Best Western Ebbw Vale

Hotels
•
Best Western
7.8 (1175 reviews)
7 Bridge Street Ebbw Vale , Ebbw Vale , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Parking challenges
Noise disturbances

Categories

Cleanliness
6.76
Mention of cleanliness issues including unclean mirrors and overpowering smells.
Service
8.73
Staff were described as friendly, helpful, and courteous throughout multiple reviews.
Location
7.77
Good location was frequently noted, though some parking issues were mentioned.
Room Quality
7.22
Mixed sentiment regarding room quality; mentioned issues with temperature and noise.
Amenities
7.75
Amenities were adequate, with decent breakfast and good common areas.
Value for Money
8.21
Several reviews highlighted excellent value for the price paid.
Food and Beverage
8.26
Breakfast received positive feedback, noted as delicious and well-prepared.
Overall Experience
7.73
Overall enjoyment of stay was positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:09

Property Description

Modern and Convenient Accommodation
Level Inn, located in Ebbw Vale, offers comfortable rooms with a 24-hour front desk for your convenience. The rooms are equipped with flat-screen TVs and private bathrooms, ensuring a pleasant stay for all guests.

Delicious Breakfast Options
Start your day right with a delicious breakfast at Level Inn. Choose from a variety of options including Full English/Irish, vegetarian, and vegan meals, catering to all dietary preferences.

Convenient Location for Exploring
With attractions like Newport Golf Club and Brecon Cathedral nearby, Level Inn is the perfect base for exploring the area. Plus, Cardiff Airport is just a short drive away for easy travel connections.

Book your stay at Level Inn now for a memorable and enjoyable experience!

Important information:

Please note that refurbishment work is being carried out until the end of February, however, this will not affect any guest service or reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1175 reviews
Cleanliness: 6.76
Service: 8.73
Location: 7.77
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 7.73
P
Paul • family_with_children • gb
8
Great room, peaceful night. No for warning re staff issues
Pros:

Large room, clean and great location. Free car parking

Cons:

We booked with our 3 year old in mind as we could get an evening meal at property. Upon arrival told there was no staff so no evening meal. So we didn’t book breakfast in case the same thing happened

2026-09-19 • via Nuitee
J
Jadeelee • solo_traveller • gb
8
It was good
Pros:

It was comfy

Cons:

The lift was difficult to use to go up stairs swapped room with family members down stairs

2026-09-18 • via Nuitee
C
cauchi • solo_traveller • gb
4
2026-09-17 • via Nuitee
J
Joan • couple • gb
9
Perfect place to put our heads down for a comfy sleep after long days at music festival
Pros:

Stayed for long weekend for a music festival they put on transport to get us there and back which was great, comfy bed

Cons:

Nothing

2026-09-16 • via Nuitee
T
Tony • extended_group • gb
7
Breakfast was excellent
Pros:

Was a good location for our purposes

Cons:

Very thin walls. Could hear very loud snoring from next room.
People park in disabled parking spaces that shouldn’t.
No tonic water or adequate wine in bar

2026-09-14 • via Nuitee
H
Harpreet • couple • gb
10
2026-09-13 • via Nuitee
H
Harpreet • couple • gb
10
2026-09-13 • via Nuitee
M
Malcolm • solo_traveller • gb
7
Well priced hotel
Pros:

The staff and the room were very good and the bed was comfy.

Cons:

It was quite noisy with doors banging as I think the hotel was very busy. I would stay there again i think it was just unfortunately busy and I was next door to a young family.

2026-09-13 • via Nuitee
G
George • couple • ls
10
It was value for money. The staff was friendly. Their breakfast was good. The room was clean.
Pros:

The place was good. I liked the outside sitting area.

Cons:

The place is a bit hidden in residential areas.

2026-09-12 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Used this hotel a few times now clean comfortable rooms at a great price and a great location near bike park wales

2026-09-12 • via Nuitee
V
Vanessa • couple • gb
3
Lovely area to explore. Poor quality hotel for its price and in the wrong place.
Pros:

The room was large. There was a kettle to make hot drinks.

Cons:

The hotel was situated in a rather grubby area. You had the choice of approaching down a steep hill, or along a badly damaged road. The car park was small with room for about 10 cars. There was very little breakfast options available. There was orange and apple juice and coffees from a machine. The full cooked breakfast was referred to as a "small breakfast" and consisted of only one of each item you would expect in a cooked breakfast. There were only 2 cereals (1 on our last day) bread, jams croissants and yogurts. It was not worth the extra we paid for it. The hanging space for clothes was a metal bar sticking out, about a foot long. The bed was uncomfortable, the pillows were flat and lumpy. The room was cold, but we had no means to warm it. It was noisy at night with loud voices and doors banging. After about 5 am there was a constant series of noises from showers, toilet flushes and more doors banging. There was nowhere to put our toiletries etc in the shower room. The shower leaked profusely, leaving little water in the shower head. The "bedside lights" were very bright and shone straight into our eyes when in the bed. The TV was too high up to see properly.

2026-09-11 • via Nuitee
K
Kevin • family_with_children • us
7
Great people, facilities need more finishing.
Pros:

The staff were very helpful and cheerful.

Cons:

The wallpaper was peeling in some areas , the caulk in the shower was not finished and therefore the shower leaked a bit, the bathroom door handle popped off at one point and therefore curtain rails were damaged.

2026-09-09 • via Nuitee
T
Tom • family_with_children • gb
5
2026-09-08 • via Nuitee
C
Chilstone-Vause • solo_traveller • gb
9
2026-09-08 • via Nuitee
A
Allen • solo_traveller • gb
9
Excellent 👍
Pros:

Location good and staff very friendly as I had a bit of an health problem last saturdaynight and ended up in hospital. the young girl behind the desk was so caring for me and looked after me .iwould like you to thank her for me sat night 6 september

2026-09-08 • via Nuitee
A
Angela • solo_traveller • gb
7
Pros:

Friendly staff.

2026-09-07 • via Nuitee
R
Rod • solo_traveller • gb
7
Pros:

Staff were friendly and helpful

Cons:

Building is tired. Room doors very difficult to open. Very basic rooms.

2026-09-06 • via Nuitee
D
Dianne • solo_traveller • gb
9
Great location
Pros:

Great location

Cons:

Parking was tight but you can park on the road

2026-09-06 • via Nuitee
R
Richard • solo_traveller • gb
10
Very satisfied
Pros:

Excellent value for money

Cons:

Nothing

2026-09-03 • via Nuitee
K
Kandiah • family_with_children • gb
6
2026-09-02 • via Nuitee