citizenM London Victoria Station

Hotels
•
CitizenM
9 (8379 reviews)
292 Vauxhall Bridge Road London SW1V 1AE , London , gb
+442035190110

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Small room size
Lack of basic amenities

Categories

Cleanliness
8.33
Some guests mentioned cleanliness issues, particularly related to the lack of housekeeping.
Service
9.8
Consistently noted as friendly and helpful by several guests.
Location
9.34
Great location with easy access to Central London and near Victoria station.
Room Quality
8.29
Rooms are described as small and sometimes uncomfortable, impacting the overall rating.
Amenities
8.32
Basic amenities lacking in some rooms, such as a kettle and toiletries.
Value for Money
9.28
Considered great value for compact rooms with good features and central location.
Food and Beverage
9.33
Breakfast praised highly; guests enjoyed the food provided.
Overall Experience
9.3
Majority of the guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:11

Property Description

Modern and Convenient Accommodation in the Heart of London

Cutting-Edge Technology and Comfort
Experience the convenience of an iPad in every room, along with free WiFi, flat-screen TVs, and stylish decor. Relax in a cozy atmosphere with plush bed linens and enjoy city views in selected rooms.

24-Hour Service and Prime Location
With a 24-hour front desk, a business center, and ironing facilities, your needs are always met. Explore top attractions like Westminster Abbey and Buckingham Palace just a stone's throw away, with easy access to Victoria Train Station and the Underground.

Unwind and Indulge
Savor delightful meals at the on-site restaurant and unwind with a drink at the bar. Whether traveling for business or leisure, citizenM London Victoria Station offers the perfect blend of comfort and sophistication.

Book now to experience the epitome of modern hospitality in London!

Important information:

Kindly note that service animals are allowed. Guests need to inform the property of the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 8379 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
M
Maria Antonietta • solo_traveller • ch
9
2026-07-04 • via Nuitee
M
Manuel • solo_traveller • es
9
2026-07-04 • via Nuitee
M
Mehroz Akhtar • solo_traveller • ae
1
I will never stay again at your hotel nor will i ever recommend to anyone.
Pros:

only the entrance and reception area was good and vibrant

Cons:

Everything

2026-07-04 • via Nuitee
D
Daniel • family_with_children • de
10
2026-07-04 • via Nuitee
K
KARLA A • couple • mx
10
una victoria de hotel!
Pros:

Le doy 10 de 5 estrellas! Ubicación excepcional (distancia caminable a BigBen, Buckingham, Trafalgar Square, etc) y a la vuelta de estaciones del metro, tren y muchos autobuses. Hay restaurantes y tiendas de conveniencia cerca, tiendas de souvenirs muy económicas (mejores precios que en lugares más céntricos) y mucha oferta de teatro. El personal es muy amable, el cuarto muuuy cómodo y las instalaciones limpias. Totalmente recomendable.

2026-07-03 • via Nuitee
S
stewart • solo_traveller • au
10
Pros:

Clean, modern. Helpful staff
Great location

Cons:

Room a bit small, no bottled water in room.

2026-07-03 • via Nuitee
M
Mehmet • couple • tr
9
2026-07-02 • via Nuitee
T
Tabarek • solo_traveller • us
9
2026-07-01 • via Nuitee
L
Lindsay • solo_traveller • ch
9
2026-07-01 • via Nuitee
C
Cheryl-Ann • solo_traveller • za
10
2026-06-30 • via Nuitee
A
Alejandro • couple • es
10
Pros:

Todo me encantó, muy bueno para la calidad-precio de Londres, cama muy cómoda y espaciosa. Baño muy grande y muy bien comunicado y cerca de las principales atracciones de Londres

2026-06-30 • via Nuitee
M
Melanie • couple • ch
10
Toller Aufenthalt
Pros:

- Schön eingerichtetes & modernes Hotel inkl. Hotelzimmer
- Zentrale Lage inkl. gutem Anschluss der Metro
- Sauberes Zimmer
- Nettes & hilfbereites Personal
- Bilder entsprechen der Wahrheit
- Late Checkout zu einem fairen Preis möglich
- Klimaanlage

Cons:

Es war alles bestens, gerne wieder!

Nur etwas kleines: Es können keine Fenster geöffnet werden, hat uns aber nicht gestört.

2026-06-30 • via Nuitee
H
Hera • extended_group • sg
8
Pros:

Location, facilities and the friendliness of the staff

2026-06-29 • via Nuitee
M
Miguel • solo_traveller • es
8
2026-06-27 • via Nuitee
M
Michael • couple • ie
9
2026-06-27 • via Nuitee
J
Jacqueline • solo_traveller • ch
8
This is my second visit and would stay there again
Pros:

Location and bed was very comfortable.
Very friendly staff

Cons:

Think the double room is only suitable for one person as bed is up against window

2026-06-27 • via Nuitee
A
Ana Belén • solo_traveller • es
9
2026-06-26 • via Nuitee
W
Weijia • solo_traveller • fr
8
2026-06-26 • via Nuitee
G
Guillermo • couple • ar
9
Muy biuen hotel para viaje de trabajo
Pros:

Basico , bueno

Cons:

Habitacion muy chica

2026-06-23 • via Nuitee
O
Oester • couple • ch
9
Pros:

Die Lage des Hotels ist ideal um die Stadt zu erkunden. Das Frühstück ist sehr ausgewogen, auch Veganer finden etwas. Die Zimmer sind schlicht, aber es ist alles da was man benötigt.

Cons:

Zu Zweit im Bett könnte es für ältere Personen etwas mühsam sein, da es nur einen einstieg hat. Wenn die hintere Person in der Nacht aufs WC muss, muss man über den anderen darübersteigen. Für uns war das aber kein Problem.

2026-06-23 • via Nuitee