Hotel La Nacional By Kavia

Hotels
Kavia Hotels
8 (1890 reviews)
Calle 59 #502 entre calle 60 y calle 62 Colonia Centro , Mérida , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location for exploring the city
Friendly staff in several instances
Cons:
Significant cleanliness issues
Noise level due to location

Categories

Cleanliness
5.71
The rooms were not clean, with black grime and dirt marks noted.
Service
8.18
While some staff were helpful, the front desk service was described as rude and unhelpful.
Location
9.72
Excellent location for exploring, but noisy due to proximity to the main square.
Room Quality
7.17
The bed was described as comfy, but rooms were impacted by external noise and cleanliness issues.
Amenities
7.7
Basic amenities were noted, but lack of cleanliness reduced the score.
Value for Money
9.16
Reasonable value given the location, despite cleanliness issues.
Food and Beverage
8.71
Location near eateries noted, but no specific feedback on food or beverage quality.
Overall Experience
7.68
Mixed feelings due to cleanliness and service issues, though location was a major plus.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:17

Property Description

Centrally Located in Mérida
Hotel La Nacional By Kavia offers a prime location in the Centro de Merida district, within walking distance to Main Square and Merida Cathedral.

Comfortable Rooms and Amenities
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and city views. The outdoor swimming pool provides a relaxing retreat, while the bilingual staff offers exceptional service.

Convenient Access to Attractions
Explore nearby landmarks such as Mundo Maya Museum and La Mejorada Park, with the Merida Bus Station and Conventions Center Century XXI also in close proximity.

Book now for a memorable stay at Hotel La Nacional By Kavia in Mérida!

Important information:

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1890 reviews
Cleanliness: 5.71
Service: 8.18
Location: 9.72
Room Quality: 7.17
Amenities: 7.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 7.68
I
Ileana Margarita couple mx
8
Todo bien para una estancia rápida.
Pros:

Excelente ubicación en el centro.

Cons:

Un poco viejas las instalaciones, pero cumplen el objetivo.

2026-06-24 via Nuitee
A
Alejandro solo_traveller mx
10
Pros:

La habitación es amplia.

Cons:

El estacionamiento estaba a 3 calles.

2026-06-21 via Nuitee
R
Ronald solo_traveller co
7
2026-06-18 via Nuitee
B
Baas sanchez solo_traveller mx
10
Pros:

El cuarto

2026-06-17 via Nuitee
M
maribel solo_traveller cl
10
Pros:

Muy buena ubicacion y la atencion excelente

Cons:

To
do okey

2026-06-16 via Nuitee
N
Nayibe solo_traveller mx
10
2026-06-14 via Nuitee
C
Carlos Salinas Núñez solo_traveller sv
10
2026-06-13 via Nuitee
A
Antonio solo_traveller mx
10
Pros:

La ubicación el baño la cama etc

Cons:

Sin comentarios

2026-06-12 via Nuitee
W
Wu couple mx
1
2026-06-12 via Nuitee
I
Ivette family_with_children mx
9
Excelente relación calidad-precio
Pros:

La habitación es sencilla pero con todo lo requerido. Excelente relación calidad precio.

Cons:

Por su ubicación se escucha el ruido de los restaurantes cercanos al hotel. Pero terminabamos tan cansados que no era molesto

2026-06-12 via Nuitee
B
berenice solo_traveller mx
10
Pros:

La ubicación excelente

Cons:

El baño está un poco descuidado del cancel de la ducha

2026-06-11 via Nuitee
S
Soffi solo_traveller mx
10
Pros:

Está ubicado a una calle de la plaza principal de Mérida. La habitación es grande y, a pesar de no tener ventanas que den a la calle, cuenta con puertas y ventanas interiores que dan la sensación de contar con iluminación y ventilación natural.

Cons:

Había un escalón junto a una de las camas que impedía subir por ese lado.

2026-06-10 via Nuitee
G
Gonzalez family_with_children mx
10
2026-06-09 via Nuitee
H
Horacio family_with_children us
5
2026-06-08 via Nuitee
C
Cristina extended_group es
5
Alojamiento céntrico
Pros:

La ubicación es perfecta a pocos pasos de las plazas y la catedral. La limpieza era diaria lo cual se agradece.

Cons:

La habitación estaba bien, un poco descuidada en cuanto a los muebles, paredes y detalles. El ruido fue la peor parte. La ventanas podrían estar insonorizadas porque al estar en el centro la música de los bares y el tráfico era bastante molesto.

2026-06-08 via Nuitee
K
Kubilay solo_traveller tr
8
2026-06-06 via Nuitee
P
Palmar solo_traveller is
10
2026-06-06 via Nuitee
P
Palmar solo_traveller is
10
2026-06-06 via Nuitee
A
ANA solo_traveller us
10
Good short stay, never request a hair dryer !
Pros:

Easy, clean, good location good price

Cons:

I didn’t like that I was soaked from the storm and requested a hair dryer by phone at the lobby and they wanted me to come down and get it and not only that! But leave my drivers license in case I dare steal it! That’s insulting and inconvenient! If the guest steals something from the room charge it to his credit card! That’s why you have it!

2026-06-04 via Nuitee
U
Ulises couple mx
6
Cheap, not to repeat.
Pros:

Location

Cons:

Bathroom without ventilation, very noisy from the staff room, an the other room, no security lock on the rooms door.
Lack of “hospitality” from the staff.

2026-06-03 via Nuitee