The Lekka Hotel & Spa

A bit small room

A lot - not sure where to begin with
- Several of the rooms are very noisy; everything on the first floor has direct sound from the lobby, as there is no separation; rooms that face the street get a lot of noise from there, as the windows are *really* poor - it is not a busy street after all
- The rooms have poor interior - no proper table, no proper cupboard.
- The breakfast in principal follows a great idea - rooftop with a view to the Akropolis! BUT
- Breakfast only starts at 8:00, which is late if you have a business trip
- They have not enough tables (though there would be more space) to accommodate everyone; and on top of that, they don't bother to manage these tables properly, so that a group of 2 then sits on a table for four, even when there's too little availability; on the 2nd they, the lady there offered us to sit on the sofa - which is on the one hand not comfy to eat due to the low table - and the sofa was wet too! When telling the lady, she only responded with "what can I do?" and very unfriendly
- At least when I was there, it seemed they never thought of the possibility that it just might rain, but, it did! So, the room where the buffet is located has a roof, but that is leaky, so you and the food get a bit wet; but worse, the only option where to eat the breakfast was outside under a sun-umbrella, standing, or take it to your room, where you lack a proper table. Only after around 30 minutes, the personnel came up with the idea to move the tables down to the lobby, where there was space enough; could have thought about that earlier...
- They are advertising the rooftop a lot, that you could go there - but it is mostly looked in the evening, when the bar is not operating

We arrived at the resort at 2:30 AM on Friday night, and there was no one to greet us at reception. We rang a doorbell and entered, finding our room key left on the table. We had received an email from the hotel stating that our room had been upgraded. When we went to the room number on the key, we found that the room hadn't been cleaned, the sheets were bloody and full of hair, and we were given a room on a very bad floor. We immediately called the person who had let us in. The person on the night shift came to the hotel immediately and brought us clean sheets. I changed the bed and pillowcases. He also took photos of the room and the bed linens. There was trash in the trash can, and there were things left behind by previous occupants in the bathroom. He stated that there was no other solution that night, and we stayed in that room. The next day, they moved us to a clean room, and on Sunday, they finally moved us to the upgraded room. We changed rooms three times during our 4-day holiday, packed our belongings, and settled in. The room we were forced to stay in on the first night was not suitable for hosting guests; it was both dirty and faced a room in the hallway. We believe this hotel doesn't care much about customer satisfaction because of its large customer base due to its location. They may have gone down in history as the first hotel to charge customers for changing bed sheets and pillowcases during their vacation.

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Das Zimmer ist super klein und man kann seinen Koffer fast nirgends hinstellen. Die Möglichkeit frische Luft hinein zu lassen war nicht vorhanden, da unser Fenster in einen Schacht zeigte der oben verschlossen war.

Wasn’t that clean like I expected but people were nice

AC did not work very well