Golden Legend Palace Hotel & Travel

Hotels
9.3 (1840 reviews)
2 Nguyen Huu Huan Alley , Hanoi , vn

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Outstanding service, especially from Rose
Excellent location in the Old Quarter
Great breakfast options
Cons:
Some rooms may not have windows
Additional credit card fees were encountered

Categories

Cleanliness
9.19
The hotel was clean and modern, contributing to a pleasant stay.
Service
9.66
Service was outstanding, particularly from Rose, who was incredibly friendly and helpful.
Location
9.7
The location is excellent, right in the heart of the Old Quarter and very accessible.
Room Quality
8.15
Some rooms may lack windows, which may not suit everyone.
Amenities
9.18
Amenities were satisfactory with good breakfast options.
Value for Money
9.64
Overall, the experience was worth the price paid.
Food and Beverage
9.19
Breakfast, especially the noodle soup, received high praise.
Overall Experience
9.66
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:58

Property Description

Central Location in Hanoi
Located in the heart of Hanoi, Golden Legend Palace Hotel is just steps away from popular attractions like Thang Long Water Puppet Theater, Hanoi Old City Gate, and Hoan Kiem Lake.

Modern Amenities
Experience comfort and convenience with our 3-star hotel's range of amenities, including air conditioning, flat-screen TVs, safety deposit boxes, and free WiFi throughout the property. Enjoy city views from selected rooms and relax on the terrace.

Exceptional Service
Our hotel offers a 24-hour front desk, airport transfers, and room service to ensure a seamless stay for our guests. With a focus on hospitality, we provide free toiletries, a hairdryer, and cozy bed linens in every room.

Book your stay at Golden Legend Palace Hotel for a memorable experience in Hanoi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1840 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.19
Overall Experience: 9.66
E
Esmé family_with_children nl
10
Prima locatie
Pros:

Fijn dat we laat konden inchecken

2026-08-14 via Nuitee
C
Cristian couple it
8
Pros:

My experience at this hotel was excellent, and I highly recommend it! The location is perfect, with plenty of restaurants, bars, and ATMs nearby. Despite the lively area, the room was very quiet at night, with no noise from music or traffic.

The room was well air-conditioned and had everything we needed, including plenty of shampoo, shower gel, and personal amenities. The breakfast was also excellent, with a great variety of both sweet and savory options.

If you are going to Ninh Binh, I recommend the 7:30 AM limousine arranged by the hotel. It takes about 2.5 hours to reach Tam Coc from the hotel. Breakfast starts at 6:45 AM, so you can easily enjoy breakfast before leaving.

A special thanks to ANNA, from the hotel staff, for her valuable help in organizing our trip. Highly recommended, 10/10!

2026-08-13 via Nuitee
F
fran solo_traveller au
4
Pros:

I really liked the friendly customer service and the convenient location. The staff were welcoming
May was lovely😍.

Cons:

The breakfast options were very limited, and the breakfast area was quite small. Unfortunately, the food did not look particularly appetising. The hotel itself feels quite old and outdated, especially the bathroom, which could benefit from some renovation and modernisatio.

2026-08-13 via Nuitee
L
Lidia couple es
10
2026-08-12 via Nuitee
B
Beatriz solo_traveller es
6
Pros:

El personal es muy amable y servicial.Te ofrecenl zumo de bienvenida.

Cons:

Llegamos temprano y nos ofrecieron un uprated y early check-in por 15€. Teniendo en cuenta este importe y lo que pagamos por la reserva ha sido la habitación mas cara de nuestro viaje y el hotel lamentablemente no lo vale. A las instalaciones les falta mantenimiento, el baño es pequeño y muy incómodo, la ducha no tiene plato y queda todo mojado. La limpieza tampoco es su punto fuerte.

2026-08-12 via Nuitee
L
Lara couple fr
10
Emplacement parfait pour un court séjour.
Pros:

La localisation est parfaite et merci à Anna pour ça disponibilité et son amabilité.

2026-08-12 via Nuitee
H
HELENE couple fr
10
Pros:

Co xuyen rat le phep , de thuong phuc vu rat chu dao . Chung toi rat hai long o khach san nay

2026-08-11 via Nuitee
J
jessica couple it
10
2026-08-11 via Nuitee
F
Frederic solo_traveller fr
10
Pros:

Amazing stay, staff welcoming, 👍👍

2026-08-10 via Nuitee
C
Camilla couple es
10
Pros:

The staff is very nice and helpful, rooms are good size, the hotel is not new but it’s in a good shape.

2026-08-10 via Nuitee
G
Giada couple it
10
Pros:

They are very kind especially Anna that explained us everything and gave us suggestions on the city of Hanoi

2026-08-10 via Nuitee
R
Ronald couple nz
10
Wonderful
Pros:

Closed to the town and room was pretty clean and beautiful and also a huge thank you to the front desk name Anna for wonderful service and for making my trip unforgettable. Highly recommended

Cons:

Nothing

2026-08-10 via Nuitee
F
Frederic solo_traveller fr
10
Pros:

All Staff is warm and kindness. Thanks to Emma, Anna , Mia,,dung , peter . Good Luck and See you soon Fred 🙏🙏🙏🙏

Cons:

Nothing

2026-08-10 via Nuitee
N
Naomi-Hà solo_traveller dk
10
Great and friendly staff, great location
Pros:

Nice location, great breakfast. The staff was super friendly :) Anna, Mia, and the rest of the team was super helpful doing my stay.

2026-08-09 via Nuitee
S
Sultan couple om
10
2026-08-09 via Nuitee
F
Frederic solo_traveller fr
10
Pros:

A wonderful welcome from the reception team—a big thank you to Emma—and a huge thank you to Peter for being so readily available, as well as to all the behind-the-scenes staff we rarely see. Thank you all for your kindness. Safe travels to everyone. Frédéric 🙏🙏👍👍💪💪👏👏👏

Cons:

a certain type of clientele that does not respect the comfort and quiet of others.😭😭

2026-08-09 via Nuitee
R
Rayyan extended_group fr
10
Great value and amazing staff
Pros:

The staff was extremely warmful, especially Anna who answered all our questions and helped us book tours and transportation. Strongly recommend for people wanting to visit Hanoi and stay in the Old Quarter.

2026-08-09 via Nuitee
Q
Qi couple cn
10
Pros:

这里的服务很好,Anna提供很好的服务

2026-08-08 via Nuitee
H
Hieu Chi family_with_children fr
10
Fabuleux, personnel très professionnel, agréable et exceptionnel.
Pros:

Le personnel était très gentil, aimable, compétent et agréable offrant une grande qualité professionnelle en particulier Anne et Mây qui nous ont bien accompagné durant notre séjour. Nous avons bien apprécié cet établissement,

2026-08-08 via Nuitee
T
Tiziana solo_traveller it
10
Un’attenzione particolare merita una ragazza dello staff della della reception purtroppo, non mi ricordo il nome una rag
Pros:

Struttura bellissima, unica la mia camera era tutta in legno piccola, con un arredamento etnico locale molto chic e accogliente di piccole dimensioni ma sufficienti per stare poche notti ad Hanoi, molto profumato..stanza caratteristica piccola ma molto pulita con un piccolo balconcino che affaccia sui tetti di abitazioni popolari, ovviamente essendo nell’old Quarter

Cons:

I bar mtender del rooftop mi sono sembrati abbastanza presuntuosi e maleducati. Non mi è piaciuto il loro modo….rispetto a tutti i vietnamiti che ho incontrato in Vietnam negli hotel durante il mio viaggio loro sono stati un po’ antipatici, poca scelta di vini, nessun tipo di vino con bollicine mi sembra strano visto che il Vietnam ha la baguette come panino tipico visto la ex dominazione francese non avere uno champagne o altro per la clientela internazionale, quando ho chiesto di che uve fosse il vino bianco che mi ha dato, il barman sapeva neanche rispondere, ed era l’unico vino bianco che avevano non parliamo di un menu di 100 vini bianchi per cui se ti chiedo se è un Savignone o uno chardonnay, tu non sai rispondere ha dovuto leggere sull’etichetta, questo è il suo lavoro almeno deve essere preparato,mi hanno accolto freddamente, erano le 10:20 di sera alle 11 chiudevano erano scocciati, il resto del personale stava lì su un tavolo accanto che mangiava e si faceva gli affari suoi.
Scommetto che mi hanno anche preso in giro, perché ridevano. Ho chiesto loro se mi potevano fare una foto ed erano scocciati,vorrei ricordare loro che lavorano sempre in un hotel e dovrebbero essere sempre gentili e cordiali con i loro ospiti, soprattutto quelli che viaggiano da soli.

2026-08-07 via Nuitee