Hotel Paraiso Las Palmas

Hotels
7.4 (390 reviews)
SANGINES 206 COLONIA CARLOS PACHECO , Ensenada , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Location
Clean rooms
Attentive staff
Cons:
Dirty rooms
Rude service
Poor amenities

Categories

Cleanliness
6.9
Several reviews mention dirty rooms and general neglect, indicating poor cleanliness.
Service
7.9
Mixed reviews on service; some report attentive staff, while others mention rude interactions.
Location
8.9
Consistently praised in reviews for being a prime spot.
Room Quality
6.9
Complaints about room conditions and amenities, indicating below average quality.
Amenities
6.4
Negative feedback about lack of air conditioning and old amenities.
Value for Money
7.4
Criticism over perceived poor value relative to condition and service.
Food and Beverage
7.4
Not directly reviewed; assumed standard for hotel without breakfast offered.
Overall Experience
7.4
General mixed feelings; some enjoyed stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:23

Property Description

Luxurious Accommodation
Hotel Paraiso Las Palmas, nestled in Ensenada near Playa Hermosa, offers a serene escape with its outdoor pool and lush garden. The 3-star hotel boasts a 24-hour front desk and free WiFi, ensuring convenience and connectivity for all guests.

Family-Friendly Environment
With spacious family rooms available, this hotel is perfect for a relaxing getaway with your loved ones. Each room is equipped with essential amenities like a desk, TV, and private bathroom, promising a comfortable stay for all.

Convenient Location
Conveniently located just 2.3 km from Playa Hermosa and with easy access to Tijuana International Airport, Hotel Paraiso Las Palmas is the ideal choice for both leisure and business travelers. Book now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 390 reviews
Cleanliness: 6.9
Service: 7.9
Location: 8.9
Room Quality: 6.9
Amenities: 6.4
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 7.4
E
elias • solo_traveller • mx
7
Pros:

The room was clean

Cons:

No hot water and no wi-fi !!

2026-09-15 • via Nuitee
M
Manuela • solo_traveller • us
1
2026-09-13 • via Nuitee
A
Agustin • solo_traveller • us
6
Cons:

Shower didn't work properly
Sink faucet didn't work properly

2026-09-11 • via Nuitee
V
Víctor Hugo • solo_traveller • mx
10
Pros:

Lo de siempre, la ubicación e instalaciónes

Cons:

La falta de A/C en el primer piso, hago este comentario por mi situación de discapacidad, ya que no me es fácil subir a un segundo piso, por lo demás, todo excelente

2026-09-10 • via Nuitee
V
Valdez • solo_traveller • us
1
Pros:

La área de descanso

Cons:

No me gustó el personal poco profesional y no cuenta con los servicios que mencionan en la aplicación las llave descompuesta del baño y dijieron que no la podian arreglar otras cosas mas

2026-09-08 • via Nuitee
N
Nuñez • solo_traveller • mx
10
Pros:

Excelente ubicación, cuarto limpio, personal amable, todo muy bien 👍

2026-08-17 • via Nuitee
H
hector • couple • mx
9
TRANQUILIDAD Y CONFORT
Pros:

NO OFRECIERON DESAYUNO.
MUY BUENA TRANQUILIDAD.
EXCELENTE EN CHECK OUT.

Cons:

LA ACTIVACION DE LA TV.

2026-08-11 • via Nuitee
C
Caballero • couple • mx
4
menos que.mas
Pros:

que fue planta bajar y las camas y que esta serca del centro

Cons:

que no abia aire acondicionado y que solo abia.un abanico que ni juraba y.me lo tuvieron que cambiar y no funcionaba.la tele hasta que vinieron y no.muy bien y aparate la regadera estaba en
mal.estafoy alberca muy sucia

2026-08-07 • via Nuitee
H
Hirales Salas • family_with_children • mx
10
2026-08-07 • via Nuitee
I
Ismael • family_with_children • mx
10
Muy cómoda
Pros:

Todo. Solo que siento que falta un elevador para no subir escaleras. Y darle una remodelación a la alberca

2026-08-06 • via Nuitee
A
Alma • solo_traveller • mx
10
2026-08-06 • via Nuitee
M
Maria • family_with_children • us
5
Pros:

New floors, that’s the only thing.

Cons:

The internet is the worst. It doesn’t work at all. The pool was dirty, and nobody cared about it. The restrooms by the pool were closed so I have to go to ask them if they could open them which they only opened one.

2026-08-04 • via Nuitee
S
Stephanie • couple • us
1
Not worth it, never again.
Pros:

Only the location

Cons:

The staff was very rude and discriminatory towards us and other people that were also from California. For some reason the people from Ca, coincidentally, all had to wait for their rooms because they weren’t ready at check in time, but oddly everyone with Mexico identification and license plates all got a room as soon as they walked up to check in. By the time we got a room, we were given a room with no a/c because they were out of the rooms that came with one. So since all we had was a a plug in fan, we had to leave the windows open and so we heard everything and everyone all night long. On top of that, they leave super bright lights on in the hallways, and those were shining through the window and in my face as I laid in bed because the fan was constantly moving the curtains. The shower door was very hard to slide open and close and we only had one channel on the tv that was very difficult to figure out to turn on. Oh and the floors were still wet when we walked in. Never again.

2026-08-03 • via Nuitee
A
ABDIEL • couple • mx
7
TODO MUY BIEN PERO MUY ESTRICTO EL ENCARGADO SOBRE LAS INSTALACIONES POR QUE LLEVAMOS UNA MASCOTA UN
Pros:

CUAL DESAYUNO SI NI RESTAURANTE MIRAMOS Y NUNCA NOS DIJERON SI HABIA ALGUNO

Cons:

EL TRATO DEL ENCARGADO MUY SERIO Y POCO ACCESIBLE Y LA VERDAD NO NOS GUSTO MUCHO ESA PARTE DEL ENCARGADO

2026-08-03 • via Nuitee
F
Francisco • extended_group • us
4
Outdated, abandoned looking, better options out there.
Pros:

Lots of parking
good location

Cons:

WiFi is horrible, beds were not your standard queen size they were a lot smaller, noisy all night, requested a room way in advance due to being pregnant, wanted a room further away from noise and staff immediately declined stating that all rooms where fully booked, which is hard to believe because this is huge hotel with lots of rooms. They demanded a cash deposit upon arrival, you gotta check out a clothing iron in the office, there is no hair dryer in the room, outdated rooms and towels where clean but in a very old condition.

They gotta step it up because there are better options out there for paying a bit more.

2026-07-23 • via Nuitee
M
María Guadalupe • solo_traveller • mx
9
2026-07-15 • via Nuitee
M
Marcos • family_with_children • mx
8
Bueno para pasar la noche.
Pros:

Precio y ubicación

Cons:

El wifi cuatro passwords y ninguno con calidad decente, solo pude usarlo una hora y ya no había señal ni en la tarde noche, ni por la mañana.
El agua del grifo, muy mala para enjuagarse o lavarse la boca.

2026-07-14 • via Nuitee
C
Carmona • couple • mx
7
Pros:

Room was big, AC worked perfectly.

Cons:

WiFi was trash. TV did not work. Jacuzzi was not on and water was dirty.

2026-07-13 • via Nuitee
C
Carlos • solo_traveller • mx
10
2026-07-13 • via Nuitee
A
Adalberto • couple • mx
8
buena ubicación
Pros:

muy bien ubicado

Cons:

detrás del hotel hay una cancha de padel y se escucha

2026-07-13 • via Nuitee