10
2026-09-11 • via Nuitee
M
Michelle • solo_traveller • au
10
Great location in Hanoi
Pros:

The GM Premiun is a wonderful hotel. The rooms were spacious and very comfortable.
Breakfast was amazing, so many choices. The location was excellent, walking distance to everything. We had a lovely stay in Hanoi

2026-09-11 • via Nuitee
D
de rosa • solo_traveller • it
9
Pros:

La posizione e la gentilezza del personale

Cons:

Illuminazione del bagno carente

2026-09-09 • via Nuitee
P
PAYET • couple • re
8
2026-09-08 • via Nuitee
S
Sarah • family_with_children • ch
10
Ein komfortabler und rundum gelungener Aufenthalt in idealer Lage mitten in Hanoi.
Pros:

Das ausgesprochen freundliche und hilfsbereite Personal, die hervorragende zentrale Lage mit vielen Sehenswürdigkeiten, Restaurants und Einkaufsmöglichkeiten in bequemer Gehdistanz sowie der sehr schöne Spa-Bereich haben unseren Aufenthalt besonders angenehm gemacht.

2026-09-08 • via Nuitee
G
Gary • couple • au
9
2026-09-06 • via Nuitee
O
Océane • couple • fr
10
Parfait séjour relaxant à Hanoi
Pros:

La chambre est très agréable, literie très confortable et propreté impeccable. Les membres du personnel sont très professionnels et serviables. Le petit déjeuner était délicieux.

2026-09-04 • via Nuitee
P
PATRICIA • couple • vn
10
A quiet Comfortable elegant hotel in the heart of Old Town.
Pros:

Great location, friendly helpful staff, quiet comfortable room. Excellent breakfast options.

Cons:

Nothing to not like.

2026-09-03 • via Nuitee
J
Jayne • solo_traveller • au
10
2026-09-02 • via Nuitee