Best Western Ebbw Vale

Hotels
Best Western
7.8 (1175 reviews)
7 Bridge Street Ebbw Vale , Ebbw Vale , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Parking challenges
Noise disturbances

Categories

Cleanliness
6.76
Mention of cleanliness issues including unclean mirrors and overpowering smells.
Service
8.73
Staff were described as friendly, helpful, and courteous throughout multiple reviews.
Location
7.77
Good location was frequently noted, though some parking issues were mentioned.
Room Quality
7.22
Mixed sentiment regarding room quality; mentioned issues with temperature and noise.
Amenities
7.75
Amenities were adequate, with decent breakfast and good common areas.
Value for Money
8.21
Several reviews highlighted excellent value for the price paid.
Food and Beverage
8.26
Breakfast received positive feedback, noted as delicious and well-prepared.
Overall Experience
7.73
Overall enjoyment of stay was positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:09

Property Description

Modern and Convenient Accommodation
Level Inn, located in Ebbw Vale, offers comfortable rooms with a 24-hour front desk for your convenience. The rooms are equipped with flat-screen TVs and private bathrooms, ensuring a pleasant stay for all guests.

Delicious Breakfast Options
Start your day right with a delicious breakfast at Level Inn. Choose from a variety of options including Full English/Irish, vegetarian, and vegan meals, catering to all dietary preferences.

Convenient Location for Exploring
With attractions like Newport Golf Club and Brecon Cathedral nearby, Level Inn is the perfect base for exploring the area. Plus, Cardiff Airport is just a short drive away for easy travel connections.

Book your stay at Level Inn now for a memorable and enjoyable experience!

Important information:

Please note that refurbishment work is being carried out until the end of February, however, this will not affect any guest service or reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1175 reviews
Cleanliness: 6.76
Service: 8.73
Location: 7.77
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 7.73
N
Nicky solo_traveller gb
7
Adequate
Pros:

Friendly and helpful staff.
Comfortable beds. Pleasant decor.

Cons:

The whole place lacked finesse. Dining room was like a canteen. Toast arrived as a slab on a plate. Breakfast buffet was adequately varied but a little sparce. Appreciate it was somewhat basic but it was all adequate. As it settles in, I expect it will improve. At least the staff were very amenable.

2026-08-15 via Nuitee
N
Nishant solo_traveller gb
10
Pros:

Good location and very helpful staff, available 24 x7 free parking and clean rooms.

2026-08-13 via Nuitee
A
Afolabi Opeyemi solo_traveller gb
5
Pros:

Clean room and polite staff

Cons:

Hot room
No fan or a/c
Was really hot

2026-08-13 via Nuitee
W
Worzel solo_traveller gb
10
Our jolly in Wales
Pros:

Friendly staff, perfect for the Brecon Beacons

Cons:

Nothing

2026-08-11 via Nuitee
R
Ryan solo_traveller gb
5
Not giving the room we paid for
Pros:

Bathroom was nice

Cons:

Unfortunately we booked a room for a double and a single bed, upon arrival they said they haven't got these rooms and they don't know why it let us book that.

The room only had a double bed so they had to pull in a pop up bed for my son. He wasn't happy with this and had an uncomfortable night sleep so I had to get up at 4am and wander around ebbw vale just so he could get some sleep.

2026-08-11 via Nuitee
C
Christine couple gb
6
Disappointing
Pros:

Staff friendly

Cons:

Room basic, bathroom very small & sink, exceedingly small.

2026-08-09 via Nuitee
L
Lorna family_with_children gb
10
2026-08-07 via Nuitee
S
Stacey family_with_children ie
10
2026-08-07 via Nuitee
T
Tracey couple gb
6
Ok for an overnighter - but a bit pricey
Pros:

Clean and quiet

Cons:

Bar didn’t stock much in tap … and no ice for a G & T

2026-08-05 via Nuitee
G
Geraint couple gb
10
Pros:

Room was clean tidy and very spacious. Night staff were very friendly and knowledgeable of the surrounding area, and facilitated all needs.

Cons:

Nothing

2026-08-04 via Nuitee
C
Colin solo_traveller gb
6
Facilities were more than adequate for a working stop-over.
Pros:

Location not great, but okay for a working stop-over. Breakfast was good and very reasonable. Lager was very cold and refreshing!

2026-08-04 via Nuitee
M
Miranda solo_traveller ie
10
Pros:

Room

Cons:

Nothing

2026-08-03 via Nuitee
M
Mr N H James solo_traveller gb
10
2026-08-03 via Nuitee
P
Paul solo_traveller gb
6
2026-07-25 via Nuitee
G
G11RUJ extended_group gb
4
I would not be recommending this hotel to friends & family, especially for summer periods.
Pros:

Limited tradition English and continental breakfast options but the omelette was great. Location to nearby tourist spots was good.

Cons:

The full breakfast had simple supermarket sausages, i was expecting some delicious Welsch sausages. The rooms did not have air conditioning which made the stay very uncomfortable in the summer. Our room had a bath tub and handheld shower, not the most comfortable set up. The single rooms had the tiniest sink that I've ever seen in the bathroom. You cannot even fit your hands under the tap when washing your hands - forget washing your face or toothbrush without getting the floor very wet. The ambiance was very dull in the hotel and restaurant area. Car parking spaces were very limited and parking on nearby streets is risky. Walking around the town did not feel safe with family. No room with a view here, just tired old neglected buildings and houses if you do get a view from your window. Unfortunately, no reason to take any photos of or in the hotel here. Only 20 minutes drive to the Four Waterfalls spot.

2026-07-23 via Nuitee
J
Justian solo_traveller gb
8
2026-07-23 via Nuitee
S
Sithara solo_traveller no
10
Exceptional service
Pros:

- Big room for our family of 4
- Central spot in Ebbw Vale
- Awesome service from the front desk
We got there super late, so the parking was packed, but John at reception helped us find a spot behind the hotel.
And he set everything up for us to eat our takeout in their restaurant area.

Cons:

- limited parking ( but free parking available in the streets nearby)

2026-07-22 via Nuitee
F
Fearn solo_traveller gb
7
2026-07-13 via Nuitee
P
Paul couple gb
5
Good breakfast, overpriced for quality of room
Pros:

Location as we needed a hotel en route

Breakfast was good

Cons:

Very dated inside and rooms in need of repairs

2026-07-12 via Nuitee
C
Cole couple gb
3
2026-07-11 via Nuitee