Sentral Michigan Avenue

Hotels
9.8 (2702 reviews)
808 South Michigan Avenue , Chicago , US
+1 833-372-4625

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Minor cleanliness issues
Cold pool
Odor in rooms

Categories

Cleanliness
9.3
Clean, but some reviews mentioned minor cleanliness issues such as hairs on the mattress.
Service
10
Staff was reported as extremely helpful and friendly.
Location
10
Location was frequently noted as perfect with great views.
Room Quality
10
Rooms were spacious, but some had odor issues.
Amenities
9.3
Amenities were good, but the pool was too cold and closed on certain days.
Value for Money
10
Overall good value for the amenities and location.
Food and Beverage
9.8
No specific mentions, average expected for this hotel tier.
Overall Experience
10
Guests had a great overall experience despite some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:25

Property Description

Luxurious Accommodation in the Heart of Chicago

Infinity Pool and Fitness Center
Experience ultimate relaxation at our infinity pool and stay active at the modern fitness center.

Family-Friendly with Outdoor Fireplace
Enjoy quality time with your loved ones in our family rooms and cozy up by the outdoor fireplace.

Indulge in the convenience of a fully equipped kitchen, free WiFi, and top-notch amenities during your stay. Book now for an unforgettable experience at Sentral Michigan Avenue.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 2702 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.3
Value for Money: 10
Food and Beverage: 9.8
Overall Experience: 10
J
JustinmWaters • solo_traveller • us
9
2026-09-11 • via Nuitee
A
Anita • extended_group • us
8
Super Location….
Pros:

Location

Cons:

Cleanliness in bathrooms

2026-09-10 • via Nuitee
T
Tyler • solo_traveller • us
6
I checked in, noticed I had a terrible view, but a nice room.
Pros:

Location, clean room, comfy bed, cool building.

Cons:

Didn’t like the view from my room. Also kind of wish the pool and hot tub were operational.

2026-09-10 • via Nuitee
A
alban • solo_traveller • it
7
Pros:

Tutto pozione polizia Tutto

Cons:

L'unica cosa che non mi è piaciuto e che la cauzione te la danno dopo 30 giorni

2026-09-09 • via Nuitee
S
Sassi Tay • solo_traveller • us
9
2026-09-08 • via Nuitee
S
Sara • couple • us
2
misrepresented rooms, unhelpful staff, stained furniture
Pros:

location was convenient for my work trip

Cons:

the room i booked was advertised to have a queen bed. in fact it had only a full sized bed with very poor support. the furniture in my room was also stained. the staff was not helpful; they insisted it was a queen sized bed despite me showing them measurements. they moved me to a different room with another full sized bed and furniture slip covers (that were themselves dirty) covering the stained furniture. i was told better rooms were available but that I would have to pay an additional $150 per night for the upgrade.

the pool was also "under construction" and was not available for the entirety of my stay. this had not been made known to me before my arrival.

2026-09-08 • via Nuitee
D
Davide • couple • it
8
Soggiorno piacevole in una bella struttura. Tuttavia, alcune cose sono sicuramente da migliorare.
Pros:

L’appartamento era molto spazioso, con una splendida vista sul lago Mitchigan.
Abbiamo apprezzato molto la gentilezza e la simpatia del portiere notturno di Togo.

Cons:

La piscina era chiusa per manutenzione, e non siamo stati avvisati di questo.
Ci hanno comunicato la presenza di un’area in cui poter raccogliere le spezie di cui potevamo aver bisogno (basilico, salvia ecc), che tuttavia era totalmente non curata e non pulita, esposta allo smog della città e con l’area barbecue in condizioni di pulizia pessime.
In generale la pulizia dell’appartamento è molto migliorabile.

2026-09-08 • via Nuitee
C
Calvin • extended_group • us
9
2026-09-07 • via Nuitee
K
kaylee • couple • us
2
Upon arrival I was told I had to pay a $500 deposit which is outrageous compared to other hotels I’ve stayed at. When en
Pros:

The location

Cons:

The hotel was filthy

2026-09-06 • via Nuitee
K
Kyle • couple • us
10
Wonderful stay with amazing view and comfortable stay!
Pros:

View was amazing, staff was super friendly and helpful with checking in and taking baggage.

Cons:

My only complaint was no where to put my bar of soap!

2026-09-05 • via Nuitee
O
Ortega • family_with_children • co
7
Good
Pros:

The hospitality.

Cons:

The apartment was not clean at all. A lot of dust.

2026-09-05 • via Nuitee
C
Canelo • couple • us
10
2026-09-04 • via Nuitee
J
J Brent • couple • us
9
2026-09-03 • via Nuitee
M
Min • couple • us
10
Pros:

Comfortable

2026-09-02 • via Nuitee
C
Cristian • family_with_children • do
10
Pros:

La ubicacion

2026-09-02 • via Nuitee
M
maria • solo_traveller • us
10
I will be back again, I just love staying here, location perfect, the place very homey, I love everything.
Pros:

It’s the location that makes my stay perfect, very close to the Soldier Field Stadium coz I came to watch a concert. And the view from my window it’s breathtaking overlooking the ocean

Cons:

Everything is perfect

2026-09-01 • via Nuitee
L
Lee • solo_traveller • us
10
Pros:

I loved the ambiance of the space that I rented. It was perfect.

2026-09-01 • via Nuitee
M
Miichelle • family_with_children • us
4
Cons:

The pool wasn’t working

2026-09-01 • via Nuitee
B
Berta • couple • es
10
Perfecto para ver y pasear por Chicago
Pros:

La ubicación y la amplitud del apartamento, muy buena vista, nos dieron la planta 15!! Llegamos antes de tiempo y nos dejaron entrar antes con un pequeño cargo.

Cons:

Nos cobraron algo por el early checking.

2026-09-01 • via Nuitee
L
Lonesha • couple • us
10
2026-09-01 • via Nuitee