Draco Hotel & Suites

Bar wasn’t open at the pool but that was due to renovations.

The room lacks hooks or any shelves for storing things, or a wardrobe. Also, the arrangement of the sink, shower, and toilet in the room is very inconvenient. The door to the toilet opens in an inconvenient way. After taking a shower, the entire toilet and everything around it are covered in water.

The pool area was barely functional with broken furniture and no staff. The only meal available was breakfast and the food tasted terrible. The staff was very rude when we asked for eggs to be made as an alternative to the food available. Also my room was just below the restaurant kitchen and several mornings I’d wake up to noise from the kitchen. We booked a king bed but got to single mattresses joined on a bed so middle parting between mattresses was very uncomfortable

N/A - for the price it's totally fine.

Sengene var litt for hard for oss, skybaren var ikke åpen så lenge vi bodde der.

The air conditioning doesn’t cool the room at all, making it unbearably hot throughout the entire stay.

The swimming pool ruined a swimsuit I was wearing for the first time, leaving it covered in green stains caused by metallic deposits in the water.

The pool’s sky bar was also a disappointment. There were never any staff there, so it was impossible to order drinks or receive any service.

What disappointed me the most was the staff’s response. I asked for help, but they completely refused to assist, telling me to buy the cleaning products myself and wash it on my own. They also promised that the manager would resolve the issue the next day, but that never happened.

We also rented a motorbike that was in very poor condition. It was handed over with the fuel tank almost empty, and the engine kept jerking and randomly stalling while riding, creating a serious safety risk.

Overall, the service was nothing special. It was acceptable, but compared with every other hotel we stayed at during our trip through Vietnam, it was far below the standard in terms of hospitality and customer care.

I cannot recommend this hotel under any circumstances. There are much better options in the area offering significantly better quality and value for money

Alt var ikke som på bildene. Treningsrommet var bittelite og baren var ikke åpen ved bassenget

Pokoj vás v první chvíli nadchne, ale po pár minutách začínáte pociťovat naprosté nedostatky a všímat si různých detailů.
Chybí úložné prostory, jen jedna ze stropů trčící tyč s pěti ramínky. Umyvadlo nepraktické, k mýdlence se musíte pořád shýbat. Není kde pověsit ručník na osušení rukou. Zrcadlo velmi špatně a slabě osvětlené. Ve sprchovém koutě se nachází toaleta, což je hodně nepříjemné. Z každého sprchování vše mokré. Spáry v koupelně jsou černé nebo plesnivé. Mokré osušky také nelze nikde pověsit. V koupelně je velice malá polička, na kterou osušku nelze pověsit. Madlo od sprchového koutu je použitelné, ale pokud máte ještě osušky z pláže, tak je nemůžete vůbec nikde pověsit. V pokoji se nedá pracovat, chybí jakýkoli stolek nebo židle. Postele jsou na vyvýšeném stupni, v noci snadno zakopnete. Matrace jsou velmi tvrdé.
Na snídaních nějaké chemické koktejly místo skutečných džusů. Chaotická obsluha. Necháte si připravit omeletu, kterou vzápětí dají hostovi, který přišel na snídani později. Pak se musíte dožadovat další a čekat u pultu, aby se to nestalo znovu.
V den odhlášení jsme byli půl hodiny před časem odhlášení telefonicky upozornění recepci, že musíme bezpodmínečně opustit pokoj ve 12 hodin. Myslím, že to nebylo vhodné, ani jsem se s tím nikde nesetkal.