Pullman Tbilisi Axis Towers

Hotels
•
Accor
9 (27 reviews)
37m Chavchavadze Ave, Tbilisi, 179 , Tbilisi , GE
9-98-56374637

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Pets allowed

Facilities

Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
See all facilities

Review Highlights

Pros:
Location
Amenities
Overall Experience
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
8.33
Cleaning service was not thorough.
Service
9.8
Standard quality for this hotel tier.
Location
9.84
A really great place near the city.
Room Quality
7.79
Room lacked drying rack and refrigerator for convenience.
Amenities
8.82
Promoted beautiful pool but lacked necessary facilities.
Value for Money
8.28
Price/value is not there for a business stay.
Food and Beverage
9.83
Standard quality for this hotel tier.
Overall Experience
9.3
Great stay overall but with some disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:18

Property Description

Discover a luxurious retreat at Pullman Tbilisi Axis Towers, where elegance meets comfort in the heart of Tbilisi.

Relaxation & Wellness
Indulge in our full-service spa offering rejuvenating massages, or unwind in our indoor pool and sauna, perfect for both leisure and relaxation.

Gourmet Dining
Savor exquisite French cuisine at Dumas Restaurant, enjoy delightful snacks at our café, or unwind with a refreshing drink at our bar or poolside lounge—culinary excellence awaits!

Business & Events
With 8611 square feet of versatile event space and a 24-hour business center, we cater to all your professional needs while ensuring convenience with complimentary wifi and airport shuttle services.

Elevate your travel experience and book your stay at Pullman Tbilisi Axis Towers today!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 27 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.83
Overall Experience: 9.3
E
Ekaterina • couple • rs
10
2026-06-13 • via Nuitee
K
Kvaratskhelia • solo_traveller • ge
10
Pros:

Everything, thank you so much.

2026-06-13 • via Nuitee
Z
zubenko • solo_traveller • il
6
Pros:

Вид с окна превосходный

Cons:

Обслуживание ужасное, завтраки скудные.

2026-06-09 • via Nuitee
Шматова • couple • ge
8
2026-06-06 • via Nuitee
Z
zurab • couple • ge
10
2026-06-06 • via Nuitee
I
Inkar • couple • kz
10
2026-06-04 • via Nuitee
I
Ighbaryeh • couple • il
9
2026-06-03 • via Nuitee
G
gattara3 • Couples • Ottawa, Ontario
4
Customer service sadly lacking!
Pros:

The hotel was beautiful and the room was spacious and lovely. The lobby had interesting artwork. The breakfast room, on the 36th floor, was wonderful, with a spectacular view, and various stations with so many food options.
However, the service was terrible.
When I took a shower, the water poured out under the glass door all over the floor. I had to use the mat to wipe up all the water. The next morning I reported it at the front desk, and asked for more bathmats. I also reported that a light in the ceiling was burned out. They said they would look into the shower and fix the light.
When we got back that evening, nothing had been done. I called reception. They said they would follow up with maintenance and housekeeping, but that they were both "very busy." No one came.
I didn’t mention it the next morning. But when we got back to the hotel that evening, not only had nothing been done, but now we had no towels! No bath towels, no bathmats, no facecloths, and only 1 hand towel. It was obvious that housekeeping had come, yet the sink wasn’t cleaned (it was black and showed every mark). The wastebasket lid had been removed and was left sitting on the floor, and there was no bag in the wastebasket.
On the last morning during that stay we requested a 6:45am wake-up call. They didn't call until 7am.
We came back to Tbilisi later during the trip and stayed again at this hotel (we had no choice – it was an organized tour). Since the room we had the first time around had 2 single beds, I specifically asked this time for a “big bed.” The girl at the from desk said "big bed?" and I said yes. However, when we went upstairs, we found a room with 2 single beds. I went downstairs to have the room changed.
When we returned to the hotel the following evening, we found that the cleaner had taken away one of the 2 hand towels without replacing it and also the only facecloth we had.
I initially loved the hotel and would have given it 6 stars out of 5, but because of the poor service, they don’t deserve more than 2 stars. Customer service is everything, but they just don’t get it!

2026-06-01 • via Tripadvisor
O
Olga • family_with_children • ru
10
Pros:

Все отлично

2026-05-30 • via Nuitee
A
Anton • couple • ae
6
Pros:

Breakfast

Cons:

1. Приехали в 13:00, но попросили подождать до 15:00, это ок, но в итоге номер был готов только в 15:30
2. Сауны оказались неработающими, информации об этом нет
3. Просили приборы (cutlery) так и не принесли
4. Просили зубные щетки, более часа несли с нескольких звонков.

2026-05-30 • via Nuitee
H
Hanadi • solo_traveller • il
10
2026-05-29 • via Nuitee
Ιωάννης • couple • gr
10
Exceptional
Pros:

The room and the view was exceptional! Everything as supposed to be!

2026-05-29 • via Nuitee
L
Levon • solo_traveller • am
10
2026-05-28 • via Nuitee
T
Turabov • solo_traveller • uz
10
2026-05-28 • via Nuitee
L
Leonid • family_with_children • ua
8
Pros:

хороший фитнес центр

Cons:

завтрак не очень хороший, маленький выбор и качество продуктов оставлял желать лучшего

2026-05-27 • via Nuitee
L
Liudmila • couple • mt
9
Pros:

Location, interior

Cons:

Spa was closed, mostly picked this hotel for the spa…

2026-05-27 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

The gym next door that you get access to is great, the rooms are comfortable with good cleaning service, water etc and nice bathroom. The restaurant that’s also part of complex adjacent is great.

Cons:

I feel for a hotel like Pullman, saying it is five star etc there’s a few missing bits.
It doesn’t feel a high end 5 star,
Fo example No mini bar, service at reception is hit and miss depending on who you get, sometimes I standing for ages waiting for reception to serve me, there is no visible concierge and before i arrived I tried setting up tours with a virtual concierge which was a failure, not great response etc and considering Georgia such a place for tours I really expected hotel to
Help.

2026-05-26 • via Nuitee
A
Adam • family_with_children • kg
10
2026-05-23 • via Nuitee
M
Martijn • solo_traveller • nl
6
Good hotel - bad restaurant
Cons:

Avoid the restaurant. It is French food (lots of butter and garlic).

2026-05-22 • via Nuitee
V
Vikas • extended_group • ge
10
2026-05-21 • via Nuitee