Casa Azulai Puebla Hotel Boutique

Hotels
9.2 (183 reviews)
Av. 2 Oriente # 808, Col. Centro , Puebla , mx

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Terrace
Family rooms
Pets allowed
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good food
Cons:
Noise from traffic
Malodorous room
Issues with amenities

Categories

Cleanliness
8.53
Several reviews mentioned cleanliness positively, but one indicated a mal olor.
Service
10
Most reviews praised the service as friendly and helpful.
Location
9.5
The location was often mentioned as excellent, being close to attractions.
Room Quality
8.54
Mixed sentiments; some rooms had issues like ruido exterior and malfunctioning amenities.
Amenities
8.99
Amenities were generally appreciated, though some issues with the rooftop access were noted.
Value for Money
9.52
Overall value was seen positively, especially considering the location and service.
Food and Beverage
8.98
Breakfast was noted as good, with a few mentions of delays but worth it.
Overall Experience
9.53
Generally positive experiences reported, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 13:42

Property Description

Central Location: Located in the heart of Puebla, Casa Azulai Puebla Hotel Boutique offers easy access to popular attractions such as Puebla Convention Centre and Amparo Museum.

Comfort and Convenience: Enjoy the convenience of room service, a 24-hour front desk, and free WiFi during your stay at this 4-star hotel. The hotel also offers comfortable family rooms for a relaxing stay.

Dining and Relaxation: Indulge in delicious meals at the hotel's restaurant, unwind with a drink at the bar, or soak in the ambiance on the terrace. Experience a perfect blend of comfort and luxury at Casa Azulai Puebla Hotel Boutique.

Experience the charm of Casa Azulai Puebla Hotel Boutique and book your stay today for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Location

Guest Reviews

9.2
Based on 183 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
F
Fernando • solo_traveller • mx
3
Decepcionada
Pros:

Habitaciones amplias

Cons:

olia a drenaje la primera habitacion, la segunda porque me cambiaron esa habitacion se le salia el agua de la parte de abajo de la taza y las almohadas olian a sudor al día siguiete deje el hotel no me devolvieron el dinero de los dos dias que no ne quede en ese hotel tuve que buscar otro. Fue muy mala experiencia

2026-06-20 • via Nuitee
S
Sinai • couple • us
10
Placentero
Pros:

Está súper cómodo

Cons:

Que no tiene estacionamiento pero con solo descargar la app del parquímetro de la ciudad hay mucho al rededor

2026-06-15 • via Nuitee
A
Adriana • family_with_children • mx
9
Pros:

El hotel en general esta muy bien, servicio y habitaciones. Cuenta con elevador el cual fue de gran ayuda para mi mamá de 94 años. El personal del hotel fue muy amable con nosotros. Y tiene un arreglo con un estacionamiento cercano al lugar que por un monto adicional puedes dejar tu carro. Esta a 2 cuadras de donde empieza el zocalo de puebla.

2026-06-04 • via Nuitee
M
Maxime • solo_traveller • ca
7
Pros:

Friendly and helpful staff. The building is lovey and has character. Close to the city centre.

Cons:

Hotel has no soundproofing. There are bars nearby that blast music until 2am. Try to request a room that doesn't look onto the street.

2026-06-01 • via Nuitee
N
Naara Bernice • solo_traveller • mx
8
Pros:

El espejo

Cons:

La iluminación muy tenue

2026-05-25 • via Nuitee
M
Monica • solo_traveller • mx
10
Pros:

La cama muy comoda.

Cons:

Que no tenga estacionamiento propio y hay que ir a dejar el auto a otro lado

2026-05-16 • via Nuitee
A
Alfredo • extended_group • mx
10
Buen lugar
2026-05-10 • via Nuitee
G
Galindo • solo_traveller • mx
9
Excelente lugar...
Pros:

La habitación tenía un gran espacio al igual que el baño, la arquitectura es muy bonita, internet rápido, televisores modernos, aire acondicionado funcional.

Cons:

Las cobijas olían un poco a humedad.

2026-05-04 • via Nuitee
J
JoAnn • solo_traveller • us
10
Pros:

Everything was great! Location, the staff, the room.

Cons:

N/A

2026-04-28 • via Nuitee
K
Kyle • couple • us
10
Pros:

Location, hospitality, parking and price

Cons:

Nada

2026-04-27 • via Nuitee
C
Claudia • extended_group • us
10
Beautifully restored colonial building with optimal location
Pros:

It is a beautifully restored building. Well located at walking distance from El Parian, the Artists zone, the handcrafts market and downtown.

2026-04-26 • via Nuitee
O
Oswaldo • extended_group • us
9
2026-04-20 • via Nuitee
G
Gerardo • couple • mx
7
2026-04-13 • via Nuitee
C
Christina • couple • us
10
Best vacation in a long time
Pros:

Very delicious breakfast.

2026-04-10 • via Nuitee
P
palma • couple • ar
8
2026-03-30 • via Nuitee
J
JEANETTE • family_with_children • mx
8
2026-03-18 • via Nuitee
H
HECTOR • family_with_children • mx
1
Cons:

He pedido mi factura y no me la dan , me hicierón la humillación de hacer una sin valor fiscal a pesar de darles mi constancia fiscal y sigo esperando sin respuesta.

No tiene comidas ni cenas ni servicio al cuarto solo desayuno que empiezan hasta mucho después de las 8

2026-03-07 • via Nuitee
M
MARIBEL MARGARITA • extended_group • mx
10
2026-03-02 • via Nuitee
E
Espinosa Pinto • extended_group • mx
9
En general estuvo agradable
Pros:

Excelente ubicación. No consumimos desayuno. Agradable ambiente. Los cuartos cómodos

Cons:

Que no se incluya el desayuno en la estancia.

2026-02-26 • via Nuitee
M
Maximilian • extended_group • de
9
Alles wunderbar, tolles Preis-Leistungsverhältnis
Pros:

Tolle Lage, sehr nettes Personal und wunderschönes Gebäude

Cons:

Ablagemöglichkeiten fehlen im Zimmer

2026-02-12 • via Nuitee