Platinum Hotel Tunjungan Surabaya

Hotels
9.8 (391 reviews)
11 Jalan Tunjungan , Surabaya , id

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great location
Delicious food
Cons:
Inconsistent shower temperature
Lack of coffee machine

Categories

Cleanliness
9.84
Overall positive sentiment noted in multiple reviews about the cleanliness of the rooms.
Service
9.99
Repeated praise for staff service, particularly mentions of Ms. Manda and others being friendly and helpful.
Location
9.85
Convenient location near Tunjungan Plaza, highlighted as a major advantage.
Room Quality
9.8
Rooms described as spacious and comfortable with some positive remarks about the family suite.
Amenities
9.33
Amenities were mostly adequate with some suggestions for improvement, such as a coffee machine.
Value for Money
9.79
General consensus suggests good value for the price, making it a solid choice.
Food and Beverage
9.84
Strong positive remarks regarding the breakfast variety and quality.
Overall Experience
9.99
Guests expressed an overall high level of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:02

Property Description

Luxurious Accommodation
Platinum Hotel Tunjungan Surabaya, just 1.6 km from Sharp Bamboo Monument, offers a 4-star experience with free bikes, a swimming pool, and a fitness centre. Each room features modern amenities like flat-screen TVs and private bathrooms, ensuring a comfortable stay.

Dining and Relaxation
Guests can indulge in delicious meals at the on-site restaurant, unwind with a drink at the bar, or enjoy city views from the terrace. For ultimate relaxation, the hotel also boasts a sauna where guests can rejuvenate after a long day of exploring Surabaya.

Convenient Location
Located near major attractions like Submarine Monument and train stations, Platinum Hotel Tunjungan Surabaya provides easy access to the best of the city. With free parking and a paid airport shuttle, convenience is key for guests.

Experience luxury and convenience at Platinum Hotel Tunjungan Surabaya. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Location

Guest Reviews

9.8
Based on 391 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.8
Amenities: 9.33
Value for Money: 9.79
Food and Beverage: 9.84
Overall Experience: 9.99
W
WEI TING • couple • tw
8
2026-06-20 • via Nuitee
W
WEI TING • couple • tw
8
2026-06-20 • via Nuitee
A
Astrid • solo_traveller • nl
10
Pros:

Goede prijs kwaliteit verhouding. Goede bedden, goed ontbijt.

2026-06-15 • via Nuitee
C
Charles • solo_traveller • gb
9
2026-06-13 • via Nuitee
M
Muhammad • solo_traveller • id
10
Pros:

Excellent service room is clean
Security Excellent

Cons:

The room is not sound proof you can hear the people talking from the next room

2026-06-08 • via Nuitee
J
Jerry Lazet • solo_traveller • nl
9
2026-06-05 • via Nuitee
C
CheHsuan • couple • tw
9
2026-06-03 • via Nuitee
成憲 • couple • tw
10
Pros:

房間很舒適 該有的東西都有

Cons:

很喜歡木地板的房間,可惜地板有些不平與突起

2026-06-01 • via Nuitee
O
Osman • solo_traveller • sg
8
2026-05-31 • via Nuitee
G
Gintarė • solo_traveller • lt
10
Absolutely fabulous
Pros:

High class hotel, outstanding service, perfect food choice for breakfast

2026-05-30 • via Nuitee
K
Klauspeter • couple • de
10
Perfect service
Pros:

All perfect and very helpful staff

2026-05-28 • via Nuitee
K
Kamaljit • solo_traveller • my
9
Kamal
Pros:

Food breakfast was superb

2026-05-25 • via Nuitee
N
Norbert • solo_traveller • hu
9
2026-05-21 • via Nuitee
L
Lorraine • couple • au
9
Very good hotel and value for money.
Pros:

Nice hotel great room very large. Super clean. Live Band at the restaurant was a plus. Breakfast was great many choices. Pool was clean however not a lot of shade.

Cons:

Nothing really.

2026-05-20 • via Nuitee
L
Lau Guo Ann • solo_traveller • sg
9
2026-05-20 • via Nuitee
W
Willem • couple • nl
10
Zeer goed
Pros:

Ontbijt zeer goed Locatie ook goed

Cons:

NVT

2026-05-15 • via Nuitee
G
Grant • couple • ca
10
The staff were more than exceptional and the rooms were clean and comfortable.
Pros:

Amazing staff. Excellent breakfast. Very good terrace bar with live music and cold beer.

2026-05-08 • via Nuitee
K
Konstantinos • couple • gr
10
2026-04-25 • via Nuitee
Z
Zvika • couple • il
10
2026-04-25 • via Nuitee
W
WAN LIN • couple • tw
10
2026-04-23 • via Nuitee