Akeah Hotel Gran Vía

Hotels
9.4 (6679 reviews)
Calle de San Bernardo 48 , Madrid , es

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Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Adult only
Infinity pool
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cleanliness
Cons:
Small rooms
Issues with bathroom layout
Limited amenities availability

Categories

Cleanliness
8.64
There were mentions of cleanliness being fair, but one review highlighted a dirty water bottle.
Service
9.99
Reviews consistently praised staff as very friendly and accommodating.
Location
10
The location was highly appreciated, close to major attractions.
Room Quality
8.6
Multiple reviews mentioned rooms as small and indicated comfort issues.
Amenities
9.13
Amenities mentioned were generally good, but some issues with furniture and shower design noted.
Value for Money
9.59
The hotel was considered a great value for its price considering location and service.
Food and Beverage
9.64
Breakfast received positive remarks, although not included in the stay.
Overall Experience
9.63
Overall experiences were mostly positive with a willingness to return indicated by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:50

Property Description

Luxurious Amenities
Akeah Hotel Gran Vía boasts an outdoor swimming pool, terrace, and a restaurant and bar in the heart of Madrid. Guests can enjoy free WiFi and a 24-hour front desk, ensuring convenience and comfort throughout their stay.

Elegant Rooms
Each air-conditioned room at Akeah Hotel Gran Vía is thoughtfully equipped with modern amenities including a coffee machine, minibar, and flat-screen TV. The private bathrooms feature a refreshing shower, and guests are provided with plush bed linens and towels for a cozy experience.

Prime Location
Situated just 700 meters from Gran Via, with key metro stations and iconic landmarks nearby, Akeah Hotel Gran Vía offers easy access to the vibrant city center. For a seamless travel experience, guests can also opt for the hotel's paid airport shuttle service.

Book your stay at Akeah Hotel Gran Vía now for an unforgettable Madrid getaway!

Important information:

Please note: Guest must leave a damage deposit, which will be returned within 7 days of the departure date, if there are no damages/ incidents.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 6679 reviews
Cleanliness: 8.64
Service: 9.99
Location: 10
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 9.63
C
Céline • couple • fr
8
Très bel hôtel avec un personnel et un emplacement au top
Pros:

L’emplacement était top ! Le métro en bas de l’hôtel !
Le petit déjeuner et le personnel au top !

Cons:

La climatisation qui faisait beaucoup de bruit
La taille de la chambre 😬
810€ pour 3 nuits cela reste un budget

2026-05-30 • via Nuitee
J
Justin • solo_traveller • ie
7
Cons:

The roof top pool could be available longer. If open early in morning could be a great start to day.

2026-05-30 • via Nuitee
F
Flavia • couple • fr
10
2026-05-30 • via Nuitee
F
Francesca • couple • it
9
Pros:

Camera piccola ma pulita e dotata di ogni comfort. In doccia si trovano i dispenser con shampoo, balsamo e bagnoschiuma, in bagno anche la crema corpo, ottimo per chi vuole viaggiare un po’ più leggero. Colazione fornita di tutto, noi abbiamo usufruito anche della mezza pensione. Il menu della cena era sempre lo stesso ma i piatti erano ben studiati e preparati, complimenti allo chef! Personale sempre disponibile e gentile. Posizione della struttura ottima per spostarsi verso i luoghi di interesse sia a piedi che con i mezzi. Molto carina la piccola piscina sul rooftop. Struttura assolutamente consigliata. 😊

2026-05-30 • via Nuitee
C
Clémence • solo_traveller • fr
8
Pros:

Son emplacement
Sa piscine
Personnel très souriant

Cons:

Je trouve qu'à ce prix, la chambre est vraiment petite..et devoir payer le café supplémentaire après la consommation des 2 capsules offertes

2026-05-29 • via Nuitee
E
Ethan • family_with_children • gb
9
Enjoyable , convenient and friendly staff
Pros:

Rooftop pool and location

Cons:

Rooms are a little small

2026-05-29 • via Nuitee
S
Susanna • couple • ch
8
2026-05-29 • via Nuitee
F
Francisco • couple • br
9
Pros:

Foi ótimo a hospedagem, quarto conforme as fotos, ótima localização, rooftop com piscina...

Cons:

Tudo muito bom!!!

2026-05-29 • via Nuitee
N
Nadège • couple • fr
10
À refaire
Pros:

La situation est idéale, proche de tout.
La propreté et la gentillesse du personnel

2026-05-28 • via Nuitee
B
Beatriz Apodaca • solo_traveller • es
8
Pros:

La ubicación centrica del hotel. La rooftop con piscina estaba bien también. Muy agradable poder bañarte estando en el centro de la ciudad.

Cons:

Hacia bastante calor en la habitación que nos tocó. Al principio el aire acondicionado no funcionaba , nos lo tuvieron que arreglar. Luego funcionaba pero le costaba enfriar la habitacion y habia que dejarlo puesto mucho tiempo para poder estar a gusto.

2026-05-28 • via Nuitee
Z
Zara Noemi • extended_group • us
10
Locación Exelente
Pros:

Location y service

Cons:

Todo bien .,el tamaño de la habitación es solo lo necesario y ya ,

2026-05-28 • via Nuitee
Z
Zulet • couple • ar
7
Pros:

EL DESAYUNO MUY CARO, A MEDIA CUADRA DESAYUNÉ POR 5 EURS

Cons:

LA HABITACION MUY CHICA

2026-05-28 • via Nuitee
M
Mario • solo_traveller • at
10
2026-05-28 • via Nuitee
D
Daniel • couple • de
9
2026-05-28 • via Nuitee
B
Bryony • family_with_children • gb
5
Did the job for job for 3 nights
Pros:

Roof top pool was perfect and food was lovely

Cons:

Not much variety on menus
Rooms were small

2026-05-28 • via Nuitee
K
Karel • family_with_children • nl
6
Prima hotel, maar prijs-kwaliteit klopt niet helemaal
Pros:

Mooi hotel op uitstekende locatie.

Cons:

- Zwembad was overvol, veel te druk. En bij de receptie waren er steeds geen badhanddoeken meer beschikbaar.
- Wij mochten later op de avond als hotelgasten niet zitten in de patio, omdat daar een restaurant is (waar geen kip zat). Bijzonder ongastvrij. En de manier waarop het personeel ons dit duidelijk maakte was zeer onbeleefd.
- Hotelkamers zijn wel echt erg klein

2026-05-28 • via Nuitee
P
Paula • solo_traveller • us
10
Se mi incontro di nuovo a Parigi tornerò al hotel sicuramente.
Pros:

Tutto è stato bellissimo e la staff molto, molto gentile!

Cons:

Non posso pensare di niente!

2026-05-28 • via Nuitee
C
Codazzi • solo_traveller • es
9
2026-05-27 • via Nuitee
M
Mike • couple • ch
10
2026-05-26 • via Nuitee
N
Naghmeh • family_with_children • nl
8
2026-05-26 • via Nuitee