NIVADOO RESORT SIGIRIYA

The pool was very dirty and the filtering was turned off, it felt like a chemical bath. The restaurant only does indoor seating which is a shame because you're looking at this fantastic garden and you're sitting in the cold. The food was ok but we avoided eating there whenever we could.

The main problem is that the staff was rather passive. We arrived, took a while for them to recognize new guest entered. Pool towels don't get restocked, the pool was dirty and didn't get cleaned except once in the morning, and while eating nobody came to offer drinks or water. But then again there's dozens of staff pretending to be very busy and there were hardly any guest

Don’t bother with the restaurant, long wait, rude waitress, bugs in the food. Pool wasn’t clean.

Le restaurant manque d’ambiance (pas de musique, manque de lumière tamisée, décoration à revoir, ambiance froide) et plats trop épicés

Bungalow hat muffigen Geruch
Insekten in der Unterkunft
Anlage ist in die Jahre gekommen

La salle de restaurant est un peu tristounette

The swimming pool was not clean and no one seemed to be using it
There was a drain in our washroom which didn’t have a cover, cockroach crept in from that
It rained the night we were in sigiriya. There was one spot on the roof of our room from where rainwater was dripping. Luckily it was not on top of the bed or any other furniture so it didn’t cause us any discomfort but it will help if such leakages are checked and sealed

I wouldn't stay more than one night here for a few reasons. I don't share this to be negative but just to help others make an informed choice about their stay!

- The family room floors are quite dirty. There is old bird / bat poo in patches all over the floors. It looked old / like it had been there for a while which made us question how thoroughly the rooms were cleaned.

- There was a bat in one of the rooms flying around upon entry which we had to capture in a bucket ourselves. One of the staff members released it back outside after. You are in the middle of nowhere so to some extent it can't be helped, but it sounded like there were more in the ceiling which made for a slightly uncomfortable night.

- The restaurant is quite an uncomfortable experience. Super bright white lights and cold. Felt clinical.

- For breakfast, it's a set menu (we weren't aware). As vegetarians, I think they had to improvise last minute as we received noodles (which we'd had eaten for dinner the night before), plain rice (a generous portion but with nothing to eat with it), toast and fruit.

- One of our rooms wouldn't lock. There were no staff around early morning and no way to contact anyone, so we had to leave it and trust no-one would enter.

The 'pods' were a cross between a hotel room and 'glamping'! Fine if you're OK with that, but they were a bit tatty around the edges, particularly the bathrooms. The breakfast was poor. When you arrive, you think you're in a builders yard; they should screen off ongoing building/maintenance work.