The Langham, Gold Coast and Jewel Residences

Hotels
•
Langham Hotels International
9 (3136 reviews)
38 Old Burleigh Road , Gold Coast , au
+61 7 5638 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great atmosphere
Luxury experience
Excellent breakfast
Cons:
Pool issues
Cleanliness concerns with windows
Missing valuables issue

Categories

Cleanliness
7.96
Issues noted in room cleanliness and the state of the windows.
Service
9.43
Generally positive but some issues with bar service and staff availability.
Location
9.47
Centrally located with easy access to facilities.
Room Quality
8.92
Rooms were clean, spacious, and well-appointed.
Amenities
8.95
Good gym and spa facilities, but the pool had issues.
Value for Money
9.41
Good value for the overall experience provided, despite minor issues.
Food and Beverage
8.96
Breakfast was highly praised, but service issues noted at the bar.
Overall Experience
8.93
Mixed feelings due to some service issues, but overall a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:49

Property Description

Luxurious 5-Star Beachfront Retreat

Exquisite Amenities: Indulge in the outdoor swimming pool, fitness centre, and on-site restaurant for a truly lavish experience.

Elegant Accommodations: Relax in guest rooms equipped with modern comforts like air conditioning, flat-screen TV, and private bathrooms with premium toiletries.

Convenient Location: Situated steps away from Surfers Paradise Beach and other attractions, The Langham, Gold Coast and Jewel Residences offers the perfect blend of serenity and excitement.

Experience unparalleled luxury and comfort at The Langham, Gold Coast and Jewel Residences. Book your stay now for an unforgettable seaside getaway.

Important information:

Please note there is a 1.5% credit card fee applied to payments made by Visa, MasterCard, AMEX and Diners.

The Credit Card used to secure the booking should be presented at the time of check in, failing which the hotel reserves the right to not honor the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Location

Property Video

Guest Reviews

9
Based on 3136 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 8.93
M
Mounir • couple • au
1
Cons:

Service was horrible

2026-08-22 • via Nuitee
L
Lauree-Mae • couple • au
10
2026-08-21 • via Nuitee
J
Jessica • couple • au
10
2026-08-21 • via Nuitee
A
Alsulaiti • couple • qa
10
2026-08-21 • via Nuitee
B
Ben • family_with_children • au
10
Very good, need better cocktails at the pool
Pros:

The pillows were not good

Cons:

Pillows

2026-08-20 • via Nuitee
P
Penelope • family_with_children • au
10
2026-08-19 • via Nuitee
M
MOHAMMED • solo_traveller • ae
10
2026-08-19 • via Nuitee
R
Rachel • couple • au
9
Pros:

Buffet breakfast

Cons:

Vegan options on the room service menu ended up not being able to be made Vegan. Maybe just re-doing the menu to reflect that

2026-08-18 • via Nuitee
S
Sarah Leavy • solo_traveller • au
10
2026-08-18 • via Nuitee
M
Michelle • couple • au
10
Brilliant place for Pacific Airshow plane spotting
Pros:

Location, atmosphere and staff

Cons:

The water pressure unfortunately it was extremely low

2026-08-18 • via Nuitee
S
Sara • family_with_children • au
1
Go somewhere else unless you like racism.
Pros:

Facilities and location were amazing.

Cons:

We attended for the airshow, and my two boys who were 15 and representing the airforce cadets had an incident with racism in the lift from a grown man and his wife. Staff were immediately notified and their response was they were apologetic, didn’t have audio in the lift, can’t control other guests. Refused refund.

2026-08-17 • via Nuitee
J
Jana • solo_traveller • au
10
2026-08-16 • via Nuitee
S
Sophie • solo_traveller • au
10
2026-08-16 • via Nuitee
M
MaccaSam1987 • couple • au
10
2026-08-16 • via Nuitee
T
tim • couple • au
9
Enjoyed our two nights
Pros:

Location and comfort were high end.

Cons:

Meal was pricey

2026-08-15 • via Nuitee
C
Christina • family_with_children • au
9
2026-08-15 • via Nuitee
M
Melissa • couple • au
10
2026-08-13 • via Nuitee
A
Andy • family_with_children • au
8
Cons:

I didn’t like the shower gels and lotions. Had a bad smell.

2026-08-13 • via Nuitee
V
Vanessa • couple • au
10
Pleasant and comfortable
Pros:

Modern

Cons:

We liked everything

2026-08-12 • via Nuitee
L
Large • family_with_children • au
9
Location and pool are amazing
Pros:

Amazing main pool and location. Great for kids.

2026-08-12 • via Nuitee