Hilton Garden Inn St Augustine-Historic District

Hotels
Hilton Garden Inn
8.8 (601 reviews)
1600 N Ponce De Leon Blvd , St. Augustine , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Great staff
Location
Comfortable rooms
Cons:
High parking fees
Limited breakfast hours
Overpriced for the season

Categories

Cleanliness
8.69
Several mentions of cleanliness, but issues with poor room maintenance were noted.
Service
9.66
Generally attentive staff, but long wait times during check-in and check-out were problematic.
Location
9.7
Location was frequently praised and described as great.
Room Quality
8.65
Rooms were referred to as clean but some showed signs of aging.
Amenities
8.18
Amenities were primarily à la carte, which was regarded as a downside.
Value for Money
8.64
Overpriced during the season, with parking and hidden fees affecting value perception.
Food and Beverage
7.69
Limited breakfast options and scheduling complaints were noted.
Overall Experience
9.16
An overall pleasant stay despite a few concerns with service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:02

Property Description

Convenient Location and Modern Amenities
Located in St. Augustine, just 500 metres from Freedom Trail, Hilton Garden Inn St Augustine-Historic District offers a comfortable stay with an outdoor pool, fitness centre, and free WiFi.

Dining and Relaxation Options
Guests can enjoy dining at the on-site restaurant, unwinding at the bar, or taking in the views from the terrace. The hotel also features a snack bar for quick bites.

Professional Services and Nearby Attractions
With a business area, 24-hour front desk assistance, and proximity to popular landmarks like Castillo de San Marcos, this 3-star hotel ensures a convenient and memorable stay.

Book your stay at Hilton Garden Inn St Augustine-Historic District for a delightful experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 601 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.16
T
Teresita couple us
8
Great hotel impeccable cleanliness
Pros:

The cleanliness was impeccable.
The location was OK. I wish it would’ve been more of a walking distance to downtown area .
Overall a great stay and price is right!

Cons:

Nothing

2026-05-29 via Nuitee
O
Oller solo_traveller pr
10
Pros:

El hotel es todo lujo muy confortable sus habitaciones, el personal nos trato con mucha cortesía y amabilidad, incluyendo el personal de servicio que siempre saludaba, Recomiendo este hotel 100%, Excelente relación Calidad - Precio.

2026-05-28 via Nuitee
L
Lillian couple us
10
i will always book here. the imprint left on us made us want to always book w/ this hotel
Pros:

just entering the premises was beautiful and so clean. the host welcomed us and gave us information about the place. The room was comfy, the pillows and coverings were great, we loved it. Bathroom was nice and modern. i loved the 2nd sink outside the bathroom

Cons:

we loved it and wished we could have stayed longer

2026-05-25 via Nuitee
J
Jalal couple us
10
Pros:

Isabel was great host

Cons:

Very clean

2026-05-25 via Nuitee
M
Michael couple us
10
Excellent time at the hotel
Pros:

Cleanliness and customer service

Cons:

Cutting of the grass and debris getting on cars

2026-05-22 via Nuitee
F
Francisco solo_traveller do
9
Pros:

Limpieza y el personal muy profesionales

2026-05-20 via Nuitee
D
Duckworth couple us
7
Pros:

I DID NOT EAT THE BREAKFAST. THE BUFFET WAS $16 AND LOOKED EXACTLY LIKE THE COMPLIMENTARY BREAKFASTS AT THE OTHER LOCATIONS I HAVE STAYED AT.

2026-05-18 via Nuitee
P
Peter extended_group de
9
2026-05-17 via Nuitee
M
Marta couple ar
7
2026-05-17 via Nuitee
M
Michel couple ca
6
Passable
Pros:

L’emplacement

Cons:

Les employés toutes désorganisées

2026-05-16 via Nuitee
J
Jennifer family_with_children us
1
2026-05-14 via Nuitee
J
J8576SEkd Family
10
Perfect setting w/ balcony.
Pros:

Atmosphere excellent!
Staff Professional & friendly.

2026-05-13 via Tripadvisor
J
Jennie couple us
6
Not the same experience as staying at Hilton properties in prior years.
Pros:

Very clean and decent location

Cons:

Paid parking , not very friendly staff,

2026-05-12 via Nuitee
P
Pioneer638452 Couples
10
Satisfied customer
Pros:

Staff what’s very friendly rules were very clean

2026-05-11 via Tripadvisor
A
Andres extended_group us
10
2026-05-11 via Nuitee
2
243leonardf Family
10
Very good experience
Pros:

Very friendly staff and room was very clean. Location was great

2026-05-04 via Tripadvisor
K
katrinaw867 Solo travel
10
College graduation
Pros:

All was clean, hospitable and great service

2026-05-04 via Tripadvisor
C
Cynthia family_with_children us
8
Pros:

Most of the stay was okay

Cons:

Paying to park in the parking lot! Why not include the price within the hotel price not a separate fee...

2026-05-04 via Nuitee
B
beverleyt640 Friends getaway
10
Our Recent stay
Pros:

We stayed at the Hilton Garden Inn in St Augustine Historic District where the atmosphere was warm and friendly. Our room was spacious and i rate it a 9 out of 10 clean.

The manager, Jovante was fantastic, friendly and very accommodating as was ALL the staff

2026-05-03 via Tripadvisor
9
944brentu Business
10
Hello from the Boilin’ Brothers!
Pros:

Man was the staff amazing! Augi and Jennifer made us feel right at home and sent us to some of the best bars/restaurants we’ve ate at on tour!!! We are a Country Music duo that travel all year with our brand Peanut Patch Boiled Peanuts. This was a random hotel pick that has made Hilton a go too on the road!

Much Love
Brent Underwood
Like Carrie without the Money
Spotify/Apple Music

2026-05-03 via Tripadvisor