Hotel Paraiso Las Palmas

Hotels
7.4 (390 reviews)
SANGINES 206 COLONIA CARLOS PACHECO , Ensenada , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Location
Clean rooms
Attentive staff
Cons:
Dirty rooms
Rude service
Poor amenities

Categories

Cleanliness
6.9
Several reviews mention dirty rooms and general neglect, indicating poor cleanliness.
Service
7.9
Mixed reviews on service; some report attentive staff, while others mention rude interactions.
Location
8.9
Consistently praised in reviews for being a prime spot.
Room Quality
6.9
Complaints about room conditions and amenities, indicating below average quality.
Amenities
6.4
Negative feedback about lack of air conditioning and old amenities.
Value for Money
7.4
Criticism over perceived poor value relative to condition and service.
Food and Beverage
7.4
Not directly reviewed; assumed standard for hotel without breakfast offered.
Overall Experience
7.4
General mixed feelings; some enjoyed stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:23

Property Description

Luxurious Accommodation
Hotel Paraiso Las Palmas, nestled in Ensenada near Playa Hermosa, offers a serene escape with its outdoor pool and lush garden. The 3-star hotel boasts a 24-hour front desk and free WiFi, ensuring convenience and connectivity for all guests.

Family-Friendly Environment
With spacious family rooms available, this hotel is perfect for a relaxing getaway with your loved ones. Each room is equipped with essential amenities like a desk, TV, and private bathroom, promising a comfortable stay for all.

Convenient Location
Conveniently located just 2.3 km from Playa Hermosa and with easy access to Tijuana International Airport, Hotel Paraiso Las Palmas is the ideal choice for both leisure and business travelers. Book now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 390 reviews
Cleanliness: 6.9
Service: 7.9
Location: 8.9
Room Quality: 6.9
Amenities: 6.4
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 7.4
H
hector couple mx
9
TRANQUILIDAD Y CONFORT
Pros:

NO OFRECIERON DESAYUNO.
MUY BUENA TRANQUILIDAD.
EXCELENTE EN CHECK OUT.

Cons:

LA ACTIVACION DE LA TV.

2026-08-11 via Nuitee
C
Caballero couple mx
4
menos que.mas
Pros:

que fue planta bajar y las camas y que esta serca del centro

Cons:

que no abia aire acondicionado y que solo abia.un abanico que ni juraba y.me lo tuvieron que cambiar y no funcionaba.la tele hasta que vinieron y no.muy bien y aparate la regadera estaba en
mal.estafoy alberca muy sucia

2026-08-07 via Nuitee
H
Hirales Salas family_with_children mx
10
2026-08-07 via Nuitee
A
Alma solo_traveller mx
10
2026-08-06 via Nuitee
I
Ismael family_with_children mx
10
Muy cómoda
Pros:

Todo. Solo que siento que falta un elevador para no subir escaleras. Y darle una remodelación a la alberca

2026-08-06 via Nuitee
M
Maria family_with_children us
5
Pros:

New floors, that’s the only thing.

Cons:

The internet is the worst. It doesn’t work at all. The pool was dirty, and nobody cared about it. The restrooms by the pool were closed so I have to go to ask them if they could open them which they only opened one.

2026-08-04 via Nuitee
S
Stephanie couple us
1
Not worth it, never again.
Pros:

Only the location

Cons:

The staff was very rude and discriminatory towards us and other people that were also from California. For some reason the people from Ca, coincidentally, all had to wait for their rooms because they weren’t ready at check in time, but oddly everyone with Mexico identification and license plates all got a room as soon as they walked up to check in. By the time we got a room, we were given a room with no a/c because they were out of the rooms that came with one. So since all we had was a a plug in fan, we had to leave the windows open and so we heard everything and everyone all night long. On top of that, they leave super bright lights on in the hallways, and those were shining through the window and in my face as I laid in bed because the fan was constantly moving the curtains. The shower door was very hard to slide open and close and we only had one channel on the tv that was very difficult to figure out to turn on. Oh and the floors were still wet when we walked in. Never again.

2026-08-03 via Nuitee
A
ABDIEL couple mx
7
TODO MUY BIEN PERO MUY ESTRICTO EL ENCARGADO SOBRE LAS INSTALACIONES POR QUE LLEVAMOS UNA MASCOTA UN
Pros:

CUAL DESAYUNO SI NI RESTAURANTE MIRAMOS Y NUNCA NOS DIJERON SI HABIA ALGUNO

Cons:

EL TRATO DEL ENCARGADO MUY SERIO Y POCO ACCESIBLE Y LA VERDAD NO NOS GUSTO MUCHO ESA PARTE DEL ENCARGADO

2026-08-03 via Nuitee
F
Francisco extended_group us
4
Outdated, abandoned looking, better options out there.
Pros:

Lots of parking
good location

Cons:

WiFi is horrible, beds were not your standard queen size they were a lot smaller, noisy all night, requested a room way in advance due to being pregnant, wanted a room further away from noise and staff immediately declined stating that all rooms where fully booked, which is hard to believe because this is huge hotel with lots of rooms. They demanded a cash deposit upon arrival, you gotta check out a clothing iron in the office, there is no hair dryer in the room, outdated rooms and towels where clean but in a very old condition.

They gotta step it up because there are better options out there for paying a bit more.

2026-07-23 via Nuitee
M
María Guadalupe solo_traveller mx
9
2026-07-15 via Nuitee
M
Marcos family_with_children mx
8
Bueno para pasar la noche.
Pros:

Precio y ubicación

Cons:

El wifi cuatro passwords y ninguno con calidad decente, solo pude usarlo una hora y ya no había señal ni en la tarde noche, ni por la mañana.
El agua del grifo, muy mala para enjuagarse o lavarse la boca.

2026-07-14 via Nuitee
A
Adalberto couple mx
8
buena ubicación
Pros:

muy bien ubicado

Cons:

detrás del hotel hay una cancha de padel y se escucha

2026-07-13 via Nuitee
C
Carmona couple mx
7
Pros:

Room was big, AC worked perfectly.

Cons:

WiFi was trash. TV did not work. Jacuzzi was not on and water was dirty.

2026-07-13 via Nuitee
C
Carlos solo_traveller mx
10
2026-07-13 via Nuitee
C
Cecilio couple mx
8
Agradable
Pros:

Excelente ubicación y tienes todo muy cerca

Cons:

Restaurants

2026-07-13 via Nuitee
A
Aviña Lozano extended_group mx
8
2026-07-11 via Nuitee
E
Elsa Maria couple mx
10
Viaje de descanso en pareja
Pros:

El check in lo pudimos realizar antes de la hora acordada, las habitaciones muy amplias y comodas

Cons:

La television es muy pequeña

2026-07-07 via Nuitee
J
Juan extended_group mx
5
Tiring
Pros:

Cleanliness

Cons:

Location, facilities

2026-07-07 via Nuitee
M
mendoza solo_traveller us
10
Pros:

Lo limpio y tranquilo todo exelente trato lo mejor de lo mejor

2026-07-06 via Nuitee
V
Víctor Josué solo_traveller mx
9
2026-06-29 via Nuitee