LOL-HA Cancún Hotel Boutique

Hotels
8.2 (1869 reviews)
Jesús Martínez Ross SM307 MZ344 LT1 , Cancún , mx
+52 998 483 6122

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Difficult access during rain
Slow service during breakfast

Categories

Cleanliness
7.91
The hotel was very clean and well-maintained. However, access was difficult due to road conditions.
Service
8.88
Staff were friendly and accommodating, providing great assistance during our stay.
Location
7.42
The location has some issues, such as rough roads and difficulty accessing the hotel in bad weather.
Room Quality
8.37
Rooms were spacious and comfortable, providing a great environment for relaxation.
Amenities
8.4
Good amenities, including a nice pool and decent breakfast options.
Value for Money
8.36
The hotel offers good value for the services and quality provided.
Food and Beverage
7.91
Breakfast was very good, but service at breakfast was slow on occasion.
Overall Experience
8.38
Overall, a satisfying experience with some minor issues regarding location and access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:21

Property Description

Luxurious Accommodation with Stunning Pool Views
Located in Cancún, just 2 km from Cancun Underwater Museum, LOL-HA Hotel Boutique offers a serene escape with a garden, terrace, and on-site restaurant. The 3-star hotel provides modern amenities including free WiFi, room service, and a 24-hour front desk. Guests can enjoy a refreshing dip in the outdoor pool and unwind in rooms featuring air conditioning, flat-screen TVs, and picturesque pool views.

Convenient Location and Exceptional Service
With Cancun Government Palace and Cancun Bus Station within 12 km, LOL-HA Hotel Boutique is centrally situated for exploring the city. The hotel also offers free private parking and is only 7 km away from Cancún International Airport, ensuring a hassle-free stay for guests.

Relaxing Atmosphere and Personalized Comfort
Indulge in comfort with a private bathroom, free toiletries, and a hairdryer in each room at LOL-HA Hotel Boutique. Whether you're here for leisure or business, our tranquil setting and attentive staff guarantee a memorable experience. Book your stay now for a truly unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 1869 reviews
Cleanliness: 7.91
Service: 8.88
Location: 7.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
R
Roxana • solo_traveller • be
7
2026-08-15 • via Nuitee
G
Gino • solo_traveller • it
5
2026-08-15 • via Nuitee
M
Marvin • couple • de
9
Pros:

Schöne Anlage, nicht weit weg vom Flughafen große Zimmer

Cons:

Kein Shuttle Service (800 Pesos) der Weg bis zum Hotel war deutlich länger als erwartet, da dieser nicht asphaltiert ist. Ein Uber dorthin ist teuer man sollte mit eigenem Auto anreisen und Zeit mitbringen.

2026-08-15 • via Nuitee
W
Winfried • extended_group • ch
8
Für eine Nacht ok
Pros:

Schöne Gartenanlage und sehr ruhig

Cons:

Es war sehr schlecht weit abgelegen und wegen der nicht ausgebauten Strassen schlecht zugänglich.
Das Frühstück war zwar inklusive aber eher mager. (Alibifunktion)

2026-08-14 • via Nuitee
R
RADAMES • extended_group • mx
9
LOL HA, un excelente lugar para descansar, pasarla bien y divertirse...
Pros:

A nosotros nos toco viajar en familia y nos gusto mucho las instalaciones generales, la alberca estaba muy cómoda, limpia y con camastros suficientes para descansar, Las habitaciones muy limpias y amplias. Punto y aparte la atención de todo su personal, todos muy amables y cálidos. Fue una linda experiencia para nosotros, ampliamente recomendable. Nosotros volveríamos a hospedarnos en LOL HA.

2026-08-14 • via Nuitee
S
Stanislas • solo_traveller • fr
10
2026-08-14 • via Nuitee
B
Bacco • solo_traveller • ar
7
Pros:

El hotel tiene una buena relación precio calidad. Quizás deberían revisar algunos detalles

Cons:

Un alacrán en el baño, que a nadie del personal le importó ni le llamo la atención

2026-08-14 • via Nuitee
C
Carlos • couple • mx
10
2026-08-14 • via Nuitee
F
Fieke • solo_traveller • nl
8
2026-08-13 • via Nuitee
P
Pedro • couple • es
10
Pros:

Amabilidad del personal, piscina.

2026-08-12 • via Nuitee
C
CASANDRA • family_with_children • mx
10
paraiso tropical
Pros:

de verdad que es un paraiso escondido, no te imaginas lo lindo que es y el recibimiento de Gaston inmejorable, todo impecable la verdad es muy economico para lo que ofrecen a 9min del aeropuerto pero me alojare ahi por mas dias cuando vaya a cancun de verdad lamente no haberme quedado mas días por mi vuelo, exquisito el desayuno un ambiente familiar y cuidado hasta el ultimo detalle

Cons:

la atencón de Gastón fue excelente, calida, amable, y el lugar no imaginas que sea tan lindo llegas y es literal un pequeño paraiso que no quisieras salir las habitaciones decoradas creo hasta con cariño muy confortable y el precio increible para lo que ofrecen

2026-08-12 • via Nuitee
K
Kristian • couple • hu
10
Ár kíváló, tiszta, praktikus, barátságos szállás!
Pros:

Személyzet barátságos, tiszta és praktikus szállás. Pont annyi amennyi kell, egy búvár vakációhoz, nem több, nem kevesebb.

Cons:

Az utcai környezet nem a legszebb a környéken.

2026-08-12 • via Nuitee
D
Debora • solo_traveller • br
9
Pros:

Very relaxing environment, convenient located near the airport and extremely friendly staff.

Cons:

Could offer fruit and lactise free option for breakfast. Restaurant menu doesnt offer many good options either.

2026-08-12 • via Nuitee
C
CG • solo_traveller • bz
8
A well hidden little gem
Pros:

Very nice and clean place. Room was nicely decor and very large. Nice pool area.

Cons:

From the hotel point of view everything was great. The road that leads to it a little chsllenging. But worth the drive.

2026-08-12 • via Nuitee
L
lucas1422 • solo_traveller • ar
9
Pros:

Un oasis natural, el entorno de la pileta muy bonito

Cons:

La ubicación, si bien es cerca del aeropuerto, motivo por el que lo elegimos, se encuentra en el medio de la nada, zona de fincas y selva, muy peligroso para entrar o salir sin conocer e incluso los taxistas y Uber nos comentaron que la zona era muy peligrosa

2026-08-12 • via Nuitee
K
KATINKA VAN SNICK • solo_traveller • be
7
Pros:

The swimming pool

Cons:

Plastic water bottles for a boutique hotel?
The pasta was so little so you better call it a starter instead.
Chicken boneless are just fritted chicken dips.
A taxi to the airport costs 800 instead I payed 165 so how crazy 😧

2026-08-11 • via Nuitee
A
Antonia • couple • es
9
2026-08-11 • via Nuitee
E
Elena • couple • es
8
Cerca del aeropuerto y muy cuidado
Pros:

habitacion grande e instalaciones comodas. al lado del aeropuerto.

Cons:

precio

2026-08-11 • via Nuitee
A
Anja • family_with_children • de
8
Die Lage des Hotels und finden ist eine "kleine" Herausforderung. Ansonsten alles bestens!
Pros:

Das Hotel ist sehr hübsch angelegt, mit Pool und vielen Pflanzen, Bar und sehr guten Frühstück. Ihr müsst unbedingt den Cafe de Olla probieren!!! So lecker. Das Personal war sehr freundlich.

2026-08-11 • via Nuitee
B
Beatrice • couple • it
8
Perfetta per una tappa da aereoporto
Pros:

Vicina all’aeroporto; camera spaziosa; location molto carina.

Cons:

Letto scomodo; sono stati inaffidabili con delle informazioni riguardo alla possibilità di utilizzare il locker/storage dei bagagli dandomi prima conferma e poi ritirando la parola data; la colazione offerta è molto semplice, altre opzioni sono a pagamento

2026-08-10 • via Nuitee