Somerset Gaoxin Chengdu

Hotels
•
Ascott
10 (6 reviews)
Unit 1, Building 1, No. 188, Jirui 2nd Road, Gaoxin District, Chengdu, Sichuan , Chengdu , CN
86-28-63246888

listing image 1
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Children allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Playground on site
See all facilities

Review Highlights

Pros:
Laundry in room
Great place

Categories

Cleanliness
10
Great place and had laundry in room, no negative sentiment.
Service
10
Standard quality for this hotel tier.
Location
10
Standard quality for this hotel tier.
Room Quality
10
Standard quality for this hotel tier.
Amenities
10
Standard quality for this hotel tier.
Value for Money
10
Standard quality for this hotel tier.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
10
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:17

Property Description

Top Features and Amenities

  • Indoor Pool and Complimentary Wi-Fi: Take a refreshing dip in our indoor pool or stay connected with complimentary wireless internet access.

  • Concierge Services and Buffet Breakfast: Enjoy the convenience of concierge services and start your day with a delicious buffet breakfast available daily.

  • Convenient Location: Situated in Chengdu (Wuhou), our hotel is within close proximity to Taikoo Li Shopping Center and Century City International Exhibition Center.

Book your stay now at Somerset Gaoxin Chengdu for a perfect blend of comfort and convenience during your Chengdu adventures!

Important information:

  • Pool access available from 10:00 AM to 8:30 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

  • Pets

    Pets welcome

See all policies

Location

Guest Reviews

10
Based on 6 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Mariya • family_with_children • us
2
I will never stay there again.
Pros:

I like the fact that it had a washing machine in the room.

Cons:

This review will probably not come as a surprise to Somerset Chengdu. I’m pretty sure they’re expecting it.
This was our second stay at this hotel. The first time was okay-ish. This time was a complete disaster.
My son and I arrived in the late evening after a long day of traveling to what I consider the best city in the world. We checked in, walked into our room, and immediately noticed that the bathroom door was broken and wouldn’t close. Not exactly ideal, especially when you’re traveling with a teenager.
I went downstairs to let the front desk know. They said someone would come take a look. About 10 minutes later, a maintenance worker showed up, confirmed the door was broken, and told us we’d be moved to another room. We were told to wait.
So we waited. And waited. And waited.
We sat there with all of our luggage unpacked until almost midnight, and nobody ever came.
I finally went back downstairs. This time they told me they could move us, but it was to a better room, so once the bathroom door was fixed we’d have to move all of our stuff back to the original room.
Seriously?
I told them absolutely not. I’m not unpacking, packing everything back up, moving rooms, then doing it all over again because the hotel handed us a room with a broken bathroom door. I said we were perfectly willing to stay in the room if they fixed the door first thing the next morning. They assured me they would.
Spoiler: they didn’t.
Using the bathroom and shower became a ridiculous exercise in geometry. Because of the mirrors and the layout of the room, one person had to hide in the farthest corner of the room while the other used the bathroom just to have a tiny bit of privacy.
The next morning we spent the entire day out. When we came back, I asked if the door had been repaired. The front desk told me the maintenance staff “didn’t have time.”
Instead, they moved us to another room that was actually a bit worse than the one we had originally booked.

2026-07-17 • via Nuitee
Оксана • extended_group • ru
10
Pros:

Всё хорошо.

2026-05-18 • via Nuitee
S
Sinesia • couple • es
9
Maravilloso
2026-05-18 • via Nuitee
W
WanErh • solo_traveller • tw
10
Pros:

房內有洗衣機實在太方便了，且室內空間很寬敞、價格也很實惠！早餐也很豐盛，推薦喜歡大空間以及洗衣方便的人住這～

2026-05-13 • via Nuitee
B
Bastien • solo_traveller • fr
10
2026-05-08 • via Nuitee
R
Ramon Gary Blake • solo_traveller • za
9
Pros:

Excellent breakfast, very helpful staff.
Great to have options for room service that can adjusted to suit your needs eg not required on a particular day

2026-04-15 • via Nuitee
R
Ramon Gary Blake • solo_traveller • za
9
2026-04-02 • via Nuitee
R
Ramon Gary Blake • solo_traveller • za
9
A good option
Pros:

Facilities in the room. Helpful staff

2026-03-23 • via Nuitee
F
Fion • solo_traveller • ca
10
Pros:

房間包括早餐，超舒服，很滿意，他們的服務

Cons:

沒有

2026-03-21 • via Nuitee
O
Oksana • extended_group • uz
10
Самые лучшие апартаменты. Отличные оснащение номера. Чисто. Большой номер расположен
Pros:

Оснащение номера. Чистота.

2026-01-19 • via Nuitee
O
Oksana • extended_group • uz
10
10 из 10. Лучшие апартаменты.
Pros:

Удобное расположение. Рядом много кафе, магазинчик.

2026-01-19 • via Nuitee
A
Aslan • solo_traveller • az
10
2025-12-10 • via Nuitee
P
Pamela • couple • fr
10
Magnifique
Pros:

Le personnel très à l’écoute, le staff du petit déjeuner les personnes de l’entretien tous très bien. Tout le monde est attentif. Établissement propre et calme.

2025-12-08 • via Nuitee
A
Andrey • solo_traveller • ru
9
Отличная гостиница для бизнес поездок
Pros:

Удобное расположение, есть магазины в доступе, удобно добираться до аэропортов и центра города. Есть кухня чтобы себе что то приготовить и постирать.

Cons:

Не очень разнообразная и вкусная кухня на завтрак.

2025-11-23 • via Nuitee
Y
Yeou Chyuan Roland • solo_traveller • au
10
Pros:

Definitely a great place for business traveller

Cons:

Nothing

2025-11-16 • via Nuitee
R
Ramon Gary Blake • solo_traveller • za
9
Pros:

Great facilities in the room, very comfortable and staff very friendly and helpful

2025-11-03 • via Nuitee
K
KANGHONG • solo_traveller • cn
8
2025-11-02 • via Nuitee
D
Dubey • family_with_children • in
10
Not only my wife and I, it was a wonderful experience for my 3 YO son as well. Amazed by view+staff.
Pros:

Excellent. We loved the place, nice staff and very helpful.

Cons:

Nothing.

2025-10-26 • via Nuitee
A
Attila • solo_traveller • hu
9
2025-10-15 • via Nuitee
Оксана • solo_traveller • ru
10
2025-10-01 • via Nuitee