Novotel Liverpool Paddington Village

Hotels
Novotel
9.6 (6639 reviews)
3 Paddington Village , Liverpool , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable rooms
Great location
Excellent breakfast
Cons:
Inconsistent room cleaning
Staff politeness issues
High pricing concerns

Categories

Cleanliness
8.79
Some complaints about room cleaning, but generally high cleanliness reported.
Service
9.96
Mixed reviews on staff politeness, but overall described as friendly and accommodating.
Location
9.5
Generally good location, but some reviews mentioned distance from center.
Room Quality
9.75
Positive feedback on room comfort and aesthetics.
Amenities
9.78
Good facilities and impressive breakfast selection.
Value for Money
9.24
Good deals, but noted concerns about dynamic pricing.
Food and Beverage
9.79
Positive comments on breakfast and restaurant quality.
Overall Experience
10
Very positive overall experience, with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:32

Property Description

Central Location
Novotel Liverpool Paddington Village is centrally located in Liverpool, just 400 metres from Williamson's Tunnels. Guests can easily explore popular attractions like Philharmonic Hall and Lime Street Train Station.

Modern Amenities
This 4-star hotel offers free WiFi, room service, and a 24-hour front desk. Each room is equipped with a flat-screen TV, kettle, and a private bathroom with free toiletries. Some rooms even feature a kitchenette with a fridge for added convenience.

Convenience and Comfort
Enjoy a stay in a non-smoking property with cozy bed linen and towels provided. With Liverpool Metropolitan Cathedral just 800 metres away and the airport within 12 km, Novotel Liverpool Paddington Village ensures a convenient and comfortable stay.

Book your stay at Novotel Liverpool Paddington Village for a memorable experience in Liverpool!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 13 per day.

Location

Guest Reviews

9.6
Based on 6639 reviews
Cleanliness: 8.79
Service: 9.96
Location: 9.5
Room Quality: 9.75
Amenities: 9.78
Value for Money: 9.24
Food and Beverage: 9.79
Overall Experience: 10
A
Antonio solo_traveller gb
10
Pros:

Location was perfect for my needs, and the city centre is at walking distance.
Room was good size, clean and with everything you would need.
Breakfast was very good too.

Cons:

Nothing really

2026-07-04 via Nuitee
S
Sophie solo_traveller gb
10
Lovely clean hotel
Pros:

Size of the room, amenities. Nice hotel. Friendly staff

Cons:

Maybe a little bit pricy

2026-07-02 via Nuitee
C
Catherine solo_traveller gb
10
Proximity
Pros:

Space

Cons:

Low toilet sear

2026-07-02 via Nuitee
H
Hollie couple gb
7
2026-07-02 via Nuitee
B
Bundy solo_traveller us
9
2026-07-02 via Nuitee
K
Kerrie family_with_children gb
10
2026-07-01 via Nuitee
M
Macy couple gb
8
2026-07-01 via Nuitee
J
Jason solo_traveller gb
10
2026-07-01 via Nuitee
S
Seany couple gb
8
2026-07-01 via Nuitee
P
Philip solo_traveller gb
10
Top hotel and great staff
Pros:

Clean rooms

2026-06-30 via Nuitee
S
stephen solo_traveller gb
9
Excellent value for money
2026-06-30 via Nuitee
C
Colm couple ie
9
2026-06-30 via Nuitee
C
Chloe solo_traveller gb
9
2026-06-30 via Nuitee
G
Ghesan solo_traveller gb
9
Pros:

Kind staff and confy room and bed

Cons:

Aircon iz turning off at 2 am and not starting untill it was 5 am

2026-06-30 via Nuitee
C
Cesar solo_traveller au
10
Conveniently close to public transport and the University of Liverpool.
Pros:

Conveniently close to the University of Liverpool where I attended a 4-day conference.

Cons:

All good.

2026-06-29 via Nuitee
S
Steve Lobaz family_with_children gb
9
Excellent hotel
Pros:

Breakfast - excellent
Front desk - excellent for check in and for looking after our baggage initially so that we could explore and check in later. Location for walking back from Anfield after foo fighters was great. Only 30mins walk so was a real bonus. Beds lovely and comfortable. Good clean bathroom. I would stay at the hotel again.

Cons:

Only downside we had - there was no food in the bar on arrival back after the concert at 23:45. Concierge suggested room service. I put in a room service order. at 00:45, still not heard anything so contacted the front desk. I was then told all food ran out and they were very sorry for not updating us. Me and my daughter very hungry after the walk, so ended up getting a Justeat delivery. This was poor from the concierge as meant we didn't get to bed until after 01:30am, when if we had know, could have got food sooner. This was the only issue. Everything else great

2026-06-29 via Nuitee
F
Fiona solo_traveller gb
9
Fabulous, would still like to come back to Liverpool again.
Pros:

Food was lovely, fresh & plentiful.
Offered 15% discount at check-in, if booking into the restaurant..but 10% was added as service charge on my restaurant meal.. discretionary.. but not mentioned at payment .. so in reality 5% ..
I think my hotel price at £604 for 2 nights was expensive .. but had little choice as visiting for the concert at Anfield that weekend. Overall still a lovely stay over and the staff were lovely and helpful.

Cons:

Price, all hotels seemed to have hiked up prices during this weekend due to the concert at Anfield.

2026-06-29 via Nuitee
J
Julienne solo_traveller gb
9
Excellent one night stay
Pros:

Clean, modern
Check in was easy, no hassle. Room ready early and no problems checking in as soon as we arrived.
Beautiful selection at breakfast both hot and cold
Very comfy bed

Cons:

Family room booked for 3 so could have had more pillows and towels to accommodate each person
Plates and glasses at breakfast both hot which was not great for cold food and drinks

2026-06-28 via Nuitee
J
Jamie couple gb
9
Pros:

Very modern clean and tidy. The staff very welcoming and friendly from arrival to check out. Great room. Can't fault anything.

2026-06-28 via Nuitee
O
Olugbenga solo_traveller gb
9
2026-06-28 via Nuitee