Best Western Ebbw Vale

Hotels
•
Best Western
7.8 (1139 reviews)
7 Bridge Street Ebbw Vale , Ebbw Vale , gb

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Parking challenges
Noise disturbances

Categories

Cleanliness
6.76
Mention of cleanliness issues including unclean mirrors and overpowering smells.
Service
8.73
Staff were described as friendly, helpful, and courteous throughout multiple reviews.
Location
7.77
Good location was frequently noted, though some parking issues were mentioned.
Room Quality
7.22
Mixed sentiment regarding room quality; mentioned issues with temperature and noise.
Amenities
7.75
Amenities were adequate, with decent breakfast and good common areas.
Value for Money
8.21
Several reviews highlighted excellent value for the price paid.
Food and Beverage
8.26
Breakfast received positive feedback, noted as delicious and well-prepared.
Overall Experience
7.73
Overall enjoyment of stay was positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:09

Property Description

Modern and Convenient Accommodation
Level Inn, located in Ebbw Vale, offers comfortable rooms with a 24-hour front desk for your convenience. The rooms are equipped with flat-screen TVs and private bathrooms, ensuring a pleasant stay for all guests.

Delicious Breakfast Options
Start your day right with a delicious breakfast at Level Inn. Choose from a variety of options including Full English/Irish, vegetarian, and vegan meals, catering to all dietary preferences.

Convenient Location for Exploring
With attractions like Newport Golf Club and Brecon Cathedral nearby, Level Inn is the perfect base for exploring the area. Plus, Cardiff Airport is just a short drive away for easy travel connections.

Book your stay at Level Inn now for a memorable and enjoyable experience!

Important information:

Please note that refurbishment work is being carried out until the end of February, however, this will not affect any guest service or reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1139 reviews
Cleanliness: 6.76
Service: 8.73
Location: 7.77
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 7.73
R
Ritva • family_with_children • fi
7
Perheen kanssa automatkalla Walesissa
Pros:

Aamiainen oli todella hyvä, englantilainen aamiainen. Hotelli sijaitsi lähellä kylää, n. 400 metrin päässä. Hyvät autopaikat.

Cons:

Olimme varanneet liikuntarajoitteisen huoneen. Muuten oli kyllä mukava huone, mutta kylpyhuoneen luiskaa pitkin vettä valui, kun kävi suihkussa. Muutenkin kylpyhuoneessa pitäisi olla lasta, jolla lattian voisi kuivata. Liikuntarajoitteisen henkilön on vaarallista käydä vc:ssä kostealla lattialla.

2026-07-04 • via Nuitee
I
Ian • solo_traveller • gb
9
2026-07-04 • via Nuitee
C
Clive • solo_traveller • gb
9
I've no criticism whatsoever. Perfect enjoyable stay.
Pros:

Staff were friendly and helpful. Food was good and location perfect. Car parking wss good. Room clean and tidy.

Cons:

Nothing

2026-07-03 • via Nuitee
A
Alun • solo_traveller • gb
7
Pros:

The ambience...very relaxed. Lovely bar area. Rooms neat

Cons:

Bathroom sink ridiculously small. Shoeer Controls in Room 10 need attention as the shower was far too hot so couldnt have a proper shower

2026-07-03 • via Nuitee
R
Richard • solo_traveller • ie
9
Pros:

Everything

Cons:

Nothing

2026-06-30 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-06-30 • via Nuitee
J
Jody • couple • gb
9
2026-06-29 • via Nuitee
L
lisa • solo_traveller • gb
10
2026-06-29 • via Nuitee
W
wayne • solo_traveller • gb
6
Pleasent
Pros:

Cold breakfast selection reasonable and a freshly cooked breakfast provided. Managed to get a park, is limited on space. Staff were good. Location suited work purpose.

Cons:

Restaurant not servicing evening meals when I was there and the bar had a limited selection of drinks. No air con in my room. Limit TV Channels.

2026-06-28 • via Nuitee
J
Jeni • solo_traveller • gb
9
2026-06-26 • via Nuitee
J
Jon • solo_traveller • gb
8
2026-06-25 • via Nuitee
J
John • couple • gb
1
Shocking not up to modern day standards
Pros:

Poor

Cons:

The location it was more like a works canteen than a restaurant and the lack of amenities

2026-06-25 • via Nuitee
C
CHING MAN • couple • hk
7
Pros:

電視看不到世界盃，在員工幫忙下，看到了，Very Helpful

Cons:

房間比較細，設備簡單

2026-06-23 • via Nuitee
S
Shane • solo_traveller • gb
10
2026-06-21 • via Nuitee
J
Jody • family_with_children • gb
10
2026-06-20 • via Nuitee
V
Valerie • solo_traveller • gb
7
2026-06-17 • via Nuitee
J
John • extended_group • gb
5
The Hotel was just as we expected.
Pros:

The Staff were first rate, very happy to help in any way. For us the location just south of the Breacon Beacons was just right.

Cons:

In my experance the Best Western Hotels are allways slightley down at heal. They all need a refresh and the standard of maintenance is poor. In my room the toilet extract fan was out of action, and the wet room bathroom floor remained wet all day as the floor was uneaven.

2026-06-16 • via Nuitee
L
Lewis • solo_traveller • gb
9
A Relaxing and Comfortable stay
Pros:

The hotel was in a great Location

Cons:

N/A

2026-06-15 • via Nuitee
R
Roy • solo_traveller • gb
3
Very disappointed.
Pros:

Only positive thing I can say is that the room was OK.

Cons:

I appreciate that this is a deprived area but this hotel did not meet the normal Best Western standard. The building is poor, the parking inadequate and the restaurant more like a factory canteen.

2026-06-14 • via Nuitee
A
Amanda • solo_traveller • gb
7
Pleasant hotel in quiet residential area
Pros:

Was 2 double bed in twin rooms which was very good

2026-06-13 • via Nuitee