LOL-HA Cancún Hotel Boutique

Hotels
8.2 (1869 reviews)
Jesús Martínez Ross SM307 MZ344 LT1 , Cancún , MX
+52 998 483 6122

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Difficult access during rain
Slow service during breakfast

Categories

Cleanliness
7.91
The hotel was very clean and well-maintained. However, access was difficult due to road conditions.
Service
8.88
Staff were friendly and accommodating, providing great assistance during our stay.
Location
7.42
The location has some issues, such as rough roads and difficulty accessing the hotel in bad weather.
Room Quality
8.37
Rooms were spacious and comfortable, providing a great environment for relaxation.
Amenities
8.4
Good amenities, including a nice pool and decent breakfast options.
Value for Money
8.36
The hotel offers good value for the services and quality provided.
Food and Beverage
7.91
Breakfast was very good, but service at breakfast was slow on occasion.
Overall Experience
8.38
Overall, a satisfying experience with some minor issues regarding location and access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:21

Property Description

Luxurious Accommodation with Stunning Pool Views
Located in Cancún, just 2 km from Cancun Underwater Museum, LOL-HA Hotel Boutique offers a serene escape with a garden, terrace, and on-site restaurant. The 3-star hotel provides modern amenities including free WiFi, room service, and a 24-hour front desk. Guests can enjoy a refreshing dip in the outdoor pool and unwind in rooms featuring air conditioning, flat-screen TVs, and picturesque pool views.

Convenient Location and Exceptional Service
With Cancun Government Palace and Cancun Bus Station within 12 km, LOL-HA Hotel Boutique is centrally situated for exploring the city. The hotel also offers free private parking and is only 7 km away from Cancún International Airport, ensuring a hassle-free stay for guests.

Relaxing Atmosphere and Personalized Comfort
Indulge in comfort with a private bathroom, free toiletries, and a hairdryer in each room at LOL-HA Hotel Boutique. Whether you're here for leisure or business, our tranquil setting and attentive staff guarantee a memorable experience. Book your stay now for a truly unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 1869 reviews
Cleanliness: 7.91
Service: 8.88
Location: 7.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
Ángel Gabriel • solo_traveller • mx
10
2026-09-18 • via Nuitee
M
MARIA-STYLIANI • couple • gr
6
Vielleicht ok für eine Nacht wenn man tolerant ist
Pros:

Personal sehr freundlich, Frühstück ganz ok

Cons:

Die Straße um dort anzukommen ist gar nicht so einfach wie es auf der Karte ausschaut bzw. man muss auf Erde Straße fahren mit sehr große Steine
Im Badezimmer ist alles oxidiert und man fühlt sich überhaupt nicht wohl

2026-09-18 • via Nuitee
J
Juan Diego • couple • mx
6
2026-09-17 • via Nuitee
L
Lila • couple • us
1
Cons:

Hotel staff tried to scam more money out of us and gave us an ultimatum of either paying additional money on top of our prepaid reservation to stay or canceling on our own and paying the cost of the reservation in full. Absolutely horrible experience.

2026-09-17 • via Nuitee
R
Robert • solo_traveller • ca
10
2026-09-17 • via Nuitee
J
Joss • extended_group • mx
10
2026-09-17 • via Nuitee
R
roman • solo_traveller • ch
10
2026-09-17 • via Nuitee
K
Kenia • extended_group • es
10
Pros:

muy bien, muy cómodo, cerca del aeropuerto. el desayuno pequeño, pero correcto.

2026-09-16 • via Nuitee
D
Deborah • solo_traveller • il
1
2026-09-14 • via Nuitee
A
Antonella • couple • be
9
2026-09-14 • via Nuitee
N
Natalia • couple • es
9
2026-09-14 • via Nuitee
L
Liesje • family_with_children • be
7
2026-09-13 • via Nuitee
B
Brown • couple • gb
9
2026-09-13 • via Nuitee
D
Dirix • solo_traveller • be
7
2026-09-13 • via Nuitee
J
JAVIER ESQUIVEL • solo_traveller • mx
10
Excelente servicio
Pros:

Excelente servicio, personal muy amable

2026-09-13 • via Nuitee
C
Carlos Baubet • solo_traveller • uy
8
Pros:

La alberca

Cons:

Demora en la atención

2026-09-11 • via Nuitee
E
Ever • solo_traveller • co
7
Pros:

La cama

2026-09-10 • via Nuitee
E
Emmanuel • solo_traveller • gb
6
Pros:

Good facilities

Cons:

The location was the only drawback for me.

2026-09-10 • via Nuitee
G
Gabriel • solo_traveller • mx
9
Pros:

El lugar es agradable, y la comida buena

Cons:

La ubicación, ya que la zona está fea y de noche ir al hotel se siente muy peligroso. Sería bueno informar que la zona donde se encuentra no es la mas bonita y fácilmente accesible. Ya que hay partes donde no hay pavimento y es tierra por donde sw cirucla

2026-09-08 • via Nuitee
C
Cristian • family_with_children • co
7
Muy buena
Pros:

La atención es muy buena

Cons:

La ubicación

2026-09-08 • via Nuitee