GRIDS PREMIUM HOTEL OTARU

Hotels
8.7 (906 reviews)
1 Chome-3-13 Inaho , Otaru , jp

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Stunning luxury room
Comfortable bed
Lovely staff
Good breakfast
Great location
Onsen facilities
Cons:
Small toilets
Service not as warm
Room layout issues

Categories

Cleanliness
8.66
Very clean and well-maintained as noted in various reviews.
Service
9.13
The staff provided excellent service and were accommodating, noted by multiple reviewers.
Location
9.17
Great location within walking distance to attractions, praised for accessibility.
Room Quality
8.62
Rooms are comfortable with good amenities, though some comments noted size issues.
Amenities
8.65
Amenities such as the onsen and breakfast options were well received.
Value for Money
8.11
Some concerns regarding pricing versus room size were expressed by guests.
Food and Beverage
8.66
Breakfast received positive remarks for quality and variety.
Overall Experience
8.63
Overall satisfaction was high despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:08

Property Description

Luxurious Accommodation
GRIDS PREMIUM HOTEL OTARU offers 4-star rooms with modern amenities, including free WiFi and air-conditioning. Guests can enjoy city views from select rooms and relax with free toiletries provided.

Wellness Area with Sauna
Unwind in the hotel's wellness area, complete with a sauna for a rejuvenating experience after a day of sightseeing.

Convenient Location
Situated near Otaru's popular attractions like Otaru Canal Park and Otaru Museum, GRIDS PREMIUM HOTEL OTARU is the perfect choice for travelers seeking comfort and convenience.

Book your stay at GRIDS PREMIUM HOTEL OTARU for a luxurious and relaxing experience in Otaru.

Important information:

Housekeeping service is offered every 3 days.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 906 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.63
L
Luana • extended_group • sg
8
2026-07-25 • via Nuitee
F
Fusayo • extended_group • au
8
Fantastic!
Pros:

ロケーションは歩いていける距離にたくさん見どころがあるのでオススメです。屋上にあるお風呂も良かった！

Cons:

特にないです

2026-07-23 • via Nuitee
F
Fengchu • couple • tw
8
2026-07-21 • via Nuitee
H
HIDEAKI • couple • jp
9
2026-07-19 • via Nuitee
M
Mei-chun • family_with_children • tw
9
Pros:

停車方便且有專人引導。走3分鐘就到運河，地理位置極佳。早餐非常豐富，有海鮮飯、溫泉蛋等日西式嚴選食材，超乎期待。餐具非常棒。房內床鋪枕頭皆很舒適。樓下有公用洗衣機和烘乾機。

Cons:

我們住的房型房間較小，洗手台在外面，洗澡間幾乎無法放置衣服和毛巾，所以洗完澡要出來拿毛巾和換衣服，不過他有一個隔門可以隔開，所以也算是可以保有隱私。

2026-07-19 • via Nuitee
N
NORIE • couple • jp
6
2026-07-17 • via Nuitee
A
Amy Tsao • extended_group • tw
8
2026-07-14 • via Nuitee
K
KENJI • family_with_children • jp
8
Pros:

朝食良し！
大浴場良し！
ロケーション良し！

Cons:

ホテル駐車場が満車で近隣パーキングを促されたが普通に料金負担有りでした。。。

2026-07-13 • via Nuitee
S
Soonmi • couple • kr
4
다시는 안갈것 같아요
Pros:

주요관광지가 가까운점

Cons:

객실먼지(공기청정기 효과없음)
열리지않는창문
대중탕 하수도냄새&하수관소음 심함
직원들이 친절하지않음
조식 맛없음(돼지고기 잡내)

2026-07-13 • via Nuitee
J
Jeoungsuk • extended_group • kr
9
2026-07-13 • via Nuitee
T
Tsz Keung Dennis • solo_traveller • hk
9
Pros:

wonderful location.

Cons:

Nothing so far.

2026-07-10 • via Nuitee
W
Wanyu • family_with_children • tw
9
Pros:

戶外溫泉池很讚

2026-07-10 • via Nuitee
J
JEE SHIOU • solo_traveller • sg
9
Pros:

Very comfortable stay. Hotel is very clean and room is of a good size.
Location is also not bad
Glad they had parking at hotel though we have to pay 1,500 yen per night.

2026-07-09 • via Nuitee
L
Leng Leng • extended_group • sg
9
2026-07-09 • via Nuitee
L
Leng Leng • extended_group • sg
9
2026-07-09 • via Nuitee
B
Bak Leng • family_with_children • sg
8
A nice place to stay only lack facilities
Pros:

New and Clean

Cons:

Amenities near by

2026-07-06 • via Nuitee
M
MICHIYO • extended_group • jp
8
朝食が良かった
Pros:

施設が綺麗
露天風呂があった
朝食が美味しかった
ロケーションが良い

Cons:

研修中のスタッフが多く、地図を見てもホテルの位置が解ってなかった。

2026-07-06 • via Nuitee
S
Shinji • couple • jp
9
ご飯が美味しかった👍🏻
Pros:

屋上のお風呂は最高😀
朝ごはんが丁寧に作られていて美味しかったです。

Cons:

しょうがないけど、部屋が狭い

2026-07-02 • via Nuitee
H
Hsuan • family_with_children • tw
9
2026-07-01 • via Nuitee
C
CHEN • extended_group • tw
10
Pros:

地理位置佳

2026-07-01 • via Nuitee