stayAPT Suites San Antonio-Lackland

Hotels
8.8 (535 reviews)
9923 Ingram Road , San Antonio , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)

Review Highlights

Pros:
Clean
Friendly staff
Good location
Spacious rooms
Cons:
Pest issues
AC noise
Uncomfortable sofa bed

Categories

Cleanliness
8.38
Most reviews highlight cleanliness, but a few mention issues like pests and stains.
Service
9.15
Numerous mentions of exceptional service and friendly staff.
Location
8.99
Positive remarks about the convenient location near shops and attractions.
Room Quality
8.54
Rooms are generally spacious and comfortable, but there were complaints about noise and issues with some furniture.
Amenities
8.77
Good amenities, although some guests noted the absence of a pool.
Value for Money
8.83
Good value mentioned, particularly for family stays.
Food and Beverage
8.68
Not specifically addressed in reviews, assumed standard quality for this hotel tier.
Overall Experience
9.05
Overall positive experiences across most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:16

Property Description

Convenient Location
Located in the vibrant West San Antonio district, stayAPT Suites San Antonio-Lackland offers easy access to popular attractions like SeaWorld, The Alamo, and Ripleys Believe It Or Not Museum.

Modern Amenities
Experience comfort in our air-conditioned rooms equipped with a fitness center, flat-screen TV, and a patio. Relax in a cozy seating area and enjoy your favorite shows on satellite channels.

Nearby Landmarks
Explore the city with Henry B Gonzalez Convention Center and Alamodome just a short drive away. With San Antonio International Airport in close proximity, your travel convenience is assured.

Book your stay at stayAPT Suites San Antonio-Lackland for a memorable experience in San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 535 reviews
Cleanliness: 8.38
Service: 9.15
Location: 8.99
Room Quality: 8.54
Amenities: 8.77
Value for Money: 8.83
Food and Beverage: 8.68
Overall Experience: 9.05
E
Edward • solo_traveller • us
4
2026-05-27 • via Nuitee
C
Cindy • solo_traveller • us
9
2026-05-25 • via Nuitee
B
Browndog84 • solo_traveller • us
10
2026-05-20 • via Nuitee
A
Aylexandra • couple • us
5
Cons:

They canceled my reservation when I advised a time I would arrive. I was a without a room that night.

2026-04-30 • via Nuitee
I
IBRAHEM • solo_traveller • sa
8
2026-04-23 • via Nuitee
S
Syeda • extended_group • us
10
Pros:

Jeanette and Nicole were excellent!!

2026-04-06 • via Nuitee
A
Abdulelah • couple • sa
8
2026-04-02 • via Nuitee
D
Deontra McGown • couple • us
4
Pros:

Location was great 👍🏾!

Cons:

Honestly it was a false advertisement...
No pool.
The beds are NOT comfortable at all my back was killing me. The bed covers are no good. My room was not clean at its best....I had to clean it.
My shower was broken....

2026-03-24 • via Nuitee
N
Nakia • couple • us
10
2026-03-20 • via Nuitee
A
Aylexandra Raquel • couple • us
10
Love love
Pros:

The quietness

Cons:

The parking

2026-03-15 • via Nuitee
A
Aylexandra Raquel • couple • us
10
Recommend
Pros:

The space and how quite the area was after 9pm

Cons:

The limited parking and elevator only on one side.

2026-03-01 • via Nuitee
M
Maricia • family_with_children • us
8
2026-02-12 • via Nuitee
K
KAISHEA • extended_group • us
10
Pros:

Location. Staff. Room. Kitchen area. Relaxing outside area.

Cons:

If I have yo write something I would say that they dont offer double king bed rooms, but that still would not deter me from staying there again!

2026-02-10 • via Nuitee
T
Tiffany • solo_traveller • us
8
2026-01-28 • via Nuitee
N
Natori • couple • us
10
2026-01-20 • via Nuitee
J
Jadrien • couple • us
10
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
10
2026-01-03 • via Nuitee
S
Steve • family_with_children • us
8
2025-12-31 • via Nuitee
H
Hannia • couple • us
5
2025-12-28 • via Nuitee
M
MARY • couple • us
9
2025-12-18 • via Nuitee