Sentral Michigan Avenue

Hotels
9.8 (2629 reviews)
808 South Michigan Avenue , Chicago , us

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Facilities

Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Fitness facilities (surcharge)
Internet access
Games
Reception hall
Japanese garden
Swimming nearby
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Minor cleanliness issues
Cold pool
Odor in rooms

Categories

Cleanliness
9.3
Clean, but some reviews mentioned minor cleanliness issues such as hairs on the mattress.
Service
10
Staff was reported as extremely helpful and friendly.
Location
10
Location was frequently noted as perfect with great views.
Room Quality
10
Rooms were spacious, but some had odor issues.
Amenities
9.3
Amenities were good, but the pool was too cold and closed on certain days.
Value for Money
10
Overall good value for the amenities and location.
Food and Beverage
9.8
No specific mentions, average expected for this hotel tier.
Overall Experience
10
Guests had a great overall experience despite some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:25

Property Description

Luxurious Accommodation in the Heart of Chicago

Infinity Pool and Fitness Center
Experience ultimate relaxation at our infinity pool and stay active at the modern fitness center.

Family-Friendly with Outdoor Fireplace
Enjoy quality time with your loved ones in our family rooms and cozy up by the outdoor fireplace.

Indulge in the convenience of a fully equipped kitchen, free WiFi, and top-notch amenities during your stay. Book now for an unforgettable experience at Sentral Michigan Avenue.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 2629 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.3
Value for Money: 10
Food and Beverage: 9.8
Overall Experience: 10
H
Heide • family_with_children • us
10
Really was amazing!
Pros:

Everything

Cons:

All was good

2026-06-13 • via Nuitee
E
Elisa • couple • br
10
2026-06-13 • via Nuitee
A
Alix • solo_traveller • us
6
Fine if nowhere else is available
Pros:

Good location. Easy check in. Nice view

Cons:

1) Cleaning was purely done. Floor was still sticky and there’s so much dust and dirt in all corners of the apartment
2) the body lotion offered in the bathroom had already been used by previous guest
3) mattress was so uncomfortable and really need to be changed
4) sheets are such poor quality

2026-06-12 • via Nuitee
K
Kelly • couple • us
10
2026-06-10 • via Nuitee
A
Arianna • solo_traveller • us
10
2026-06-09 • via Nuitee
C
Cecilia • family_with_children • ar
7
2026-06-09 • via Nuitee
P
Paula • solo_traveller • de
7
Nice rooms, not nice building amenities
Pros:

Nice room, spacious and well equiped

Cons:

The facilities of the building were poor. The pool was small, it smelled like humidity, no staff for safety. I would not have gone in the pool as a woman alone. The pool surroundings were not looking clean. The photos oversold the facilities.

2026-06-09 • via Nuitee
P
Pilar • solo_traveller • us
10
Pros:

Easy check-in, clean apartment, great location

2026-06-08 • via Nuitee
W
Wish Wish • solo_traveller • jp
10
シカゴの常宿に決定
Pros:

昨年に続き2回目の滞在。良いところいっぱいですが、
先ずはロケーション。普段はマグニフィセントマイル方面のホテルが多いですが、こちらはミシガンアヴェニューを南下した公園前の少し閑静なエリア。窓からミシガン湖や高層ビル街を眺められ、またお気に入りのトレーダー・ジョーズにも近く住む感じで過ごすのに適しています。部屋は清潔で、調理器具も揃っており、また、洗濯機と乾燥機もあるのでホテルのランドリーサービスの煩わしさもありません。

Cons:

強いて言えば料金くらい。ダイレクトプライシングと思いますが混んでる時期だったので高かったです。

2026-06-06 • via Nuitee
D
Daniel • extended_group • br
10
2026-06-05 • via Nuitee
M
Mario • couple • de
2
Das schlechteste Preis/ Leistungsverhältnis aller Zeiten
Pros:

Das Sentral hat eine gute Lage. ÖPNV, Einkaufsmöglichkeiten sind in der Nähe. Schwimmbad und Gym im Haus .

Cons:

Eine heruntergerissene Gardine, eine fleckige Couch und zu allem Überfluss noch schimmelige Fugen in der Dusche. Die Ausstattung reicht gerade mal für einen Tag, danach muss man entweder selbst spülen oder die Spülmaschine anmachen. Das der Fön fehlt, merkt man erst hinterher und geht mit nassen Haaren zur Rezeption. Für saubere Handtücher gilt das Selbe.

2026-06-05 • via Nuitee
S
Steven • solo_traveller • us
8
Cons:

Thermostat only let me set temp remporarily making the room very cold most of the time. Water pressure in shower was poor and it was hard to control temp.

2026-06-05 • via Nuitee
C
Carole • family_with_children • fr
8
très bon séjour, lits très confortables !
Cons:

Sol et meubles du logement un peu vieillissant. Ménage derrière les portes. Bain à bulles en panne sur la terrasse, dommage....

2026-06-04 • via Nuitee
X
XUERUN • extended_group • cn
10
夏天一家人出行，2B2B是完全的选择
Pros:

无敌的景色，密歇根湖的湛蓝尽收眼底

Cons:

员工总体素质优秀，个别有待改进，本人不小心崴脚，大堂没有轮椅，也没人出来帮助扶一把，Uber上购买了拐杖，在大堂等候时间略长，有一个员工过来催问我为何这么久时间坐在大堂内，完全无视我已崴了的脚

2026-06-02 • via Nuitee
D
Denise • couple • us
9
Pros:

Location

2026-06-01 • via Nuitee
J
jean marc • extended_group • fr
10
Super séjour
Pros:

L'accueil il y avait deux hôtesses qui parlaient français, tres appréciable et surtout tres serviables

2026-06-01 • via Nuitee
L
Luca Meneghini • family_with_children • it
10
Bellissima vacanza
Pros:

Bellissima struttura in un posto bellissimo

2026-05-31 • via Nuitee
A
Abhinav • solo_traveller • in
8
Pros:

Great location and great rooms.

Cons:

After charging high pet fees I expected to be able to use onsite dogs facilities but they were restricted to residents.

2026-05-31 • via Nuitee
L
LaVanya • couple • us
9
Unexpectedly pleasant. I have referred friends and family. This will be my go to for future travels, especially visits t
Pros:

The staff was professional and amazingly attentive!

Cons:

One evening other hotel guests on the Dane floor was very loud and disturbing.

2026-05-30 • via Nuitee
K
Kaely • solo_traveller • us
10
Pros:

Great location for festivals in Grant Park!

2026-05-29 • via Nuitee