Kastara Resort

Hotels
9.4 (3869 reviews)
Jalan Bangkiang Sidem, Keliki, Tegallalang, Gianyar , Ubud , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Cons:
Food could be improved
Small room size

Categories

Cleanliness
8.8
While generally clean, some mentions of maintenance issues and noise suggest room for improvement.
Service
10
Exceptional service noted throughout multiple reviews, staff went above and beyond.
Location
9.77
Beautiful views and excellent location mentioned, though a slight downside on privacy.
Room Quality
9.31
Rooms are well-dressed and comfortable, though some guests mentioned small room size.
Amenities
9.26
Variety of offerings but some food options noted as lacking excitement.
Value for Money
9.79
Great value based on guest experiences compared to other resorts in the area.
Food and Beverage
8.25
Delicious food with good variety but some dishes were considered plain.
Overall Experience
10
Overall one of the best experiences according to multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:53

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or break a sweat at the well-equipped fitness centre during your stay at Kastara Resort.

Delicious Dining Options and Entertainment
Indulge in mouthwatering dishes at the on-site restaurant and unwind with evening entertainment provided by the hotel.

Convenient Location with Exceptional Service
Benefit from the hotel's prime location in Ubud, along with top-notch service including a 24-hour reception and assistance with area navigation.

Experience the epitome of luxury and comfort at Kastara Resort - book your stay now to create unforgettable memories.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for Rp 726,000 per person per night when using an existing bed.
    People 5 years old and over stay for Rp 726,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3869 reviews
Cleanliness: 8.8
Service: 10
Location: 9.77
Room Quality: 9.31
Amenities: 9.26
Value for Money: 9.79
Food and Beverage: 8.25
Overall Experience: 10
D
Daniela couple gb
10
Only stayed one night but it was beatiful and definitely memorable in a good way.
Pros:

From the moment we arrived, Kastara was amazing, we loved the Arrival drink (typical balinese hearbal tea), our room wasn’t ready (arrived in the morning) but we could use the pool and facilities before check in.

Staff was incredible, everyone was smiling and ready to help.

Loved the open spaces - pool and restaurant available directly from the Reception lobby, wherever you walk in the hotel you feel connected to nature with the jungle right outside and beatiful decor

Massage in the Spa was great - Kastara Romantic Package - I would probably skip the flower bath next time, just because it looks better on pictures than being in the flowers, definitely a great experience nonetheless 🙏🏻

Amazing spacious room (with some complimentary decoration) with balcony basically half the size of the room (grand). Would definitely stay again :)

2026-06-13 via Nuitee
T
tishanv solo_traveller lk
10
Pros:

Kastara Resort was in a great location. Drive to the resort felt us driving in a little jungle sometimes and it gave the village vibe other times. There was a small waterfall next to the hotel and loved listening to the sound of it. Room had jungle view and felt breathtaking when waking up.
Hubby booked the hotel room celebrate my birthday and they decorated it soo beautifully. They even surprised me with a yummy brownie cake during my birthday breakfast. Staff is great and so friendly! Widya went beyond her way to make our stay feel super relaxing! Thank you. We highly
Recommend Kastara!

2026-06-13 via Nuitee
S
Sumit family_with_children qa
10
Amazing location with a nice view !
Pros:

The property was very beautiful and located with a nice view of jungle, nature and tranquility. The staff was exceptionally helpful and went an extra mile.

Cons:

The breakfast takes a long time, buffet option should be there.

2026-06-13 via Nuitee
K
Kanwal couple sa
9
Exceptional
Pros:

The service is exceptional. Staff is very friendly. The view is amazing.

Cons:

The breakfast could be improved, additional mirror and lights in room. And some extra place to keep luggage would be nice.

2026-06-12 via Nuitee
D
Demelza solo_traveller nz
10
Pros:

The entire resort is amazing, rooms, the view, food and staff, looking forward to returning

2026-06-11 via Nuitee
A
Alessia couple ch
10
2026-06-10 via Nuitee
V
Venkat Rama Prasad couple de
10
Relaxing and peaceful stay
Pros:

The complete experience was great. The view was something. We had a suite and it was really tidy and amazing. SPA was great. The service and the hospitality was exceptional. One of the best hotels we stayed at. To top all off, we booked our tour around Ubud with the hotel directly (even though it is a bit expensive compared to booking otherwise), our driver Adi was super friendly, gave us our personal space and at the same time explained local customs and stories. It was such a great time.

Cons:

Nothing major. Some days the food that we wanted from the restaurant menu was not available.

2026-06-10 via Nuitee
D
Dmitry solo_traveller ru
7
Pros:

Место расположения, брали машину с водителем от отеля- впечатления положительные

Cons:

При планировании надо учитывать , что персонал в ресторане особенно не торопиться, на завтрак смело можно предусматривать час времени.
Фреш без льда просил два раза - не принесли.

2026-06-09 via Nuitee
B
Benjamin couple fr
10
Luxueux et relaxant pour un endroit magnifique !
Pros:

L’endroit est magnifique !
Les chambres sont splendide, grande, avec une baignoire vu sur la foret qui est tout simplement magique !

2026-06-09 via Nuitee
B
Bozdoğan Yalınçgören couple tr
10
Otel çalışanları çok iyi ve otel çok güzel
Pros:

Harika bir otel çalışanlar çok yardımsever ve güleryüzlü. Manzara ve odalar çok temiz . Herşey için teşekkür ederim

2026-06-09 via Nuitee
T
Tarlabölen couple tr
8
2026-06-09 via Nuitee
S
Susan couple au
5
Great but would have been better if rooms weren't so noisy
Pros:

I liked the view and size of the rooms and friendly staff

Cons:

You could hear all noise from the top floor very easily, couldn't asleep! Staff were trying to help but the problem was the building.. because they tried to change our room on different floor but results were the same.. noise from room above!!

2026-06-08 via Nuitee
V
Vikash couple gb
10
Great hotel, amazing location and superb staff
Pros:

Breakfast was freshly prepared and with plenty of options - particularly as we are vegetarians. The staff were also super flexible with the options.

Cons:

Nothing

2026-06-08 via Nuitee
A
Assiya solo_traveller ae
8
2026-06-06 via Nuitee
M
MUATAZ AMER solo_traveller iq
10
I stayed for three nights and everything was perfect.
Pros:

Everythings

2026-06-05 via Nuitee
D
Dikshya couple au
7
It was good
Pros:

Nature around

Cons:

Nothing

2026-06-05 via Nuitee
D
Deep family_with_children au
9
Pros:

Location

2026-06-04 via Nuitee
M
Michel couple ch
8
Ein wunderschönes Hotel an einer bezaubernden Lage.
Pros:

Die Lage ist absolut umwerfend. Das Personal ist sehr freundlich und zuvorkommend.

Cons:

Teilweise sieht das Service-Personal die Arbeit nicht und man wartet oft eher lange auf die Getränke, aber sie sind sehr freundlich.

2026-06-04 via Nuitee
N
Nuno couple pt
10
Devia haver notas superiores para classificar o Kastara
Pros:

O Staf, a comida , a beleza do local eram excepcionais

2026-06-04 via Nuitee
B
busra family_with_children tr
10
2026-06-04 via Nuitee