Polana Plaza Hotel

Hotels
8.4 (1543 reviews)
Avenida Armando Tivane 466 , Maputo , mz

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Cons:
Filthy windows
Limited breakfast variety

Categories

Cleanliness
8
Rooms are clean but the windows are filthy making it difficult to see outside.
Service
8.8
Staff is friendly and helpful, with specific praise for the reception and waiters.
Location
9
The hotel is centrally located and easy to access, making it very convenient.
Room Quality
8
Rooms are spacious and comfortable, though some guests mentioned hard beds.
Amenities
8.3
General amenities are satisfactory, but improvements such as a microwave oven would be beneficial.
Value for Money
8.5
Guests feel they received good value, especially due to location and services.
Food and Beverage
8.2
Breakfast options are good but could offer more variety.
Overall Experience
8.4
Overall, guests enjoyed their stay with a mix of praises and minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:33

Property Description

Convenient Location
Located in Maputo, Polana Plaza Hotel is just a stone's throw away from major attractions like Maputo City Hall and Joaquin Chissano International Conference Center.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms equipped with a flat-screen TV, minibar, and free WiFi. The hotel also offers a 24-hour front desk, room service, and airport transfers for a hassle-free stay.

Nearby Attractions
Explore nearby landmarks such as National Money Museum Maputo and Praca dos Herois, or catch a game at Zimpeto National Stadium. With the Museum of Natural History just 600 meters away, there's always something to see and do near Polana Plaza Hotel.

Ready to experience the best of Maputo? Book your stay at Polana Plaza Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for MZN 1,500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1543 reviews
Cleanliness: 8
Service: 8.8
Location: 9
Room Quality: 8
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 8.2
Overall Experience: 8.4
F
freddy • solo_traveller • at
7
2026-06-13 • via Nuitee
A
Anthony • solo_traveller • za
8
Pros:

Location was good

Cons:

I actually wanted to book at Polana Serena, but your algorithm over road or interceded the Palazz into that request , I did not realize it was a different venue!

2026-06-10 • via Nuitee
M
Matteo • couple • it
7
Nella normalità per una notte a Maputo
Pros:

Colazione con nutella

Cons:

Nulla

2026-06-09 • via Nuitee
M
mamsi • extended_group • za
7
The cleaning stuff spoiled my stay there and wouldn't recommend anyone to visit that hotel
Pros:

The hotel front view was perfect, and the room and bathroom were clean. The room telephone was working, making it easy to communicate with the reception. The hotel was quiet for business visits and also social visits.

Cons:

1. The carpet in the room had unpleasant stains; to make it worse, my clothes ( 2 linen shorts) were stolen from my luggage after the room service refused to clean our room, saying they don't have time. However, when we came back from our tour, the room was cleaned and the beds made, and I only noticed when I arrived home when unpacking.

2026-06-08 • via Nuitee
V
viola • couple • mz
9
2026-06-07 • via Nuitee
A
Aurelio • solo_traveller • mz
10
Pros:

Staff

Cons:

Nothing

2026-06-06 • via Nuitee
G
Gugu • solo_traveller • sz
9
Pros:

Place is very clean with safe parking. The staff was very helpful.

Cons:

Nothing during my stay

2026-06-05 • via Nuitee
E
Eva • solo_traveller • es
9
2026-06-05 • via Nuitee
F
Felix • solo_traveller • de
7
Pros:

central location and friendly staff

Cons:

Room was not quiet, safe did not work and was not fixed, shower head was clogged with limescale

2026-06-05 • via Nuitee
J
José Costa • solo_traveller • pt
8
2026-06-02 • via Nuitee
B
Bertrand • solo_traveller • bi
7
The place was nice, the breakfast was great but I was a bit disappointed by the room and bed size
Pros:

The location of the hotel was great

Cons:

The rooms are tiny, the bed was super small (0.9m width) and definitely not worth the amount paid.

2026-06-01 • via Nuitee
F
Felizmimo • solo_traveller • mz
8
2026-06-01 • via Nuitee
E
El Arjoun • solo_traveller • mz
10
Pros:

Attendemento, quartos estava bem organizado e a pessoa que estava na recepçao dia 30 anoite e um senhor muito gentil agradrco

Cons:

Que minha estadia estava de um dia so kkkkkkk

2026-05-31 • via Nuitee
T
TAI SOON • solo_traveller • sz
5
2026-05-30 • via Nuitee
C
Cíntya • couple • mz
10
Pros:

Organização, conforto e limpeza

Cons:

Demora no room service

2026-05-27 • via Nuitee
J
JP Vera • couple • pt
6
FIXE
Pros:

- Pequeno Almoco;
- Dimensao do quarto;

Cons:

- Sinal de TV...imagens com bolinhas...turvo...;
- Limpeza, esqueceram uma garrafa de agua vazia;
- Coordenacao do seguranca da Cancela...sempre distraido, sobretudo na parte da noite;

2026-05-26 • via Nuitee
S
Sergio paulo • solo_traveller • mz
5
Disapointed
Pros:

Location and breakfast

Cons:

The staff are not flexible. I had i problem and was not possible to do the check out as 12h, only at 17.30, but they charge me 1 night and i get very disappointed because i was not there. They coukd charge becauseiam late, not 1 night. I paid the night but i didnt sleep there

2026-05-25 • via Nuitee
T
Teodoro • solo_traveller • mz
10
Pros:

Facilities, staff, meals, room...
The reception is very friendly and quickly to give any support. 👌

2026-05-24 • via Nuitee
T
Tatiana • couple • br
10
Estadia maravilhosa!
Pros:

Hotel confortável, quarto espaçoso, banheiro amplo, excelente café da manhã, funcionários cordiais e gentis.

2026-05-24 • via Nuitee
J
Jose Luis • solo_traveller • es
7
Buen hotel
Pros:

La ubicación

Cons:

El baño olía algo mal por algún problema en maps desagües. Por lo demás todo genial.

2026-05-22 • via Nuitee