MIMARU Tokyo Station East

Hotels
8.9 (771 reviews)
Chuo-ku Hatchobori 1-12-8 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Spacious rooms
Convenient location
Cons:
Firm beds
WiFi issues

Categories

Cleanliness
8.53
Several reviews highlight cleanliness, but some mention older carpets and need for improvements.
Service
9.2
Staff were very friendly and helpful, contributing positively to the experience.
Location
9.24
Unbeatable location with easy access to transport and local amenities.
Room Quality
8.69
Spacious rooms with adequate amenities mentioned, although some found rooms small.
Amenities
8.82
Good amenities like kitchens and washing machines; however, some systems (like WiFi) could improve.
Value for Money
8.88
General sentiment of value is positive with well-equipped apartments.
Food and Beverage
8.73
Proximity to convenience stores enhances food options for guests.
Overall Experience
9.1
Overall, guests reported very positive experiences with manageable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:46

Property Description

Prime Location in Chuo Ward, Tokyo

Spacious and Comfortable Rooms
Experience the comfort of air-conditioned rooms with a private bathroom and free WiFi. Relax in the cozy seating area and enjoy the convenience of provided bed linen and towels.

Nearby Attractions
Explore Tokyo's landmarks with ease as popular monuments like War Disaster Memorial Service Monument and Edo Bay Opening Port Monument are just a short distance away. Perfect for sightseeing enthusiasts!

Book your stay at MIMARU Tokyo STATION EAST for a memorable Tokyo experience.

Important information:

The front desk is open from 07:00-22:00.

Please make sure to inform the hotel in advance if you plan to arrive after 22:00.

Please note that towels are changed daily, and the cleaning service is offered every two days. The first cleaning will take place on the third night. Additional services can be requested for a fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 771 reviews
Cleanliness: 8.53
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.82
Value for Money: 8.88
Food and Beverage: 8.73
Overall Experience: 9.1
Y
Yi Jean family_with_children my
9
Overall, my family really enjoyed the stay. Very suitable place for elderly and young kids. Location is central as well.
Pros:

Large size relative to other hotels in Tokyo, central location.

2026-05-29 via Nuitee
C
Christine family_with_children us
10
2026-05-26 via Nuitee
C
Ciara family_with_children ph
9
2026-05-23 via Nuitee
A
Anand family_with_children in
10
2026-05-23 via Nuitee
family_with_children tw
10
2026-05-20 via Nuitee
I
IBRAHIM solo_traveller sa
8
Pros:

ملاصقه ل7 eleven وصيدلية، والمنطقة هادية وقريبة من محطة المترو.

Cons:

الغرفة ضيقة شوي، وعدم احترافية بعض أفراد الطاقم في التعامل.
طلبت سرير اطفال من وقت الحجز ، ولما وصلت الفندق بالليل قال موظف الشفت ان ما عنده خبر، ولا بد ينتظر لين بكره الصباح حتى يحضر الطاقم الرئيسي!

2026-05-18 via Nuitee
S
Shinichiro family_with_children jp
9
2026-05-18 via Nuitee
Y
Yun family_with_children au
10
Pros:

Lovely staff, great amenities. It’s really great for families.

2026-05-18 via Nuitee
M
Marisa family_with_children th
6
2026-05-15 via Nuitee
J
John family_with_children au
10
We stayed here on our last leg of our Japan Trip in Tokyo. Highly recommended and family friendly
Pros:

This hotel had very friendly and helpful staff

Cons:

N/A

2026-05-14 via Nuitee
T
Tam family_with_children ca
10
2026-05-13 via Nuitee
A
Anne family_with_children au
9
Amazing location, easy to navigate trains to all over Tokyo
Pros:

Amazing location for everything we were there to enjoy, from the Disney theme parks to Alhiabara and SHIBUYA.

Cons:

The room was a little bit small but it didn’t matter to us as we were barely there!

2026-05-12 via Nuitee
A
Aditya family_with_children in
10
2026-05-11 via Nuitee
N
Nathalie family_with_children be
10
Pros:

Like in whole Japan, cleaning service is not everyday. To be honest, it is more than okay. Do I clean my house thoroughly everyday? Oh no! The bins were emptied.

2026-05-10 via Nuitee
병학(BYEONGHAK) family_with_children kr
8
2026-05-08 via Nuitee
M
Maxim extended_group nl
8
Pleasant
2026-05-08 via Nuitee
S
Slavko family_with_children si
9
Pros:

We liked the layout of the rooms and the cleanliness

Cons:

Location

2026-05-06 via Nuitee
L
Laetitia family_with_children fr
7
Pros:

L emplacement

Cons:

Logement sombre et mal conçu

2026-05-04 via Nuitee
P
Patrizia extended_group au
10
2026-05-03 via Nuitee
J
John solo_traveller nz
10
Pros:

Great location, and room for the family

2026-05-03 via Nuitee