Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and modern design
Great location
Friendly and professional staff
Cons:
Cleaning issues
Limited food options
Small room sizes

Categories

Cleanliness
8.44
Some reviews mentioned dust and cleanliness issues, impacting the score.
Service
9.41
The reception team received commendations, highlighting quality service.
Location
9.45
Many reviews praised the location as convenient and close to attractions.
Room Quality
8.4
Rooms were generally comfortable, but there were mentions of small sizes and uncomfortable bedding.
Amenities
8.93
Amenities received mixed reviews; some facilities were closed, impacting ratings.
Value for Money
8.89
Value for money was appreciated, indicating satisfaction for the price paid.
Food and Beverage
7.94
Several complaints regarding food availability and service, especially during weekends.
Overall Experience
8.91
Overall, guests had a positive experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:16

Property Description

Luxurious Amenities
The Porter House Hotel Sydney - MGallery offers an array of luxurious amenities, including an outdoor swimming pool, fitness centre, and a chic restaurant and bar.

Elegant Accommodations
Guests can expect air-conditioned rooms equipped with modern conveniences such as a coffee machine, flat-screen TV, and a private bathroom with a shower. The hotel ensures a comfortable stay with plush bed linen and towels provided in every room.

Prime Location
Conveniently situated just 700 meters from both the city centre and Hyde Park Barracks Museum, The Porter House Hotel Sydney - MGallery is the perfect choice for travelers interested in exploring the cultural and historic landmarks of Sydney.

Experience luxury and convenience at The Porter House Hotel Sydney - MGallery. Book now for an unforgettable stay!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for AUD 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1059 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
E
Edelle • solo_traveller • ie
8
Great location, book in advance v
Pros:

Staff were great. Room was large and clean. Great shower, very comfy bed and pillow selection.

Cons:

Pool was being serviced for our entire trip and didnt know us til we checked into our room. Disappointed but understood why.

2026-07-25 • via Nuitee
C
Claymi • couple • us
1
Would never stay here again
Pros:

I didn’t like anything about this Hotel the staff was horrible. There was noise. The alarm went off in the middle of the night while we were sleeping for no reason and when we decided to leave early, they wouldn’t even bother giving us a credit or trying to, and then they wanted us to check out early so they could sell the room to somebody else.

Cons:

It was noisy. It was not clean. It smelled weird. The food sucked, and the staff was very rude.

2026-07-23 • via Nuitee
G
Gavin • family_with_children • au
10
2026-07-23 • via Nuitee
A
Annette • couple • au
8
2026-07-22 • via Nuitee
A
Alanna • family_with_children • au
9
It was relaxing and met all our expectations. The cafe downstairs was cozy!
Pros:

Location was tucked away and peaceful, but still close to main attractions.

Cons:

Pillows to sleep on.

2026-07-20 • via Nuitee
E
edi • solo_traveller • au
10
2026-07-20 • via Nuitee
M
maureen • solo_traveller • nl
8
Heel fijn thuis plekje in het mooie sydney
Pros:

Perfecte locatie fijn persoonlijk temidden van grote hotels. Fijne bedden mooie kamers heel schoon. Zwembad was in de winter wat koud.

Cons:

Het management van het restaurant op de begane grond was net overgenomen. Daar hadden we wat meer van verwacht op basis van de afbeeldingen en reviews.

2026-07-20 • via Nuitee
T
Timothy • solo_traveller • us
8
2026-07-19 • via Nuitee
B
Bowen • extended_group • au
10
2026-07-15 • via Nuitee
V
Vicki • extended_group • au
9
2026-07-15 • via Nuitee
V
Venice Kaila • couple • ph
10
2026-07-13 • via Nuitee
C
Craig • solo_traveller • au
6
Five stars stops at the room
Pros:

A great room. But the 5 stars stop there. No classy space to sit and enjoy the passing parade or a drink and the bistro is separately managed and buffet breakfast was really basic. Bistro closed at 9.30 and room service at 10pm so don't arrive looking for a late snack. Tiny outdoor pool. Location is two short blocks from Town Hall but nearby coffee shops are all closed on a weekend there's nothing else nearby.

2026-07-13 • via Nuitee
M
Michael • couple • au
10
2026-07-12 • via Nuitee
M
Mary • couple • au
10
Pros:

Beautiful hotel and room

2026-07-10 • via Nuitee
A
Allison • extended_group • au
9
Great stat accommodation & location was amazing. Just disappointed in the attitude we got the morning of checkout wh
Pros:

Property was great. Location was amazing close to everything.

Cons:

We had booked 2 room for 2 nights. The other couple that was with us went for breakfast & came back to their room to get their luggage at 10.40am as check out is 11am to find they had been locked out of their room. A staff member was walking past at the time & I explained that they had been locked out, her reply in not such a pleasant manner was “well it’s close to check out time”. Not ok to lock people out of their room prior to the check out time. Would have completely understood if it was after 11am.

2026-07-09 • via Nuitee
M
mark • solo_traveller • au
10
2026-07-08 • via Nuitee
D
Derek • solo_traveller • au
8
2026-07-08 • via Nuitee
D
Derek • solo_traveller • au
9
2026-07-08 • via Nuitee
K
Kerry • couple • au
7
Pros:

Staff are helpful and welcoming

Cons:

Buffet breakfast is far too expensive. Paying for tea/coffee on top is not acceptable.
Lighting is too dark in the bathroom for shaving.

2026-07-06 • via Nuitee
J
Jacqueline • extended_group • au
10
2026-07-06 • via Nuitee