Hilton Garden Inn St Augustine-Historic District

Hotels
•
Hilton Garden Inn
8.8 (640 reviews)
1600 N Ponce De Leon Blvd , St. Augustine , us
+1 904-664-2022

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Great staff
Location
Comfortable rooms
Cons:
High parking fees
Limited breakfast hours
Overpriced for the season

Categories

Cleanliness
8.69
Several mentions of cleanliness, but issues with poor room maintenance were noted.
Service
9.66
Generally attentive staff, but long wait times during check-in and check-out were problematic.
Location
9.7
Location was frequently praised and described as great.
Room Quality
8.65
Rooms were referred to as clean but some showed signs of aging.
Amenities
8.18
Amenities were primarily à la carte, which was regarded as a downside.
Value for Money
8.64
Overpriced during the season, with parking and hidden fees affecting value perception.
Food and Beverage
7.69
Limited breakfast options and scheduling complaints were noted.
Overall Experience
9.16
An overall pleasant stay despite a few concerns with service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:02

Property Description

Convenient Location and Modern Amenities
Located in St. Augustine, just 500 metres from Freedom Trail, Hilton Garden Inn St Augustine-Historic District offers a comfortable stay with an outdoor pool, fitness centre, and free WiFi.

Dining and Relaxation Options
Guests can enjoy dining at the on-site restaurant, unwinding at the bar, or taking in the views from the terrace. The hotel also features a snack bar for quick bites.

Professional Services and Nearby Attractions
With a business area, 24-hour front desk assistance, and proximity to popular landmarks like Castillo de San Marcos, this 3-star hotel ensures a convenient and memorable stay.

Book your stay at Hilton Garden Inn St Augustine-Historic District for a delightful experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 640 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.16
E
Elvia • couple • us
10
Amazing stay
Pros:

Great

Cons:

The black guy at the desk

2026-08-12 • via Nuitee
L
Liban • solo_traveller • us
3
Pros:

La ubicación

Cons:

La limpieza en las avitacion

2026-08-09 • via Nuitee
B
Brittany • family_with_children • us
8
2026-08-06 • via Nuitee
V
Vittorio • solo_traveller • gb
7
Pros:

Pool was great and all but 1 staff were excellent

Cons:

1 x reception staff, who was on his mobile on our arrival, was very unwelcoming on checkin. Offered minimal information so we had to ask numerous questions, even down to where was the lift. As we left the hotel for the first evening, he was sat on a guest sofa again on his mobile which summed up his customer service skills

2026-08-06 • via Nuitee
C
Cordoba • family_with_children • us
10
2026-08-05 • via Nuitee
Y
Yanina • couple • ar
8
Pros:

Habitación amplia y cómoda . Posibilidad de desayuno . Solo estuve una noche

2026-08-04 • via Nuitee
V
Vrechek • extended_group • us
10
We really appreciated the staff working thru some tough situations and naking efforts to send us sunglasses my husband f
Pros:

Nicely appointed; fresh and clean

Cons:

Nothing

2026-07-23 • via Nuitee
B
Brian • couple • us
9
2026-07-19 • via Nuitee
J
James • couple • us
6
stay was fine but wasn't happy to have to pay for parking
Pros:

liked the convenience to downtown and attractions. hotel was nice and clean

Cons:

Didn't like and wasn't advised at check in that I was going to be charged $30 for parking on the hotel property.

2026-07-16 • via Nuitee
C
Colleen • solo_traveller • us
10
Pros:

Beautiful room and hotel. Upscale accommodations without the price. I would definitely stay here again

2026-07-15 • via Nuitee
J
Jonathan • couple • us
1
The stay overall was ok, then hit with another $90 charge?? RIPOFF
Pros:

$30 a day to park after paying dearly for a room?? This charge was not explained to us and then shows up on our bill. I would have parked on the street if I had known. This is a total rip- off!

Cons:

Parking fee

2026-07-14 • via Nuitee
P
Patricia • family_with_children • br
5
Pros:

It is clean

Cons:

Far from central location, pricey parking lot

2026-07-09 • via Nuitee
A
Angela • couple • us
8
Pros:

Close to lots of things to do

Cons:

The excessive parking fee daily and the fruit flies by the bar and restaurant daily

2026-07-08 • via Nuitee
T
tracil674 • Family • Oahu, Hawaii
6
Not transparent, hidden fees, consent not obtained for charges.
Pros:

Room and beds were clean. Staff asked husband for his credit card for incidentals, then charged $30 for parking, without informing him. When questioned, we were told the charge is on the website and welcome letter. I was sent neither since I booked through 3rd party. Additionally, breakfast buffet is not included, it is $16 per person for average hotel breakfast. Hilton Honors doesn't get you parking or breakfast, only points at this location.

2026-07-06 • via Tripadvisor
D
Deblin • couple • us
8
Overall, I would stay again because the location to the historic district was close.
Pros:

The customer service was extremely helpful and professional. The property is clean and you will see someone cleaning somewhere throughout the day.

Cons:

This may be minor to some, however, I personally need the ac cooling the room at all times. Also, there need to have smart tvs in each room . I was not able to watch a movie by casting my iPhone.

2026-07-06 • via Nuitee
H
Helen • solo_traveller • es
9
2026-06-30 • via Nuitee
S
sandi • solo_traveller • us
9
2026-06-25 • via Nuitee
T
tinagail8462 • Couples • Louisville, Kentucky
10
Great Location & Outdoor Pool
Pros:

This resort is very nice, clean, and in a great location. The food is delicious, and the staff is helpful and friendly. Our room was spacious and clean with plenty of towels, great water pressure, and the bed was comfortable. The pool was enjoyable and a great place to relax.

2026-06-22 • via Tripadvisor
T
Tiffany • couple • us
10
Pros:

We walked everywhere we went. Hotel was very helpful with suggestions.

2026-06-22 • via Nuitee
C
Chambless • solo_traveller • us
10
Amazing Service
Pros:

It was close to where I needed to be. Good location. The rooms where super nice and quiet. I've never been in a cleaner hotel. The staff was amazing and helpful. I couldn't have picked a better spot and hotel. Beautiful in the historic district.

Cons:

You had to pull the door shut when you left. It is really tight seal on the door so when you came in or left you had to pull or push it all the way shut. The only other thing was the glass shower door kept trying to open while I was showering.

2026-06-22 • via Nuitee