Sentral Michigan Avenue

Hotels
9.8 (2604 reviews)
808 South Michigan Avenue , Chicago , us

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Minor cleanliness issues
Cold pool
Odor in rooms

Categories

Cleanliness
9.3
Clean, but some reviews mentioned minor cleanliness issues such as hairs on the mattress.
Service
10
Staff was reported as extremely helpful and friendly.
Location
10
Location was frequently noted as perfect with great views.
Room Quality
10
Rooms were spacious, but some had odor issues.
Amenities
9.3
Amenities were good, but the pool was too cold and closed on certain days.
Value for Money
10
Overall good value for the amenities and location.
Food and Beverage
9.8
No specific mentions, average expected for this hotel tier.
Overall Experience
10
Guests had a great overall experience despite some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:25

Property Description

Luxurious Accommodation in the Heart of Chicago

Infinity Pool and Fitness Center
Experience ultimate relaxation at our infinity pool and stay active at the modern fitness center.

Family-Friendly with Outdoor Fireplace
Enjoy quality time with your loved ones in our family rooms and cozy up by the outdoor fireplace.

Indulge in the convenience of a fully equipped kitchen, free WiFi, and top-notch amenities during your stay. Book now for an unforgettable experience at Sentral Michigan Avenue.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 2604 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.3
Value for Money: 10
Food and Beverage: 9.8
Overall Experience: 10
N
Noel • couple • es
9
Pros:

la ubicación increible, las vistas insuperables. el sillón del salón incomodísimo. la limpieza del apartamento muy mejorable

Cons:

los útiles de limpieza eran inexistentes, así como la tabla de la plancha estaba rota. no había juegos de cama de quita y pon

2026-05-21 • via Nuitee
M
Marco Aurélio Fraga • solo_traveller • br
9
excelente
Pros:

Gostei principalmente da localização, conforto e academia, sendo essa última perfeita.

Cons:

Assistência funcionários e iluminação

2026-05-20 • via Nuitee
L
Lakendra • extended_group • us
10
2026-05-20 • via Nuitee
R
Raquel • couple • us
10
2026-05-19 • via Nuitee
T
Trym • extended_group • no
10
2026-05-19 • via Nuitee
K
Kelby • couple • eg
8
The price is a bit high for not having more services available. However, the location is great and easy the adjacent pa
Pros:

Clean and modern. Well located.

2026-05-19 • via Nuitee
L
Luiz Fernando • couple • br
10
Muito boa , equipe sempre prestativo mas local um pouco distante dos principais restaurantes e pontos turístico.
Pros:

Equipe sempre com boa vontade e apartamento espaçoso é uma vista muito bonita além de uma estrutura muito boa no prédio.

Cons:

Achei a limpeza do sofá muito ruim, estava bem sujo e com cheiro ruim.

2026-05-17 • via Nuitee
J
Jennifer • couple • us
10
2026-05-17 • via Nuitee
L
Lihong • solo_traveller • us
10
2026-05-17 • via Nuitee
M
Masa • solo_traveller • us
8
Pros:

Ideal location for downtown Chicago and convenient to have a whole studio to yourself instead of a hotel room

Cons:

It wasn’t the most well kept, kitchen equipment was minimal and overall it wasn’t worth as much money as it cost

2026-05-17 • via Nuitee
L
Lisa • couple • us
10
Comfort, convenience and a true taste of Chicago at the Sentral on Michigan Avenue.
Pros:

We stayed in a one-bedroom apartment for the extra space and kitchen facilities and it was so wonderful to have the extra space. We had a beautiful view of Navy Pier and Willis Tower from our main window. We appreciated the espresso maker, and espresso pods in the kitchen, and the ability to watch streaming services on the TV. The bathroom was spacious and the water pressure in the shower was shockingly powerful. Bed was very comfortable and I had no problems sleeping. The gym facilities were convenient and bigger than expected. We didn't use the indoor pool, but that entire area looked serene and well-maintained. We were right across from Grant Park which made for pretty scenery and close proximity to the city. It was also an easy pick-up spot for rideshare transportation, though we mostly walked during our stay. The Grant City Bistro restaurant right next door was perfect for a quick breakfast before starting each day.

2026-05-15 • via Nuitee
S
Selma • couple • me
9
2026-05-12 • via Nuitee
D
Delilah • couple • us
1
2026-05-12 • via Nuitee
K
Kumiko • solo_traveller • jp
9
2026-05-12 • via Nuitee
J
Jacqueline • family_with_children • us
10
Pros:

Location was great! Walking distance from several Chicago landmarks!

Cons:

No room service. I sent a request for additional towels and never received the towels.

2026-05-11 • via Nuitee
E
Elyse • family_with_children • us
9
Great location and value.
Pros:

Fantastic location and stunning views.

Cons:

Some of the corners of the rooms and shower corners were pretty grimy.

2026-05-11 • via Nuitee
M
Melissa • extended_group • us
10
Great alternative for a group of 4
Pros:

This was a great option for our group of 4 (2 couples). We searched for short term rentals and discovered it was 2 night min. everywhere throughout Chicago over a weekend. Glad we found this 2BR premium apartment which had 2 decent sized bedrooms and 2 full bathrooms. The real appeal was the view of the lakefront, which was spectacular. Of note, the sun comes in strong from the east in the mornings and it made the unit quite warm. The AC worked great and it cooled down nicely. The unit was otherwise really comfortable, modern and clean. The front desk staff was friendly and helpful, check in was super easy at the kiosks. Would not hesitate to stay again.

Cons:

When you look closely, some visible wear and tear. Didn't deter us, but it was there.

2026-05-11 • via Nuitee
P
paola • couple • it
8
Nel complesso estremamente piacevole
Pros:

La posizione e gli appartamenti che sono molto ben organizzati. Noi abbiamo affittato uno studio e un appartamento con due camere e due bagni , in questo ultimo la vista era mozzafiato essendo un appartamento d’ angolo

Cons:

La pulizia potrebbe essere un po’ più accurata

2026-05-11 • via Nuitee
P
paola • extended_group • it
8
2026-05-11 • via Nuitee
O
Olewen • solo_traveller • es
10
2026-05-10 • via Nuitee