Gamma Villahermosa Centro

Hotels
Gamma Hotels
8.5 (186 reviews)
Av. Francisco I Madero 418-A Mezzanine 3 , Villahermosa , mx

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor service in dining areas

Categories

Cleanliness
8.21
Some comments about cleanliness issues like slow valet service and malfunctioning utilities were mentioned.
Service
9.18
Overall positive sentiment about staff professionalism and friendliness, despite some issues highlighted.
Location
9.72
Multiple mentions of an excellent location in the city center and good accessibility.
Room Quality
7.67
General dissatisfaction with bed comfort and amenities was expressed.
Amenities
7.2
Concerns about the condition of facilities and services offered, including issues with breakfast and parking.
Value for Money
8.16
Concerns about the price-value relation, especially with regard to breakfast offerings.
Food and Beverage
8.71
Positive remarks on breakfast quality, but also complaints about limited offerings.
Overall Experience
9.18
Generally positive stay, but significant negatives affecting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:58

Property Description

Luxurious Accommodation
Gamma Villahermosa Centro, located just 3.7 km from Parque Museo La Venta, offers guests a 4-star experience with modern amenities. The air-conditioned rooms are equipped with a desk, coffee machine, safety deposit box, and a flat-screen TV for utmost comfort.

Convenient Facilities
Enjoy the convenience of free private parking, a fitness centre, and a restaurant/bar on-site. With room service, a 24-hour front desk, and free WiFi, your needs are always met at Gamma Villahermosa Centro.

Easy Access to Airport
Only 13 km from Carlos Rovirosa Pérez Airport, traveling to and from the hotel is a breeze. Book your stay now and experience the perfect blend of comfort and convenience at Gamma Villahermosa Centro.

Important information:

Emotional Support Dog, Conditions:
• Additional nightly fee of $990.00 MXN plus taxes, per guest room. The fee includes your dog's stay and special cleaning.
• Only one small or medium dog with a maximum weight of 44 lb is allowed.
• Guest must present a medical certificate issued by a mental health specialist with a seal and professional license, valid up to 12 months prior to the check-in date.
• Your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.
• Your dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas.
• Guests will be responsible for their pet's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 186 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.72
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 9.18
J
Julia solo_traveller au
9
Servicio de primera calidad e instalaciones cómodas y limpias.
Pros:

El personal tanto meseros, camaristas, recepción y mantenimiento fueron todas y todos muy atentos y eficientes. Lo mejor del servicio!

Cons:

El aire acondicionado funcionó perfectamente siempre, aunque con un poco de ruido, que es lo único que creo podría mejorar, hacerlo menos ruidoso.

2026-08-05 via Nuitee
R
ROCHA SONORA solo_traveller mx
5
Pros:

Esta en el.centro

Cons:

Que dice desayuno incluido y llegas y es solo agua, cafe fruta y pan, lo demas te lo cobran, entonces q especifiquen.q tipo de desayuno ofrecen, y q no lo incluye para los menores. No dan botellas de agua x ecologia, tienen garrafones en el pasillo desconectados los despachadores, mal.servicio

2026-08-04 via Nuitee
H
Hugo couple mx
6
Pros:

Muy buena ubicación

Cons:

Me toco habitación 264 y huelen a drenaje entiendo que hace calor pero deberían poner tapas en el lavabo para evitar olores , en la habitación no se veía la tv solo se escuchaba pedi cambio de habitación y se tardaron 2 días en cambiarme de los 5 que fui hasta que me dije o me cambias o me haces devolución de la habitación y busco otro hotel

2026-08-04 via Nuitee
M
Minerva solo_traveller mx
10
2026-08-03 via Nuitee
A
Aoife solo_traveller ie
6
Pros:

Relatively good value. Walkable to the bus station. Breakfast was basic but fine.

Cons:

The whole hotel is a bit rundown and in need of an upgrade. It seems closer to 3 than 4 stars. The staff made no acknowledgement when we arrived to check in and left us waiting for maybe 10 minutes, with no apology. The receptionist was nice once she did, but it was just a bit strange.

2026-08-02 via Nuitee
E
Ebelia solo_traveller mx
10
2026-07-24 via Nuitee
S
Selina solo_traveller mx
6
2026-07-12 via Nuitee
V
velazquez hidalgo solo_traveller mx
10
Pros:

Habitación cómoda, servicio de restaurante

2026-07-09 via Nuitee
V
Velazquez Moreno solo_traveller mx
10
Un excelente hotel y gran servicio
Pros:

El aire acondicionado y el agua

Cons:

Como me recibieron

2026-07-06 via Nuitee
C
CLAUDIA couple mx
7
Cons:

el elevador esta muy sucio y descuidado.

2026-07-06 via Nuitee
H
Héctor Miguel solo_traveller mx
8
2026-07-05 via Nuitee
F
Fernando solo_traveller mx
8
Puede mejorar
Pros:

La atención de la recepcionista

Cons:

El baño estaba escurriendo agua debajo del bote de basura. El cobertor olia feo, había cafetera pero no servicio de café.

2026-07-03 via Nuitee
B
Brooklin couple mx
8
Good for short stay
Pros:

Clean and reasonably modern. Car park next door was helpful and restaurant on site

Cons:

Limited TV. No Netflix

2026-06-16 via Nuitee
A
Ana Gabriela solo_traveller fi
8
Lugar céntrico para descansar.
Pros:

El hotel está justo en el centro de la ciudad, cerca de varios atractivos turísticos, no puedo decir que está bien ubicado porque los alrededores son feos, no me sintí insegura pero no se puede salir de noche a caminar, muchos me recomendaron andar con cuidado en la zona. En Villahermosa hay zonas más bonitas. El hotel como la zona se ven viejos pero por dentro el hotel, en general está bien anque falta mucho mantenimiento, en el área del comedor habá muchas goteras.
La comida era buena, el desayuno, siempre es el mismo pero muy consistente. Pedí servicio a la habitación y todo bien, solo que tuve que bajar a hacer mi pedido porque en las extensiones marcadas nadie contestó, en el restaurant me dijeron que no eran esos números, había que marcar 0.
En general el personal es muy amable, sin embargo, les falta capacitación para dar indicaciones, además de contar con una señora déspota de chinos, es la más mayor del grupo, todos los comentarios anteriores al respecto de ella son verdad.
La habitación estaba de buen tamaño y siempre limpia.

Cons:

La zona, el trato de una señora del personal, el poco mantenimiento en área de comedor y la alberca lucía sucia.

2026-06-15 via Nuitee
M
Martin solo_traveller gt
2
2026-06-07 via Nuitee
M
Minerva solo_traveller mx
10
2026-06-05 via Nuitee
S
Sergio couple mx
8
Xxxxx
Pros:

Xxxxx

Cons:

Xxxxxx

2026-06-01 via Nuitee
F
Fernando couple mx
10
2026-06-01 via Nuitee
R
Rosalva solo_traveller us
9
Pros:

An issue with the room was resolved promptly and efficiently

2026-05-29 via Nuitee
S
Sergio solo_traveller mx
5
2026-05-29 via Nuitee