Hotel Camilla

Hotels
Independent
8.8 (2070 reviews)
Via de' Ginori 18, Florence, FI, 50123 , Florence , IT

Facilities

Free breakfast
Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
Snack bar/deli
Free buffet breakfast
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room size issues
Lack of amenities like elevator

Categories

Cleanliness
8.94
Several reviews highlighted cleanliness positively, but issues with room quality and maintenance were noted.
Service
9.91
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.95
Many reviews highlighted the hotel's ideal location near historical sites.
Room Quality
7.9
Mixed reviews about room size and comfort; some rooms deemed small or inadequately heated.
Amenities
7.93
Concerns mentioned regarding lack of an elevator and some amenities not meeting expectations.
Value for Money
8.89
General value perceptions were good but affected by specific complaints about room quality.
Food and Beverage
7.94
Breakfast described as practical but lacking in freshness or local authenticity.
Overall Experience
8.91
Overall experiences were positive with a few notable concerns affecting ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:30

Property Description

Experience the charm of Florence at Hotel Camilla, where modern amenities meet timeless elegance.

Convenient Amenities
Enjoy complimentary wireless internet access throughout the hotel and concierge services ready to assist you at any hour. Our dedicated 24-hour front desk ensures your needs are met, providing a safe deposit box for your valuables.

Comfortable Accommodations
Relax in one of our 15 air-conditioned rooms, equipped with cozy minibars and flat-screen televisions. Indulge in the luxury of rainfall showerheads and complimentary toiletries in your private bathroom, making each moment spent indoors a delightful experience.

Gourmet Breakfast
Each day begins with a complimentary buffet breakfast served from 8:00 AM to 10:00 AM, perfect for fueling your Florentine adventures. Take a moment to grab a bite at our snack bar/deli, ideal for busy days exploring the city.

Book your stay today and uncover the beauty of Florence from the heart of it all at Hotel Camilla!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

8.8
Based on 2070 reviews
Cleanliness: 8.94
Service: 9.91
Location: 9.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
M
Mehmet Çağatay couple tr
8
2026-05-30 via Nuitee
S
Sara solo_traveller us
10
2026-05-30 via Nuitee
A
Aygul solo_traveller az
10
2026-05-28 via Nuitee
J
Jhonnatan couple co
10
Pros:

Lo recomiendo

Cons:

Todo bien

2026-05-28 via Nuitee
M
mine family_with_children tr
6
Pros:

Konumu güzel ve odalar temiz

Cons:

Kahvaltı vasat
Asansör olmadığı için merdivenler valizle birleşince epey yorucu
Ve otel çok eski bakımsız kalmış duşun kenarından sular akıyor
Kahvaltıds biraz zayıf

2026-05-27 via Nuitee
S
SamanthikaN solo_traveller se
8
Pros:

Läget var toppen! Många bra restauranger i närheten och bara en kort promenad till alla sevärdheter.

Cons:

Hotellet ligger två våningar upp, utan hiss. Väldigt tungt att bära upp resväskan.

2026-05-27 via Nuitee
A
Ates solo_traveller tr
10
Pros:

Herşey mükemmeldi

2026-05-27 via Nuitee
R
ROBERT solo_traveller us
6
ACCEPTABLE FRIEZA LODGING FOR HEALTHY TRAVELERS.
Pros:

His hotel is centrally located, providing easy access to restaurants and shopping.

The bathroom and shower were modern and large enough for comfortable showers.

A nice breakfast is provided. The staff was excellent and very willing to accommodate our travel needs.

All in all this was a suitable place for a short stay.

Cons:

Our room was listed as a 2 bedroom, when in fact it was a large single room with a wide opening in the middle. There was no privacy between the rooms until I took a blanket and hung it as a room divider. This would be great for parents with small children, but not for 2 couples or travelers with older teenagers.

It is listed as a 2nd floor hotel with no lift. One must remember that in Europe, the ground floor is zero, then one and two. It was a hike up four very long and steep flights of stairs to reach the office.

Our room had mold on the ceiling and wall of the bedroom and ceiling of the bathroom. We notified the desk clerk upon check-out. Unknown if the addressed this issue.

2026-05-26 via Nuitee
J
Jorge family_with_children es
8
2026-05-26 via Nuitee
M
Megi extended_group it
9
Ci ritorneremo
Pros:

Tutto perfetto.
Specialmente nessun rumore la notte. Letti comodi. Ci hanno fatto il favore di poter fare la colazione un quarto d'ora più tardi. Staff super. Stanze accoglienti. L'hotel ha le convenzioni con i parcheggi vicini. Molto comodo. Vicino al centro. Meno di 10 minuti arrivi ovunque. Siamo stati veramente bene . Lo staff si è preso cura dei nostri bagagli nel giorno del check in fino la sera.

Cons:

Forse sarebbe da rivedere le rifiniture del bagno.

2026-05-26 via Nuitee
M
María Cecilia solo_traveller uy
7
Agradable
Pros:

Está alojado en un punto estratégico para recorrer la ciudad y cerca del metro . La cama era cómoda y las chicas de recepción fueron muy amables .

Cons:

El baño se inundó cuando fui a bañarme de noche y no había personal para asistirme, pero dejaron pendiente de solucionar . Es un lugar para ir con poco equipaje por las escaleras.

2026-05-25 via Nuitee
F
fausone couple us
10
Perfect place to stay when visiting Florence.
Pros:

Location

Cons:

Hard to find

2026-05-24 via Nuitee
G
Gonzalo extended_group gt
7
Pros:

La ubicación.

Cons:

Las instalaciones. No le dan mantenimiento.

2026-05-24 via Nuitee
S
Sofia solo_traveller it
8
2026-05-24 via Nuitee
E
Eduardo extended_group br
8
Ótima e ampla suíte, confortável e bem localizado.
Pros:

Funcionárias muito simpáticas e atenciosas.

2026-05-23 via Nuitee
G
Giovanna couple it
9
La comodità in centro storico
Pros:

Posizione centralissima(si può gestire tutto comodamente a piedi dalla stazione ferroviaria a qualsiasi punto del centro storico), stanza dalle dimensioni compatte ma molto comoda e pulita, staff gentilissimo, molto buona la colazione.

2026-05-22 via Nuitee
J
Jorge extended_group us
10
2026-05-22 via Nuitee
F
Fernando solo_traveller es
9
¡Fantástica ubicación!
Pros:

Fantástica ubicación, muy cerca del centro. El personal muy amable, las habitaciones limpias y con todo lo necesario, silencioso para descansar por la noche. Nos guardaron las maletas hasta la hora de nuestra partida.

Cons:

No dispone de ascensor, pero es entendible al ser un edificio histórico y localizado en pleno centro. La ubicación tan buena lo compensa.

2026-05-22 via Nuitee
D
Daniela family_with_children br
10
Inesquecível
Pros:

Vista maravilhosa
Estrutura lindíssima
Limpeza impecável

Cons:

Travesseiros duros

2026-05-21 via Nuitee
Z
zecharya solo_traveller il
10
2026-05-20 via Nuitee