The Langham, Gold Coast and Jewel Residences

Hotels
•
Langham Hotels International
9 (3136 reviews)
38 Old Burleigh Road , Gold Coast , AU
+61 7 5638 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great atmosphere
Luxury experience
Excellent breakfast
Cons:
Pool issues
Cleanliness concerns with windows
Missing valuables issue

Categories

Cleanliness
7.96
Issues noted in room cleanliness and the state of the windows.
Service
9.43
Generally positive but some issues with bar service and staff availability.
Location
9.47
Centrally located with easy access to facilities.
Room Quality
8.92
Rooms were clean, spacious, and well-appointed.
Amenities
8.95
Good gym and spa facilities, but the pool had issues.
Value for Money
9.41
Good value for the overall experience provided, despite minor issues.
Food and Beverage
8.96
Breakfast was highly praised, but service issues noted at the bar.
Overall Experience
8.93
Mixed feelings due to some service issues, but overall a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:49

Property Description

Luxurious 5-Star Beachfront Retreat

Exquisite Amenities: Indulge in the outdoor swimming pool, fitness centre, and on-site restaurant for a truly lavish experience.

Elegant Accommodations: Relax in guest rooms equipped with modern comforts like air conditioning, flat-screen TV, and private bathrooms with premium toiletries.

Convenient Location: Situated steps away from Surfers Paradise Beach and other attractions, The Langham, Gold Coast and Jewel Residences offers the perfect blend of serenity and excitement.

Experience unparalleled luxury and comfort at The Langham, Gold Coast and Jewel Residences. Book your stay now for an unforgettable seaside getaway.

Important information:

Please note there is a 1.5% credit card fee applied to payments made by Visa, MasterCard, AMEX and Diners.

The Credit Card used to secure the booking should be presented at the time of check in, failing which the hotel reserves the right to not honor the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Location

Property Video

Guest Reviews

9
Based on 3136 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 8.93
S
Sarah • family_with_children • au
10
Our stay was excellent. The included breakfast was exceptional. The super king beds were the best.
Pros:

The hotel was amazing. The staff were very friendly and the service exceptional. The restaurants were very enjoyable. The indoor pool was really good, as it did rain for a longe period of our stay. I would definitely come again and recommend to others.

Cons:

The lifts were not air conditioned, and there was no background music so it could be awkward at times when travelling with other guests in the lifts

2026-10-31 • via Nuitee
V
Victor • couple • au
10
A memorable anniversary getaway—we would happily return. 10/10.
Pros:

We had a wonderful stay at The Langham, Gold Coast for our third anniversary. The beautiful surroundings, comfortable accommodation and welcoming atmosphere made it feel like a special occasion. It was the perfect setting to relax and enjoy time together.

Cons:

There was nothing significant to fault during our stay. Our only wish was that we could have stayed longer!

2026-10-19 • via Nuitee
S
Sarah • couple • au
10
Just lovely!
Pros:

In true Langham style, the staff were super friendly and helpful. Class and style throughout.

Cons:

Just unfortunate that by lunch time the sun goes behind the building and the pool area is in the shade.

2026-10-19 • via Nuitee
J
Josephine • couple • au
7
2026-10-19 • via Nuitee
J
James • family_with_children • au
9
2026-10-16 • via Nuitee
A
Aiman • family_with_children • kz
10
2026-10-16 • via Nuitee
J
James • couple • au
9
2026-10-15 • via Nuitee
B
Brown f • couple • au
9
2026-10-15 • via Nuitee
H
Hill • couple • au
10
2026-10-14 • via Nuitee
T
Tony • couple • au
4
2026-10-14 • via Nuitee
N
Nathan • family_with_children • nz
10
2026-10-14 • via Nuitee
D
Don • solo_traveller • au
9
2026-10-13 • via Nuitee
C
Chad • family_with_children • au
10
2026-10-13 • via Nuitee
A
Amy • couple • au
10
2026-10-12 • via Nuitee
O
Olaf • solo_traveller • za
10
Wonderfully Stay
Pros:

Everything

Cons:

Nothing

2026-10-11 • via Nuitee
Z
Zenovia • extended_group • au
9
Pros:

The hotel, rooms and staff were all lovely and helpful. I really appreciated the small welcome treat the staff left in our room for my friends birthday. It was very welcoming.

Cons:

The only bad thing about the hotel is the pool location with the wind.

2026-10-11 • via Nuitee
W
Weiheng • family_with_children • nz
9
2026-10-10 • via Nuitee
B
Bugeja • extended_group • au
8
Great family get away close to beach .
Pros:

Welcoming, clean bright.

Cons:

Too many kids jumping right near pool bar and bar stools , bit tricky keeping pool water out of cocktails! Also too many ball games taking up all the indoor pool. Definitely no relaxing time in pool.

2026-10-09 • via Nuitee
B
Benjamin • solo_traveller • au
10
Pros:

Everything 11/10

Cons:

Nothing

2026-10-07 • via Nuitee
L
Lisa • solo_traveller • au
10
Pros:

Amazing views, great service. Wonderful room service 5star

Cons:

Everything was amazing

2026-10-07 • via Nuitee