GRIDS PREMIUM HOTEL OTARU

Hotels
8.7 (833 reviews)
1 Chome-3-13 Inaho , Otaru , jp

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Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Sauna
See all facilities

Review Highlights

Pros:
Stunning luxury room
Comfortable bed
Lovely staff
Good breakfast
Great location
Onsen facilities
Cons:
Small toilets
Service not as warm
Room layout issues

Categories

Cleanliness
8.66
Very clean and well-maintained as noted in various reviews.
Service
9.13
The staff provided excellent service and were accommodating, noted by multiple reviewers.
Location
9.17
Great location within walking distance to attractions, praised for accessibility.
Room Quality
8.62
Rooms are comfortable with good amenities, though some comments noted size issues.
Amenities
8.65
Amenities such as the onsen and breakfast options were well received.
Value for Money
8.11
Some concerns regarding pricing versus room size were expressed by guests.
Food and Beverage
8.66
Breakfast received positive remarks for quality and variety.
Overall Experience
8.63
Overall satisfaction was high despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:08

Property Description

Luxurious Accommodation
GRIDS PREMIUM HOTEL OTARU offers 4-star rooms with modern amenities, including free WiFi and air-conditioning. Guests can enjoy city views from select rooms and relax with free toiletries provided.

Wellness Area with Sauna
Unwind in the hotel's wellness area, complete with a sauna for a rejuvenating experience after a day of sightseeing.

Convenient Location
Situated near Otaru's popular attractions like Otaru Canal Park and Otaru Museum, GRIDS PREMIUM HOTEL OTARU is the perfect choice for travelers seeking comfort and convenience.

Book your stay at GRIDS PREMIUM HOTEL OTARU for a luxurious and relaxing experience in Otaru.

Important information:

Housekeeping service is offered every 3 days.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 833 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.63
M
Manet • extended_group • ph
10
2026-05-23 • via Nuitee
R
RURIKO • couple • jp
8
2026-05-23 • via Nuitee
J
James • couple • au
9
2026-05-23 • via Nuitee
T
Tahara • family_with_children • jp
8
2026-05-22 • via Nuitee
A
Asama • extended_group • th
9
ชอบออนเซ็น
Pros:

โรงแรมใหม่มาก มีออนเซ็นกลางแจ้ง ใกล้สถานที่ท่องเที่ยว มีขายคูปองส่วนลดในร้านอาหารใกล้ๆที่อาหารสดและอร่อยมาก

Cons:

รูปห้องพักมุมกล้องทำให้ดูกว้างกว่าความเป็นจริงไปหน่อย

2026-05-21 • via Nuitee
L
LIN YUN • extended_group • tw
9
Pros:

早餐超級棒!!! 位置也很好

2026-05-21 • via Nuitee
N
Noel • couple • gu
5
2026-05-21 • via Nuitee
K
KIBEOM • solo_traveller • kr
9
2026-05-20 • via Nuitee
M
Manet • extended_group • ph
10
2026-05-20 • via Nuitee
S
Suk Mun • extended_group • hk
7
2026-05-20 • via Nuitee
V
Vernice • extended_group • sg
8
Convenient location
Pros:

Well designed hotel! Loved the lobby area and reserved parking that you have to pay additional for.

Cons:

Staff might come off as aloof as they had some difficulty communicating in English.

2026-05-19 • via Nuitee
S
ShaoWei Huang • solo_traveller • sg
9
Pros:

早餐豐盛，飯店距離主要街道僅10分鐘路程，房間整潔，未到Cehck-in時間前可先寄放行李。

2026-05-19 • via Nuitee
M
Matthias • couple • de
9
2026-05-18 • via Nuitee
C
Chang • couple • tw
8
2026-05-18 • via Nuitee
T
Tamotsu • solo_traveller • jp
8
2026-05-18 • via Nuitee
P
Patrick • solo_traveller • ca
8
Good value for money near the tourist area
Pros:

The location was great. Within five minutes walk to the busy tourist area. Parking is very convenient, right at the hotel lot. The breakfast was quite good.

2026-05-17 • via Nuitee
A
Ayaka • family_with_children • jp
10
2026-05-17 • via Nuitee
F
Faithe • couple • tw
9
Pros:

如果可以多增加幾台洗衣機就更棒了

2026-05-15 • via Nuitee
D
DONGYOUL • family_with_children • kr
8
Pros:

생각보다 더 객실과 대욕장이 깨끗하고 시설이 좋았으며 큰 기대가 없었던 아침식사가 아주 좋았습니다. 식당이 크거나 메뉴가 다양하지는 않았지만 북해도 내 방문한 호텔 중에 가장 맛있었습니다. 다음에 방문해도 꼭 이용할 생각입니다.

Cons:

흡연실이 2층이 아닌 1층에 있어 매번 프런트 직원과 눈이 마주치게 되는점이 조금 아쉬웠네요. 매번 인사하는 직원들에게 미안한 마음이 들어 조금 불편했습니다.

2026-05-12 • via Nuitee
R
ROSNANI • solo_traveller • sg
7
Cons:

Amenities need to collect from lobby. Not convenient for guests with young children & elderly.

2026-05-07 • via Nuitee