Comfort Inn and Suites

Hotels
•
Comfort Inn
9.1 (293 reviews)
2467 PRINCESS STREET, Kingston, Ontario, K7M 3G1 , Kingston , CA

Children allowed
Pets allowed

Facilities

Elevator
Fitness facilities
Free breakfast
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Housekeeping on request
See all facilities

Review Highlights

Pros:
Very clean rooms and common areas
Friendly, helpful staff
Great breakfast and wide coffee selection
Spacious/large modern rooms
Quiet hotel
Ample free parking (mostly)
Cons:
Unexpected $75 pet fee (value impact)
Some rooms have poor/old queen mattresses and pillows
Parking inconvenient for some (backside spaces)
Occasional maintenance issues (drain cover, creaky tub)
Waffle machine out of service
Occasional noise from rooms above

Categories

Cleanliness
9.5
Numerous reviews repeatedly describe rooms, hallways, gym and common areas as very clean, sparkling and exceptionally maintained; one isolated mention of a stained drain pipe lowers perfection slightly.
Service
9.6
Multiple comments praise friendly, professional and helpful front-desk staff and overall excellent service; staff assistance and recommendations were highlighted several times.
Location
9
Several guests found the location convenient for dining and shopping and noted little traffic noise, while a few said it felt a bit out of the way or on a busy street — overall positive but mixed.
Room Quality
8.5
Rooms were described as large, modern and comfortable with good bedding by many guests, but repeated complaints about queen mattresses/pillows, some noise from above and a few maintenance issues (creaky tub, drain cover) reduce the score.
Amenities
9.4
Breakfast area, 24-hour gourmet coffee/Keurig varieties, clean (if small) gym and ample free parking were frequently praised; one guest noted the waffle machine was out of service.
Value for Money
8.4
Several guests said the hotel was a good value for the price, but unexpected and sizable pet fee ($75) and some minor issues (early breakfast hours for some) negatively impacted perceived value for a subset of guests.
Food and Beverage
9.3
Breakfast is repeatedly described as great with a wide variety and good seating; complimentary Keurig multi-coffee options receive explicit praise despite an occasional out-of-service waffle machine.
Overall Experience
9.1
Most reviewers recommend the property, describing quiet, clean rooms, helpful staff and a good overall stay; isolated issues (beds, parking, pet fee, minor maintenance) temper a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Experience comfort and convenience at Comfort Inn and Suites, perfectly situated near the Cineplex Odeon Gardiners Road Cinemas in Kingston.

Spacious Accommodations
Make yourself at home in one of our 62 air-conditioned rooms, each featuring kitchenettes with refrigerators and microwaves. Enjoy the comforts of home with complimentary wireless internet access and 50-inch flat-screen televisions.

Amenities To Enhance Your Stay
Indulge in a complimentary self-serve breakfast on weekdays, and enjoy a fitness center to help you stay active during your visit. Our 24-hour front desk ensures that your needs are always met.

Nearby Attractions
Explore the rich culture and history of Kingston, with attractions like Rideau Canal and Queen's University just a short drive away.

Don’t miss out on an unforgettable experience—book your stay at Comfort Inn and Suites today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 293 reviews
Cleanliness: 9.5
Service: 9.6
Location: 9
Room Quality: 8.5
Amenities: 9.4
Value for Money: 8.4
Food and Beverage: 9.3
Overall Experience: 9.1
B
Bruce • partner
10
Pros:

Brekfast good, Keurig multi coffee varieties excellent

2025-10-12 • via Nuitee
E
Eric
8
Pros:

Friendly staff and clean facilities

2025-10-10 • via Nuitee
J
john
10
Pros:

Fantastic

2025-10-09 • via Nuitee
B
Brian • partner
8
Pros:

Clean, friendly.

2025-10-08 • via Nuitee
C
Charlene • partner
10
Pros:

The only thing is that the waffle machine was out of service:(

2025-10-07 • via Nuitee
A
Alison
6
Pros:

Wasn’t happy about the pet fee which wasn’t clear on my booking confirmation. Seemed rather extreme at $75 and I was not informed of this even after messaging I would have my senior pet with me.

2025-10-06 • via Nuitee
L
Lisa
10
Pros:

Check in by staff was professional and friendly. Provided us with helpful information about availability of dining and shopping within walking distance. Rooms and hitrl hallwaysvand common areas exceptionally clean. Great breakfast area to sit and enjoy a wide variety of the free breakfast. Lits of free parking. Hotel very quiet. Higjly recommend.

2025-10-06 • via Nuitee
J
janet
10
Pros:

Clean large room. Excellent breakfast

2025-10-04 • via Nuitee
Z
Zhejun
10
Pros:

Clean room, friendly staff

2025-10-04 • via Nuitee
K
Kimberley
10
Pros:

Beautiful rooms and great breakfast

2025-10-03 • via Nuitee
H
Hyojin
10
Pros:

The room I stayed was bigger than any other with 2 beds. Bedding were very good condition and clean. The furnitures they have were morden and fancy. GYM was also clean even if it was small. Staffs are kind.

2025-10-02 • via Nuitee
D
Desarie
10
Pros:

Modern, clean, nice staff. No issues and would stay again

2025-10-02 • via Nuitee
C
Cynthia
10
Pros:

The young lady at the front desk was very nice and very helpful.
Love having a night light in the bathroom, I travel with one and this was a great idea.
My room was very nice(201) I believe the party above me must have been lifting weights until after 11 last night. Lots of noise above me! 🙄
The room was very clean and comfortable I highly recommend this property.

2025-10-01 • via Nuitee
N
Na
6
Pros:

Bath drain cover (top) fell off, a dirty drain pipe shows… so much stain on it

2025-09-30 • via Nuitee
P
Patricia
10
Pros:

The bathtub is loud and creaky when you step on it. Otherwise my stay was very comfortable and I slept well! Thank you!

2025-09-30 • via Nuitee
N
Nancy • partner
8
Pros:

Seemed a little out of the way. Not much around it. Beds were a little soft but great pillows.

2025-09-30 • via Nuitee
D
DUGHYUN
10
Pros:

Good stay considering price.

2025-09-28 • via Nuitee
K
Karen
10
Pros:

Very clean. Friendly service and very helpful

2025-09-28 • via Nuitee
J
Jennifer
10
Pros:

Hotel was clean. quiet. Front desk helpful.Check on easy

2025-09-28 • via Nuitee
J
JASON
10
Pros:

Very nice, good breakfast.

2025-09-27 • via Nuitee