Hotel Don Carlos

Hotels
8.4 (122 reviews)
20 de Noviembre , Morelia , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast options
Cons:
Cleanliness issues
Small room size
Breakfast quality concerns

Categories

Cleanliness
6.93
Negative sentiment regarding cleanliness, reported sightings of cockroaches and dirty towels.
Service
9.4
Overall positive sentiment, with mentions of helpful staff and attentive service.
Location
9.44
Highly praised location near the city center and quietness relative to the main street.
Room Quality
7.89
Rooms described as cozy but small, some discomfort noted regarding space.
Amenities
7.42
Limited mention of amenities; improvements needed for breakfast quality.
Value for Money
8.88
Value perceived as reasonable for location and service, room size could impact perception.
Food and Beverage
8.43
Breakfast enjoyed by many, but issues with presentation and temperature noted.
Overall Experience
8.8
General sentiment is positive despite some concerns regarding cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:21

Property Description

Central Location and Modern Amenities
Hotel Don Carlos, centrally located in Morelia, offers a shared lounge, free WiFi, and a terrace. Enjoy a comfortable stay with a tour desk and non-smoking rooms just 800 meters from Museo Casa Natal de Morelos.

Cozy Rooms and Helpful Staff
Relax in well-equipped rooms featuring a desk, flat-screen TV, and private bathroom with complimentary amenities. The friendly staff, fluent in English and Spanish, are available 24/7 at the front desk.

Delicious Breakfast and Nearby Attractions
Start your day with a continental or American breakfast at Hotel Don Carlos. Explore Guadalupe Sanctuary (1.5 km) and Morelia Convention Centre (3.7 km) nearby. Book now for a memorable stay in Morelia!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 122 reviews
Cleanliness: 6.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 8.8
R
ROSA • couple • us
10
Pros:

Todo bien limpio comida excelente 10 de 10

2026-09-17 • via Nuitee
A
Alfonso • couple • mx
10
Pros:

TODO EXCELENTE,EL DESAYUNO MUY RICO

2026-09-08 • via Nuitee
M
Maria de los Angeles • couple • mx
10
Excelente Ubicación
Pros:

La ubicación es excelente, incluye desayuno, el hotel limpio, cómodo, el personal amable, atento, altamente recomendable.

Cons:

Nada

2026-09-07 • via Nuitee
J
Jonathan • solo_traveller • mx
10
Excelente, pronto vuelvo
Pros:

El desayuno genial todos los días y las habitaciones muy comodas, la relación calidad-precio muy bien, si bien son habitaciones pequeñas, me parecio genial el alojamiento.

2026-08-23 • via Nuitee
D
Daniel • couple • us
9
Pros:

Cercano al centro

Cons:

Cuartos pequeños

2026-08-13 • via Nuitee
L
Luna García • solo_traveller • mx
10
2026-08-11 • via Nuitee
P
Philippe • solo_traveller • ma
7
Pros:

Bon hôtel 3 étoiles bien placé en plein centre ville, avec un petit cachet ancien appréciable

Cons:

Chambres et salles de bains petites, isolation moyenne (on entend les occupants passer et parler dans les couloirs depuis sa chambre)

2026-08-11 • via Nuitee
I
Isaac • solo_traveller • mx
9
Agradable estancia
Pros:

Instalaciones y arquitectura
Cama muy cómoda...
Excelente servicio en general

Cons:

Sanitario un poco incómodo...

2026-08-11 • via Nuitee
D
David Diaz (jddzby) • couple • us
7
Beautiful buidling and Friendly Staff. Need to resolve the noise issue
Pros:

Great location and beautiful building with very friendly staff. Nice terrace and delicious breakfast with lots of options. Water and hot beverages available throughout the day. Good reliable and fast Internet.

Cons:

Bedroom was very small and only had two little windows, one of them you cannot close. Both are facing an internal patio so it was quite noisy day and night. It was difficult to get a whole night of sleep.

2026-08-06 • via Nuitee
F
Francisco Javier • family_with_children • mx
9
2026-07-24 • via Nuitee
L
Lic. Eduardo Arath • solo_traveller • mx
4
Cuidado pinsenlo dos veces
Pros:

el clima de la ciudad

Cons:

la impieza, el cuarto super reducido, no tiene estacionamiento, el desayuno pesimo mejor cobrenlo y denlo de calidad, el baño de la regadera tapado

2026-07-18 • via Nuitee
S
Silva • family_with_children • us
10
Pros:

Clean, friendly and the complementary breakfast was full of verity and very tasteful.

2026-07-17 • via Nuitee
R
Rigoberto • solo_traveller • mx
8
Bonito lugar
Pros:

La ubicación

Cons:

El desayuno

2026-06-28 • via Nuitee
M
MALU PINEDA • solo_traveller • mx
7
2026-06-22 • via Nuitee
L
Loera • solo_traveller • us
10
Pros:

Lovely hotel, so nicely decorated, the staff, specially Evan, were very nice, always very attentive and professional. Thank you. Breakfast was delicious. Rooms a little small but very comfortable and clean. Would definitely stay here again

2026-06-11 • via Nuitee
S
SANDOVAL • couple • mx
9
2026-06-02 • via Nuitee
J
Javier • solo_traveller • mx
9
Pros:

Me gusta la ubicación cerca de la Catedral de Morelia.

Cons:

En ocasiones no está disponible el espacio para estacionar el auto frente al hotel para subir o bajar del auto el equipaje.

2026-06-01 • via Nuitee
A
Ana • couple • fr
10
Pros:

Todo excelente.
Me encantó la terraza, Gracias por todo.

2026-05-10 • via Nuitee
R
Rodolfo • solo_traveller • us
8
Pros:

El desayuno esta muy completo y rico, vale la pena.

Cons:

La cama es un poco duras pero el hotel se ve muy limpia.

2026-05-10 • via Nuitee
J
Julio Cesar • solo_traveller • mx
6
Pros:

La ubicación serca de la catedral

Cons:

El desayuno estaba la comida fria

2026-05-10 • via Nuitee