citizenM London Victoria Station

Hotels
•
CitizenM
9 (8346 reviews)
292 Vauxhall Bridge Road London SW1V 1AE , London , gb

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Facilities

Front desk (limited hours)
Free wired internet
Snack bar/deli
Internet access
Wine release events
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Small room size
Lack of basic amenities

Categories

Cleanliness
8.33
Some guests mentioned cleanliness issues, particularly related to the lack of housekeeping.
Service
9.8
Consistently noted as friendly and helpful by several guests.
Location
9.34
Great location with easy access to Central London and near Victoria station.
Room Quality
8.29
Rooms are described as small and sometimes uncomfortable, impacting the overall rating.
Amenities
8.32
Basic amenities lacking in some rooms, such as a kettle and toiletries.
Value for Money
9.28
Considered great value for compact rooms with good features and central location.
Food and Beverage
9.33
Breakfast praised highly; guests enjoyed the food provided.
Overall Experience
9.3
Majority of the guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:11

Property Description

Modern and Convenient Accommodation in the Heart of London

Cutting-Edge Technology and Comfort
Experience the convenience of an iPad in every room, along with free WiFi, flat-screen TVs, and stylish decor. Relax in a cozy atmosphere with plush bed linens and enjoy city views in selected rooms.

24-Hour Service and Prime Location
With a 24-hour front desk, a business center, and ironing facilities, your needs are always met. Explore top attractions like Westminster Abbey and Buckingham Palace just a stone's throw away, with easy access to Victoria Train Station and the Underground.

Unwind and Indulge
Savor delightful meals at the on-site restaurant and unwind with a drink at the bar. Whether traveling for business or leisure, citizenM London Victoria Station offers the perfect blend of comfort and sophistication.

Book now to experience the epitome of modern hospitality in London!

Important information:

Kindly note that service animals are allowed. Guests need to inform the property of the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 8346 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
J
Janeta • solo_traveller • us
10
Pros:

Awesome!

2026-06-20 • via Nuitee
D
Deborah • extended_group • gb
8
Great location , great amenities
Pros:

Although it was a large bed we would have preferred a twin also the pillows were extremely hard ! But location to Victoria station was great also lots of eateries within walking distance

Cons:

Pillows were too hard , would of preferred the option of a twin room

2026-06-19 • via Nuitee
T
Tomio • solo_traveller • it
9
2026-06-18 • via Nuitee
T
Thandi • solo_traveller • nl
1
2026-06-18 • via Nuitee
H
HYUNHU • couple • kr
9
2026-06-16 • via Nuitee
N
Nicole • family_with_children • ch
10
2026-06-15 • via Nuitee
A
Andreas • family_with_children • at
9
2026-06-15 • via Nuitee
D
David • solo_traveller • us
9
2026-06-15 • via Nuitee
A
AEGISG • solo_traveller • es
9
Ideal para visitar el centro de Londres
Pros:

El check in y check out automático. El cont4ol de las habitaciones por Ipad: luces, persianas,...fantástico. muy innovador y util. La habitación bien equipada, no muy amplia pero suficiente para una pareja.
Buena ubicación y agua gratis en el bar

Cons:

Si acaso que por el precio reservado podría incluir desayuno

2026-06-15 • via Nuitee
J
Javier • couple • es
10
Pros:

Situación, trabajo, vacaciones, comida y atención del personal. Gracias a Jen en especial.

Cons:

Red internet sin password puede hacer conexiones no seguras.

2026-06-15 • via Nuitee
M
MIKAKO • family_with_children • jp
9
便利で快適な宿泊所、スッタッフもとても親切。日本のビジネスホテル。
Pros:

朝食は食べていないが、お酒と肉まんのようなものを頼んだが、いまいちであった。
宿泊するにはVictoria駅すぐそば周囲に飲食店もマーケットもありとても便利。ビジネスホテルと考えれば清潔でとても良い。

Cons:

コップも湯沸器もなく、部屋でお茶も飲めなかったが１階のバーでコップは貸してくれた。

2026-06-14 • via Nuitee
R
Roberto • solo_traveller • it
9
2026-06-14 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-06-13 • via Nuitee
S
Susan • solo_traveller • ae
10
Comfortable and easy
Pros:

Location and that it was exactly what I expected. Stayed in CitizenM Boston many times and this was just as good

Cons:

Nothing

2026-06-13 • via Nuitee
K
Karen • solo_traveller • pt
9
Super friendly staff, and great location in the Westminster area.
2026-06-13 • via Nuitee
P
Philip • solo_traveller • gb
8
2026-06-13 • via Nuitee
P
Pavlína • extended_group • cz
9
Pros:

Velmi komfortní postel a celkově moderní ladění interiéru.

Cons:

Faktura stále nebyla doručena, měla být dodána obratem na e-mail.

2026-06-12 • via Nuitee
D
David • solo_traveller • us
10
Pros:

This concept is so cool and innovative. Very small room but designed so very functionally. Had everything I needed and placed well. Extremely comfortable bed and I loved the blackout screen. It was a great place to recover from jet lag. I slept almost 10 hours on two straight nights. Convenient to Tube and great for walking & exploring. I loved that I could get a beer and snacks in the lobby 24-hours as I adjusted to local time. Very good breakfast and very kind and helpful lobby bar staff.

Cons:

No complaints

2026-06-12 • via Nuitee
I
Inna • couple • us
10
Perfect place to stay in London!
Pros:

Perfect location. Friendly staff, very good breakfast.
Clean and comfortable room, quiet, modern

2026-06-12 • via Nuitee
B
Ben • solo_traveller • ro
10
Pros:

Fast check in and check out

2026-06-11 • via Nuitee