Hotel Pragati Palace

Hotels
8 (16 reviews)
Pragati palace,215,in front Krishna plaza,besides Kalyan jwellers,mathura , Mathura , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Cons:
Untrained staff
Flooding in bathroom
Poor service quality

Categories

Cleanliness
5.25
The bathroom flooding created an extremely uncomfortable situation, indicating poor cleanliness.
Service
6.25
The reception staff were untrained and rude, leading to a negative impression of service.
Location
9.75
Standard quality for this hotel tier.
Room Quality
8.25
Room quality impacted by flooding; otherwise standard room quality.
Amenities
9.75
Standard quality for this hotel tier.
Value for Money
7.75
Feels like they only care about money, suggesting poor value for money.
Food and Beverage
9.75
Standard quality for this hotel tier.
Overall Experience
7.25
Overall experience negatively impacted by service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:47

Property Description

Convenient Location
With close proximity to key railways stations and popular attractions, Hotel Pragati Palace is ideally located for travelers.

Comfortable Accommodation
Enjoy well-equipped rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Leisure Facilities
Relax in the garden, avail of the bicycle rental service, or let your children play in the hotel's playground - there's something for everyone at Hotel Pragati Palace.

To book your stay at Hotel Pragati Palace and experience convenience and comfort in Mathura, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8
Based on 16 reviews
Cleanliness: 5.25
Service: 6.25
Location: 9.75
Room Quality: 8.25
Amenities: 9.75
Value for Money: 7.75
Food and Beverage: 9.75
Overall Experience: 7.25
P
Preeti • solo_traveller • in
10
Pros:

Wonderful hospitality, comfortable rooms, excellent amenities, and friendly staff. A perfect hotel offering exceptional value. Will definitely return again.

2026-07-20 • via Nuitee
R
Rockzzz • solo_traveller • in
10
Pros:

Excellent stay with clean rooms, courteous staff, delicious food, and outstanding service. Highly recommended for a comfortable and relaxing experience.

2026-07-20 • via Nuitee
S
Swaminathan • couple • in
5
Pros:

We did not have food

Cons:

Very delayed delivery

2026-03-18 • via Nuitee
T
thilina • couple • lk
1
Pros:

My stay at this hotel was very disappointing. The reception staff seemed untrained — they didn’t know how to check passports or visas and behaved quite rudely. They mentioned only one room was available.

Later that night, water from the bathroom flooded the bedroom, which was extremely uncomfortable. The staff made no effort to help or manage the situation.

It feels like they only care about money, not guest satisfaction. I wouldn’t recommend this hotel if you value peace and comfort.

2025-10-12 • via Nuitee
Y
Yadav • young couple • in
10
Exceptional
2025-05-02 • via Nuitee
N
Navneet • young couple • in
10
Exceptional
Pros:

Best experience

Cons:

Good location

2025-05-01 • via Nuitee
A
Anurag • solo traveller • in
10
Exceptional
2025-02-13 • via Nuitee
V
Vipin • review category business travellers • in
10
Exceptional
2025-01-28 • via Nuitee
R
Rohit • family with young children • in
7
Good
Pros:

Location & hotel cleanness

Cons:

So much rooms price

2025-01-25 • via Nuitee
R
Roshni • family with young children • in
10
Exceptional
Pros:

Fantastic hotel ! Staff were warm and welcoming, especially the front desk team. Clean, comfy rooms and great location. Highly recommended.

2025-01-07 • via Nuitee
R
Roy • solo traveller • in
10
Good hotel
Pros:

Bahut badhiya property hai. Owner bahut khas hai. Hotel ka khana bilkul fresh tha. Rooms bhi badhiya hai.

2024-12-26 • via Nuitee
J
Jitendra • review category business travellers • in
2
💯
Pros:

Best hotel in mathura .

Cons:

I like everything in hotel

2024-06-12 • via Nuitee
V
Vaibhav • young couple • in
10
Exceptional
Pros:

Outiside look is attractive.good staffing..better dealing.holy placce nearby.all is good

2024-04-03 • via Nuitee
J
Jignesh • review category business travellers • in
1
Not stay
Pros:

Badd and no stay this hotel

Cons:

Staff not good Mr hitesh so bad person oner is bad manegar is bad all sarvice bad

2024-03-28 • via Nuitee
S
Sergio • young couple • es
5
No bueno
Pros:

Nice staff. Specially the owner and the receptionist who spoke English.

Cons:

We have to ask to change the sheets cause it was really really dirty from the last two or three guests. We ask to change the room also cause the first was discousting. It's not a three star hotel at all, workers have loooong shifts kind of slaves. Have to pay half day for a late check out...Avoid staying here if possible

2024-03-28 • via Nuitee
S
Singh • young couple • in
1
Bad
2024-03-23 • via Nuitee