Alia Premier KLCC

Hotels
Independent
7.8 (13 reviews)
138 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450 , Kuala Lumpur , MY

Facilities

Full-service spa
Fitness facilities
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Close to tourist attractions
Spacious rooms
Cons:
Cleanliness issues
Lack of charm in the area

Categories

Cleanliness
4.01
The review expresses significant concerns regarding the cleanliness of the hotel, particularly mentioning dirty towels, sheets, and a lack of proper cleaning.
Service
7.98
The service was not specifically mentioned but inferred to be standard as no complaints were noted.
Location
9.02
The hotel is situated in an excellent location close to tourist attractions, but the area lacks charm.
Room Quality
5.97
The initial impression of room size was positive, but overall room quality suffers due to cleanliness issues.
Amenities
9
No specific amenities were mentioned, but assumed to be standard for this hotel category.
Value for Money
8.46
Given the mentioned issues, the value for money is viewed as acceptable but not great.
Food and Beverage
9.51
Not mentioned in the review, assumed to be standard quality for this hotel tier.
Overall Experience
8.48
Overall experience is marred by cleanliness issues but the location and size of rooms are positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 14:05

Property Description

Discover a tranquil oasis in the heart of Kuala Lumpur at Alia Premier KLCC, where comfort meets luxury.

Rejuvenating Spa Experience
Indulge in ultimate relaxation at our full-service spa, designed to pamper your senses and rejuvenate your spirit with a range of soothing treatments.

Exciting Recreational Amenities
Dive into our refreshing outdoor pool or stay active in our state-of-the-art fitness center, ensuring you maintain your wellness routine while enjoying your stay.

Modern Accommodations
Choose from our stylishly designed guestrooms, each featuring flat-screen televisions, complimentary Wi-Fi, and private bathrooms equipped with complimentary toiletries for your convenience.

Experience the best of Kuala Lumpur while enjoying exceptional amenities. Secure your getaway at Alia Premier KLCC now!

Important information:

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 13 reviews
Cleanliness: 4.01
Service: 7.98
Location: 9.02
Room Quality: 5.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.48
G
gary solo_traveller my
5
2026-06-06 via Nuitee
A
Ahmad couple my
8
2026-06-04 via Nuitee
A
Ahmad couple my
9
2026-06-04 via Nuitee
R
Renuga solo_traveller my
6
2026-06-04 via Nuitee
M
Mohamad Fazlan family_with_children my
5
Need to improve a lot on cleaniness
Pros:

Location

Cons:

Not so clean

2026-06-02 via Nuitee
C
Climent solo_traveller my
8
2026-06-02 via Nuitee
W
Wan solo_traveller my
2
Pros:

the staff here are friendly and easy to discuss with.foysal the housekeeping did a great job to attend to the complaints.the front desk girl and a man also did a great job

Cons:

The room was still dirty during our check in and we needed to call for the housekeeping. Even the glass is full of dust and spots . The carpet got dirt and the tent got spot . The fridge was not well cleaned.The sleeping chair and table chair is not even there. The front desk said that the chair was broken but not yet replaced. The bathtub is leaking and cannot hold water for as long as we need. The bathtub pipe was not functioning well. You need to pull the tap before twisting it. There are few spots that are unknown in the bathtub.The shower button that switched between the shower and bidet was also not working. The glass between the shower and the room also leaks if it gets splashed with water. The toilet tiles also higher than room. Please put divider between.

2026-06-02 via Nuitee
G
Ghazali solo_traveller my
3
Pros:

Breakfast food were nice

2026-06-02 via Nuitee
N
Nasir solo_traveller my
8
Pros:

Value for money n good location

Cons:

Bathroom door knob not functioning well

2026-05-31 via Nuitee
N
Nasir solo_traveller my
7
Pros:

Value for money n good location

Cons:

The poor maintainance. Bathroom door knob not functioning well. It just a matter of tighthening the screw but it was not taken care

2026-05-31 via Nuitee
D
dayang nur nadhirah family_with_children my
6
Not so memorable, not gonna repeat.
Cons:

We arrived to the hotel late. We booked through booking, no prepayment needed. Said payment will be made at the hotel. Ok fine. As we were late we totally forgot to ask about it during our check in. Staff gave us room key for check in. All were okay until at 1am, someone rang the bell. To our surprise, the staff asking for Ur to pay. Astaghfirullahalazim. At 1am?? Very disappointed. At least wait until tomorrow to clarify lah.

2026-05-29 via Nuitee
G
Gianni couple it
10
Pros:

Tutto perfetto. Ci hanno anche custodito i bagagli dopo il check out.

2026-05-26 via Nuitee
M
Margarita solo_traveller es
3
Pros:

La ubicación

Cons:

La habitación estaba sucia: cristales sucios, polvo en los muebles, mampara de la ducha llena de gotas, cal y las juntas de las baldosas y manguera de la ducha negras

2026-05-24 via Nuitee
S
Samsul solo_traveller my
10
2026-05-22 via Nuitee
S
Satwin solo_traveller gb
1
Pros:

Be honest nothing

Cons:

The condition of room was got dam smell air-conditioning wan not cold enough. The room was old.

2026-05-20 via Nuitee
T
Tan solo_traveller my
9
2026-05-17 via Nuitee
S
Sara couple pt
5
Localização fantástica, quarto não identificável com as imagens do booking.
Pros:

A localização era espetacular bem como o pequeno-almoço que era fantástico.

Cons:

A vista do nosso quarto dava para um cemitério. Também estava em curso uma construção e até às 22h, houve ruido. O nosso quarto tinha uma banheira e um poliban. No poliban não havia água quente e quando abrimos a torneira ficámos com a torneira na mão. Por trás da porta da casa-de-banho que é de correr e tinha muito lixo.

2026-05-14 via Nuitee
E
Emma solo_traveller au
7
2026-05-14 via Nuitee
E
Eolia couple fr
9
2026-05-13 via Nuitee
N
nur hasrizam extended_group my
10
Happy
Pros:

Staff very friendly...especially during check out.

Cons:

Maintained good service

2026-05-11 via Nuitee