ULIV Apartments Polanco

Hotels
•
Independent
8.6 (412 reviews)
539 Av. Ejército Nacional Mexicano, Granada, Mexico City, CDMX, 11520 , Mexico City , MX
52-55-84261813

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Children allowed
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Firepit
Free WiFi
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Helpful staff
Family-friendly amenities
Cons:
Unpleasant odors
Noise issues
Insufficient cleanliness in some areas

Categories

Cleanliness
7.95
Some reviews mentioned unpleasant odors and issues with bathroom cleanliness.
Service
9.15
Reviews indicated attentive and helpful staff, despite a few mentions of difficult interactions.
Location
9.35
Many positive comments about the excellent location, particularly in Polanco.
Room Quality
8.15
Rooms were described as comfortable and spacious, but some had issues with noise and odors.
Amenities
8.65
Good amenities for families, though some reviews noted a lack of basic supplies.
Value for Money
8.55
Considered reasonable for the location but comments suggest some amenities were lacking.
Food and Beverage
8.15
No specific feedback; standard quality for this hotel tier.
Overall Experience
8.85
Overall satisfaction but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:53

Property Description

Recreation Opportunities
Make the most of your stay by enjoying the fitness center, rooftop terrace, and garden that offer relaxation and stunning views.

Modern Amenities
Benefit from complimentary wireless internet access, concierge services, and a communal living room along with a business center, luggage storage, and laundry facilities.

Home-like Comfort
Relax in one of the 64 individually decorated guestrooms with fully equipped kitchens, 42-inch Smart TVs, and free wireless internet. Housekeeping is provided weekly for your convenience.

Plan your stay at ULIV Apartments Polanco to experience the best of Mexico City.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets welcome

See all policies

Location

Guest Reviews

8.6
Based on 412 reviews
Cleanliness: 7.95
Service: 9.15
Location: 9.35
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.55
Food and Beverage: 8.15
Overall Experience: 8.85
O
Olguin • extended_group • mx
10
It was everything he hope for, the rooms were so clean
Pros:

The treatment we received from the staff was excellent. We really enjoyed everything.

2026-06-01 • via Nuitee
L
Lucía • solo_traveller • mx
10
2026-06-01 • via Nuitee
S
Sapna • family_with_children • us
7
Quite comfortable.
Pros:

The size of the apartment was very good for our family of five. The hosts were fluent in English and very responsive. The location was good. The kitchen was clean! It was great to have laundry machines in the apartment.

Cons:

The third full bath was really just a half bath. There weren't enough towels and paper products there. The showers had some mold and the master bath sink was leaking a bit and having some draining issues. They did fix it upon request. The upgraded view overlooked a Walmart parking lot. Some rooms were quite dark.

2026-05-31 • via Nuitee
G
García • extended_group • mx
10
It was great, the dining options were amazing in this zone, also eveything feel so close
Pros:

The rooms were everything we hope for, it had all we need on our stay, it was great

2026-05-26 • via Nuitee
J
Joana • solo_traveller • us
9
Pros:

Todo ,muy buen servicio y Buena locacion .

2026-05-25 • via Nuitee
D
Daniela • extended_group • us
9
Would stay again.
Pros:

Nice location. Independent living spaces.

Cons:

Nothing

2026-05-18 • via Nuitee
E
ERIKA • couple • mx
9
Pros:

Comfortable and clean

2026-05-17 • via Nuitee
M
Mirtha • solo_traveller • us
10
I really only went there to sleep, but having a fridge, stove, oven, and microwave—and being well-equipped—makes it a gr
Pros:

There’s everything inside! Very comfortable

Cons:

For me need a chain lock for more security

2026-05-14 • via Nuitee
G
Gustavo • solo_traveller • co
8
muy buena estadia
Pros:

todo, muy comodo

2026-04-26 • via Nuitee
P
PATIÑO • solo_traveller • mx
9
Cons:

Lo único fue q no se pudo regular el agua caliente de las regaderas fuera de eso todo muy bien

2026-04-15 • via Nuitee
R
romeo_77 • family_with_children • mx
10
Excelente ubicación, cuenta con estacionamiento
Pros:

Una ubicación muy buena para desplazarte en transporte o a pie, con algunos comercios cerca, opciones de resturantes en 10 a 15 min caminando, así como seguridad en las calles, definitivo volvería
El lugar cuenta con estacionamiento (algo muy dificil de encontrar en Polanco), solo hay que avisar y apartar,
las habitaciones comodas y de tipo apartamente.

Cons:

solo tener en cuenta que el aseo diario se puede contratar por separado,

2026-04-14 • via Nuitee
L
Luna Solano • family_with_children • mx
9
bonita
Pros:

Excelente

Cons:

La cocina olia como a choquilla

2026-04-13 • via Nuitee
K
Katherine • family_with_children • cr
10
Cons:

El parqueo de autos es un poco incómodo

2026-04-08 • via Nuitee
L
Luis • solo_traveller • co
9
Muy bien ubicado
Pros:

Si

Cons:

La boquilla de la estufa en regular estado

2026-04-08 • via Nuitee
P
Pizarro • family_with_children • ar
8
Opción práctica para trabajar con base en Polanco
Pros:

Ubicación muy práctica. Gimnasio. Terraza. Muy bueno el business centro. Habitaciones amplias. Baño cómodo

Cons:

Falta mejor iluminación en las habitaciones
Algunos detalles (menores) de mantenimiento

2026-03-20 • via Nuitee
J
José • solo_traveller • mx
8
Excelente ubicación, entrada controlada por seguridad en todo momento y espacio agradable.
Pros:

El departamento estaba bastante cómodo, y contaba con todas las amenidades que se ofertaban por parte del hotel. El trato de los empleados fue amable y atento para responder las dudas que llegué a tener respecto al uso de los espacios compartidos. Cuenta con seguridad en la entrada en todo momento y la entrada de acceso es controlada desde adentro, por lo que da una sensación de mayor tranquilidad. El rooftop es excelente para poder descansar con una vista hermosa de Polanco.

Cons:

Había un bichito en la pared de la recámara la primera noche de mi hospedaje. No volví a ver otro después de ese, más sin embargo desconozco de dónde pudo haber salido. El hotel no ofrece servicio de limpieza incluido, por lo que el huésped es responsable de limpiar y sacar su basura hasta los contenedores en el estacionamiento; en mi caso no fue un problema debido a que me hospedé por pocos días, más sin embargo para estancias más largas, el polvo sí podría acumularse y el servicio de limpieza que se cobra como extra de $400 MXN se vuelve indispensable.

2026-03-11 • via Nuitee
K
Katia yesed • solo_traveller • mx
10
Lugar calido y tranquilo
Pros:

Ubicación y ambiente

2026-03-09 • via Nuitee
F
Fernanda • solo_traveller • mx
10
Agradable para relajarse
Pros:

Limpieza, tranquilidad y restaurantes

2026-03-09 • via Nuitee
‪Dorit • family_with_children • il
10
Pros:

אהבנו הכל...
המיקום של הדירה באיזור שקט. מסביב מסעדות וסופר מרקט, ויש חניה לרכב. הצוות היה מסביר פנים ואדיב. הדירה היתה מאובזרת ,נקייה ומעוצבת בטוב טעם.

2026-02-24 • via Nuitee
G
Gustavo • family_with_children • co
8
Mal olor en el baño
Pros:

Ubicacion

Cons:

Olor en el baño, se necesita verificar fuga de olor.

2026-02-13 • via Nuitee