Granbell Hotel Colombo

Hotels
GRANBELL HOTEL
9.2 (8645 reviews)
282/5, Kollupitiya Road , Colombo , lk

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great amenities
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Slow service at times
Food quality could improve

Categories

Cleanliness
8.59
There were some complaints regarding cleanliness and room amenities.
Service
9.56
Staff were commended for their helpfulness and attention to detail.
Location
9.6
The location is praised for its sea view and convenience.
Room Quality
9.55
Rooms are described as clean and comfortable with lovely views.
Amenities
9.58
The amenities are noted as very good, particularly the pools and spa.
Value for Money
9.04
Overall value is considered good, though some felt it was overpriced.
Food and Beverage
8.09
Food mentioned as standard; improvements suggested for buffet options.
Overall Experience
9.56
Overall experiences were positive despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:31

Property Description

Luxurious Accommodation
Granbell Hotel Colombo, located in the heart of Colombo, offers a luxurious stay just steps away from Kollupitiya Beach. The guest rooms are elegantly designed with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature balconies for a breathtaking view.

Relaxation and Recreation
Guests can unwind at the outdoor swimming pool or indulge in a pampering session at the sauna and hot tub. The fitness centre is perfect for those looking to stay active during their stay. Additionally, the terrace provides a serene spot to enjoy the sunset after a day of exploring the city.

Dining and Entertainment
Granbell Hotel Colombo boasts a restaurant and a bar, offering guests a variety of dining options. Whether you're craving local cuisine or international dishes, the hotel has something for every palate. The 24-hour front desk, room service, and currency exchange services ensure a seamless and enjoyable stay.

Experience luxury and comfort at Granbell Hotel Colombo. Book your stay now for an unforgettable experience in Colombo.

Important information:

From 1st October 2022 a mandatory tax of 2.5% for the Social Security Contribution Levy (SSCL) will be charged for all payments in local currency (LKR).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 8645 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.6
Room Quality: 9.55
Amenities: 9.58
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.56
C
chalitha_kulathunga Family Horana, Western Province
10
Fantastic Food, Great Variety, and Friendly Service
Pros:

We visited the weekend dinner buffet with my kid and had a great experience. The buffet exceeded our expectations, with a wide variety of delicious dishes to choose from. Everything we tried was flavorful and well prepared, and the staff were friendly, attentive, and helpful throughout our visit. We will definitely be visiting again.

2026-08-01 via Tripadvisor
4
411alexandrum Friends getaway Brasov, Brasov County, Central Romania, Transylvania
10
The infinity pool is TOP!
Pros:

Amazing hotel with great views from the infinity swimming pool! Highly recommended.

2026-08-01 via Tripadvisor
C
chamodis6 Family
8
A Perfect hightea
Pros:

Amazing overall food experience,
Hot hoppers by Ms Thushari satisfied my appetite unlike any other day.
Thank you

2026-08-01 via Tripadvisor
5
53thusharac Family
10
High tea at Granbell
Pros:

Had a wonderful high tea experience at Granbell Colombo. Everything was fresh and delicious, but a special thank you to Thushari for making the most amazing hoppers—they were absolutely delicious! Her warm hospitality made the experience even more memorable. Highly recommended!

2026-08-01 via Tripadvisor
S
sejala977 Friends getaway
10
Great value for money
Pros:

Had a great stay here. Dileepa was extremely helpful and kind throughout our visit. He went out of his way to make sure we were comfortable and even arranged extra water bottles for us when we were struggling, which was a really thoughtful gesture.

The hotel was perfect according to the price, and Dileepa’s hospitality made the experience even better. His support and willingness to help truly stood out. Would definitely recommend this place for a comfortable and budget-friendly stay.

2026-07-30 via Tripadvisor
6
690madhus Solo travel
10
Absolutely gorgeous!
Pros:

Amazing rooms! Views are exceptional and the service is great! Also shoutout to Zeeshan for his extraordinary service ☺️

2026-07-30 via Tripadvisor
T
Traveller3278 Friends getaway
10
Lovely stay
Pros:

Great visit. Rooftop pool was amazing. Lovely breeze also. A great stay to start off our journey around Sri Lanka.

Room was clean and gave great views across the city.

2026-07-29 via Tripadvisor
9
991sonys Family
10
Dream comes true because of sea view room
Pros:

Location is v good sea view room is v relaxing

2026-07-29 via Tripadvisor
_
_X1538FO Solo travel
10
nice / clean / central located
Pros:

nice place to stay in Colombo. the rooftop is amazing. the rooms are clean and nice, special thanks to Jeeshan!

2026-07-29 via Tripadvisor
D
Dw600000 Business Perth, Greater Perth, Western Australia
10
Feedback of my stay.
Pros:

Locstion, Atmosphere id fantastic. Service from the time uou entre is fabulous. Staff seems to be very happy to serve you. It means that the management is looking after them. Special thanks to Ebhshika and Ijas at the reception. Had ghe best double shot late at the 1st floor Coffee shop made by Kavishwara. Will stay here again. Thank you.

2026-07-28 via Tripadvisor
P
Passport186038 Family
10
Amazing hotel with great services
Pros:

The hotel is at the coastal belt. Infinity pool is ideally located at 27th floor. Enjoy swimming with city panaromic view. Convenient to access all city attaractions. Ambience is superb. Breakfast with wide variety of food. Staff is super courteous especially Mr. Thushara and Mr. Nilantha. Stayed for 3 nights and young children really enjoyed. 10 out of 10.

2026-07-26 via Tripadvisor
5
51barneyc Family
10
The gym
Pros:

Steven was very welcoming in the gym, and was very nice, always happy to help.

2026-07-26 via Tripadvisor
A
arunmT2949QM Solo travel
10
Great hospitality
Pros:

I had a great experience especially from Kolin, he is really nice and helpful!

2026-07-25 via Tripadvisor
M
Mahnoor solo_traveller pk
9
Pros:

Nice hotel the pool and gym was good I enjoyed a lot ✨️

2026-07-25 via Nuitee
M
Maève solo_traveller ch
9
Pros:

La vue sur l'océan depuis notre balcon au 20 ème étage était exceptionnelle. La piscine du rooftop incroyable ainsi que le bar propose de bon cocktail.

Cons:

La cuisine du room service n'était pas top. Pizza pas assez cuite, oublis d'une partie de la commande.

2026-07-25 via Nuitee
E
Elliot couple fr
9
2026-07-25 via Nuitee
M
Marvel solo_traveller mv
1
Not recommend
Pros:

Good facilities and well-maintained equipment.

Cons:

Our experience at the hotel was disappointing from the moment we arrived.

Tip: If you're paying in cash, exchange your money before arriving at the hotel. Otherwise, you may have to pay by card, as we were asked to settle the full payment during check-in before we even had a chance to exchange our currency.

We had booked a room-only package and decided to order breakfast through In-Villa Dining (IVD). Since there was no breakfast menu in the room, we called to ask what was available. The staff member who answered said someone would come to our room to take our order. After waiting 20 minutes and with no one arriving, we called again and placed our order ourselves after finding the menu on the hotel's website.

The staff member also suggested that we go to the breakfast buffet, saying it was only LKR 5,000 per person. However, as we had booked a room-only package, we preferred to have breakfast in our room. Unfortunately, despite making three follow-up calls, our breakfast was delivered only after 1 hour and 15 minutes. In total, we waited almost two hours for breakfast. Had we known it would take that long, we could have taken a shower, gotten ready, and gone to the buffet instead.

Another major issue was the room's air conditioning. It was not cooling properly, making it very difficult to sleep on the first night. We had to use the ceiling fan instead. The next day, we informed the room attendant and requested that the AC be fixed. When we returned to the room that evening, nothing had changed, so we informed a staff member near reception again. Regrettably, no one came to fix it, and we had to spend the second night sleeping with only the fan.

To make matters worse, early every morning the noise from passing trains and their loud horns could be heard clearly inside the room, making it difficult to sleep. In addition, the smoke detector had a bright blinking light throughout the night, making it impossible to keep the room completely dark.

2026-07-25 via Nuitee
S
SKUK solo_traveller gb
9
2026-07-25 via Nuitee
J
Jule couple de
9
2026-07-25 via Nuitee
H
Hanano couple jp
10
Pros:

立地 海と駅が目の前にある

2026-07-25 via Nuitee