Swing & Pillows - Sentul Titiwangsa

Hotels
5.7 (97 reviews)
10 & 12 Jalan 65C Pekeliling business centre , Kuala Lumpur , MY

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Non-smoking throughout
Street parking
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (particularly Obaydullah Khan)
Clean and nice rooms (reported by several guests)
Convenient location near MRT Titiwangsa
Good value for money for long stays
Spacious changing room and toilet
Cons:
Housekeeping issues: bed sheets/pillow covers and floor mat not changed; stains noted
Air-conditioning leaked and caused bed to get slightly wet
Noisy lift — guests advised to choose a room away from the lift

Categories

Cleanliness
3
Mixed sentiment: several guests praised cleanliness, but a strong negative report noted bed sheets, pillow covers and floor mat were not changed and had stains — significant housekeeping issues lowered the score.
Service
7
Very positive mentions of staff, repeatedly praising receptionist Obaydullah Khan and other helpful staff; service considered a strong point overall.
Location
6
Positive sentiment: convenient location near MRT Titiwangsa and easy transport access; generally favorable for value/long stays.
Room Quality
5.5
Mixed: several comments about rooms being clean and nice and having sufficiently large changing/toilet areas, but issues reported such as water dripping from the air-con and a noisy lift affecting room comfort.
Amenities
5.7
Standard quality for this hotel tier.
Value for Money
6.2
Positive mention of good value for money, especially for long stays; overall perceived as slightly above average value.
Food and Beverage
5.7
Standard quality for this hotel tier.
Overall Experience
6.5
Generally positive overall: multiple guests said they would return and highlighted helpful staff and a pleasant stay, though some housekeeping and maintenance issues tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-18 10:41

Property Description

Convenient Location - Located near major attractions in Kuala Lumpur, including the Petronas Twin Towers and Pavilion Kuala Lumpur.

Comfortable Accommodation - Each room features air conditioning and a flat-screen TV for a relaxing stay.

Exceptional Service - Enjoy the convenience of room service and a 24-hour front desk for any assistance you may need during your stay.

Experience the best of Kuala Lumpur at Bergamo Hotel Pekeliling - book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.7
Based on 97 reviews
Cleanliness: 3
Service: 7
Location: 6
Room Quality: 5.5
Amenities: 5.7
Value for Money: 6.2
Food and Beverage: 5.7
Overall Experience: 6.5
E
Elis • solo_traveller • my
7
2026-09-15 • via Nuitee
A
Adzli • couple • my
4
Its okeh
Pros:

Its near to my site

Cons:

Mold everywhere (lumut)

2026-09-13 • via Nuitee
N
norma • solo_traveller • my
1
Pros:

Nothing

Cons:

The room super small not even have space to put sejadah for prayer ..
There is mole spora fungus inside the bathroom wall is bad for respiration
The room smell so bad like in trashbin ..
And when report the television not functioning no action from management..

2026-09-12 • via Nuitee
A
Amiruddin • family_with_children • my
6
2026-07-24 • via Nuitee
A
Azizul Zain • solo_traveller • my
10
Pros:

kebersihan

Cons:

bilik yg selesa dan kebersihan memuaskan

2026-07-22 • via Nuitee
S
Shuhada • solo_traveller • my
9
Pros:

Excellent and thanks obaydullah

2026-07-17 • via Nuitee
S
Shuhada • solo_traveller • my
8
Pros:

Good obaydullah

2026-07-13 • via Nuitee
S
Shuhada • solo_traveller • my
8
Pros:

Excellent obaydullah

2026-07-13 • via Nuitee
P
Pablo • solo_traveller • es
4
2026-06-27 • via Nuitee
A
Amir • solo_traveller • my
10
2026-06-26 • via Nuitee
S
Syahrial • solo_traveller • my
6
Value for money, especially for long stay.
Pros:

Location

2026-06-21 • via Nuitee
S
Safiaa • solo_traveller • my
9
2026-06-10 • via Nuitee
H
Hafizi • solo_traveller • my
10
2026-06-06 • via Nuitee
S
Safiaa • solo_traveller • my
8
2026-06-02 • via Nuitee
C
Chu • solo_traveller • my
10
Pros:

The location near with MRT Titiwangsa, so very easy for tarasnport

Cons:

Nope

2026-06-02 • via Nuitee
A
Adabrah • solo_traveller • th
10
2026-05-27 • via Nuitee
A
Adabrah • solo_traveller • th
10
2026-05-27 • via Nuitee
S
slyvester • family_with_children • my
8
2026-05-14 • via Nuitee
R
Riefa • family_with_children • my
10
Pros:

The room is very clean and nice. The staff is very friendly obaydullah khan. Will repeat to come here again.

2026-05-11 • via Nuitee
G
Gayathiri • extended_group • my
5
Pros:

The staff was helpful

Cons:

There were water dripping from the air cond and caused the bed to get wet little bit

2026-05-06 • via Nuitee