Best Western Plus Amarillo East Hotel

Hotels
•
Best Western Plus
8.9 (541 reviews)
1505 Ross St , Amarillo , us
+1 806-418-8974

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Pets allowed
Hot tub/Jacuzzi
Indoor pool
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location
Cons:
Breakfast quality
Towel issues
Safety concerns

Categories

Cleanliness
8.73
Most reviews indicated the hotel was clean, but few mentioned issues with towels and concerns over potential allergens.
Service
9.4
Staff was repeatedly described as friendly, helpful, and pleasant, contributing positively to overall experience.
Location
9.14
Convenient location with nearby restaurants and easy access to the freeway, but some concerns over safety in the area.
Room Quality
8.89
Spacious rooms with comfortable beds and natural light, although some issues with cleanliness of bedding were noted.
Amenities
8.82
Good amenities including hot tub and swimming pool, but there were some comments on the breakfast quality.
Value for Money
8.68
Affordable hotel with decent value for its amenities and location, though some suggestions for improvement were made.
Food and Beverage
8.23
Breakfast options received criticism; improvements are needed for higher satisfaction.
Overall Experience
9.3
Overall positive experiences reported, with many guests expressing a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:11

Property Description

Luxurious Amenities
The Best Western Plus Amarillo East Hotel offers a range of luxurious amenities for guests to enjoy, including an indoor pool, fitness centre, and a relaxing hot tub.

Convenient Location
Situated in Amarillo, just 5.2 km from Austin Park, our hotel provides easy access to nearby attractions and activities, making it the perfect choice for travelers looking to explore the area.

Modern Comfort
With free WiFi throughout the property and rooms equipped with a fridge, guests can stay connected and enjoy the comforts of home during their stay at the Best Western Plus Amarillo East Hotel.

Experience comfort and convenience at its finest - book your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 541 reviews
Cleanliness: 8.73
Service: 9.4
Location: 9.14
Room Quality: 8.89
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.3
D
Dinah • solo_traveller • us
6
Pros:

The breakfast was great! The AC in the room worked fantastic! The pool/hot tub were working and clean

Cons:

The sower wasn't super clean and the drain kept getting stopped up. There was just a damp musty smell in the whole facility. The linens on the bed were not clean..... some sort of black crumbs in the bed when the blankets were turned down . The bathroom door was off the sliding door track but was fixed the next day.

2026-08-10 • via Nuitee
L
Larry • extended_group • us
10
2026-08-02 • via Nuitee
K
Kyle • couple • us
10
Our stay was great, clean hotel and friendly staff at an affordable price.
Pros:

Clean rooms friendly service

Cons:

The egg patties they had for breakfast were not good. But that is avoidable!

2026-07-08 • via Nuitee
K
Kyle • couple • us
10
Pros:

Clean hotel, friendly staff and very quiet

2026-07-08 • via Nuitee
D
Dennis • family_with_children • us
10
Pros:

Great hotel in general

Cons:

Limited breakfast choices

2026-06-29 • via Nuitee
S
Stephen C. • solo_traveller • us
8
It was a good stay!
Pros:

The shower was great!

Cons:

Parking

2026-06-26 • via Nuitee
C
Chelsea • solo_traveller • us
4
2026-06-17 • via Nuitee
R
Ronald • solo_traveller • us
8
Nice
Pros:

It’s new

Cons:

A little hard to get to behind other properties

2026-06-15 • via Nuitee
M
Metin • couple • tr
6
2026-06-11 • via Nuitee
E
Edward • couple • us
10
I hated to leave
Pros:

The breakfast was great!

Cons:

Everything was top notch!

2026-06-02 • via Nuitee
L
Linda • couple • us
10
2026-05-31 • via Nuitee
H
Hannah • couple • us
10
It was a pleasant experience after having driven for a long distance.
Pros:

The room was exactly as expected.

2026-05-25 • via Nuitee
G
Glenn • solo_traveller • us
7
The front staff were friendly and helpful. The cleaning service was less than satisfactory.
Pros:

The front desk people were very friendly and helpful.

Cons:

The cleaning staff did not replenish the coffee or shampoo supplies during my 7 night stay. Once the original supply (2 regular and 2 caffeine free) were used, no more were placed in the room. Same for the shampoo and conditioner. The bed linen was not changed and the bed was only partially made. The trash cans were not emptied. The room was not serviced on 3 of the 7 days.

2026-05-25 • via Nuitee
R
Reece • couple • us
9
Nice facility
Pros:

Clean and well maintained

Cons:

One bed did not have a top sheet

2026-05-22 • via Nuitee
S
Stephen • couple • us
4
glad to see Amarillo in the rear view
Cons:

The WiFi wouldn't support Safari. The breakfast was mediocre.

2026-05-19 • via Nuitee
R
Richard • couple • us
9
Our stay at this location was good, no issues with staff or cleanliness.
Pros:

Breakfast was typical, no issues.

Cons:

Don't care for the "instant" eggs but i get it.

2026-05-11 • via Nuitee
S
SENA • family_with_children • us
3
Rip off
Pros:

Canceled due to event re-arranged ... called was told no problem we can reschedule or cancel at no charge....which i got charged. Called back day later to be told i talked to the call center customer service which had no right to say that.

Cons:

Customer service .. call center saying things but opposite happens

2026-04-21 • via Nuitee
T
Tatjana • solo_traveller • de
8
2026-04-18 • via Nuitee
D
David • couple • us
7
2026-04-02 • via Nuitee
K
Kienholz • couple • us
10
2026-04-01 • via Nuitee