MainStay Suites Dallas Northwest - Irving

Hotels
•
Main Stay Suites
8.2 (325 reviews)
2208 Royal Lane Building B , Dallas , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Cleanliness issues
Safety concerns in the area

Categories

Cleanliness
6.78
Several reviews noted dirty conditions, including stained floors and bathrooms not cleaned.
Service
9.75
Most guests mentioned friendly and accommodating staff despite some issues.
Location
8.29
Some reviewers expressed safety concerns about the area, but it was accessible.
Room Quality
7.74
Rooms are spacious and comfortable, but some had issues with cleanliness and amenities.
Amenities
7.77
Basic amenities were available, but some functionality issues were reported.
Value for Money
9.23
Many guests found the stay to be affordable and praised the price for the quality.
Food and Beverage
8.78
Breakfast was appreciated by several guests, though some found it basic.
Overall Experience
7.25
Mixed reviews with a few significant complaints impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:34

Property Description

Modern Accommodations

MainStay Suites Dallas Northwest - Irving offers contemporary and comfortable rooms equipped with a seating area, TV, and fridge for a relaxing stay.

Convenient Amenities

Enjoy the convenience of a 24-hour front desk, free WiFi, business center, gym, and free private parking during your visit.

Prime Location

Located just a short distance from major attractions like Dallas World Aquarium and AT&T Performing Arts Center, our hotel provides easy access to the best of Dallas.

Book your stay at MainStay Suites Dallas Northwest - Irving for a seamless and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 325 reviews
Cleanliness: 6.78
Service: 9.75
Location: 8.29
Room Quality: 7.74
Amenities: 7.77
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 7.25
M
Mommy of 5 • family_with_children • us
10
Excellent stay
Pros:

Room was big. Bed was comfortable. Temperature on room was perfect. Everything was great, great pressure on shower.

2026-05-19 • via Nuitee
A
Alejandra • couple • us
5
I would stay again if I was on a budget rather than looking for a fine/luxury experience.
Pros:

The location was reasonable from downtown Dallas and surrounded by food gas and grocery.

Cons:

The elevators would smell bad almost the entirety of our stay. The rooms were dusty and could’ve been more clean.

2026-05-19 • via Nuitee
E
Eric • extended_group • us
5
2026-05-18 • via Nuitee
A
Amya • extended_group • us
7
2026-05-17 • via Nuitee
G
Gonzalez • couple • us
10
Satisfied and deeply rested
Pros:

The best part of my experience was sleeping there. I know that may sound very simple but it is something that i haven't experienced in awhile at a hotel. It is very important for me to bring my own pillows because 9/10 now matter how nice the hotel, comfy pillows arent not a usual thing to spring for, its usually art, space, and furniture in the room. there were 4 pillows that were designed for comfort and i found myself truly rested and that holds high value for someone like myself. Coming in close second is a decent breakfast thats included and Mainstay provided both. ANY time i am in Dallas, i will find this hotel to come back to!!

Cons:

If i had anything bad to say which is hard because i dont want to leave anyone with a bad impression this happened but the door to the bathroom is a sliding door so it closes but it has a very small gap still so it didnt close COMPLETELY but that wasnt the problem. My husband and i were rooming together so we dont close the door much, in this case of taking a shower together we had the door open and on and the steam from the hot water filled the room and the fire alar went off and continued to go off for awhile (until my husband could get dressed and go downstairs to notify the staff the alarm was going off) The sleep i experienced was so great even with the alarm going off, this hotel could do no wrong!)

2026-05-12 • via Nuitee
J
Jose • solo_traveller • us
8
8 out 10.
Pros:

Staffing super helpful and very professional.
Rooms were cleaned and spacious
Property well maintained and they also have free breakfast or included with the stay.

Cons:

Only one small issue. The room is wa in the bathroom door does not fully close therefore no privacy but not a deal breaker

2026-05-11 • via Nuitee
L
Leonarda • couple • us
1
They property was nasty staff very rude just not a good place to book I don't recommend it
Pros:

Nothing

Cons:

Everything

2026-05-05 • via Nuitee
A
Alesha • couple • us
7
2026-05-04 • via Nuitee
A
Andreika • extended_group • us
8
2026-03-15 • via Nuitee
S
Sebastian • couple • us
8
2026-03-05 • via Nuitee
L
Latonya • couple • us
10
2026-03-01 • via Nuitee
T
Traci • couple • us
10
Pros:

We found this hotel last year dor when we come up for concerts or anything in the Dallas area. Absolutely perfect! The staff is exceptionally kind and helpful. The facility and rooms are always immaculate. Safe and no worries about your vehicle or parking lot/ area. We will back again!

2026-01-31 • via Nuitee
J
Jackson-Murchison • couple • us
7
There needs to be more effort towards cleaning rooms
Pros:

Facility was definitely nice….my boyfriend enjoyed the breakfast

Cons:

The room was decent the only thing that I had a problem with was the bathroom!!!!! I have a major hair phobia and there was hair everywhere in the bathroom!!!! The floor was covered with hair!!!! The toilet was dirty!!!! It looked like there was feces on the outside of the toilet!!!! Facility would be nice they just need to put more effort into cleanliness!!!! But I would definitely stay again

2026-01-21 • via Nuitee
R
richard • extended_group • us
8
2026-01-19 • via Nuitee
D
Delores • extended_group • us
8
It took care of our needs.
Pros:

Breakfast was appreciated! The attendant caring to replenish food items was very nice, spoke with a Smile and was friendly. Staff did accommodate our requests as a whole.

Cons:

Better communication between the staff, we had a small inconvenience- but it was taken care of. All worked out.

2026-01-19 • via Nuitee
S
Seung • couple • us
9
2025-12-16 • via Nuitee
S
Stacey • family_with_children • us
7
2025-11-09 • via Nuitee
L
LeClair • couple • us
10
2025-11-08 • via Nuitee
T
Turner • solo_traveller • us
8
2025-11-03 • via Nuitee
I
Isabelle • family_with_children • gb
10
Very good
Pros:

The room was spacious and clean!

2025-10-29 • via Nuitee